Reviews for Rise.ai: Gift Cards & Loyalty

Very efficient application and, above all, very responsive and dedicated customer service. Eddie helped me solve a complex problem with our shop and came up with something brilliant! We recommend this application for all sorts of things! Thanks for all !

Eddie, an agent at Rise.ai, helped us integrate a custom gift card solution, and they are TOTALLY AMAZING. The platform is easy to use, but we had a special use case that required a bit more hands on help from the Rise.ai team Eddie helped us launch our product and was very patient with me throughout the process

App useful. Support is great!

So far my best experience with customer support for 10 years while I'm in IM. Especially thanks to John from the support team, this guy solves issues in an eye blink, also noticed an additional issue and fixed it before I mentioned it. A+++ Class support, I can't even imagine how it could be improved! Also about the app, at first it looks quite expensive but we found it very useful and now using this app instead of two! As we want to make custom gift cards and have loyalty program this app has all features that you can imagine! Just try this app, you won't regret.

Great product. The user interface and admin are easy to use and designed very well aesthetically. Amazing customer service. The team seems to be always available to help with any issues that may arrive.

Pauline was extremely helpful and quick to answer all of my questions!

Quick to resolve and help implement the solution we needed! Eddie was very patient and answered all my questions.

Pauline from Rise.ai was so wonderful! She solved our small issue in record time and the process was so smooth!! Thanks so much - we LOVE Rise.ai!

Super easy to use and customer service is on point.

Great customer service by Eddie!

great app

The best Loyalty Programm App. Cashback for customers is better than points. There are very much options to build a good programm. The support is fast and very professional. Pauline helped me with some custom changes. I would recommend it to every Brand

Not only is the functionality that Rise.ai provides going to dramatically improve our ability to build our customer community and revenue, the customer service at Rise.ai is outstanding. It's so nice to have an actual person on the other end rather than fumbling around with an auto response bot. We will be customers for life and we are very excited to see what advances Rise.ai has coming down the pipeline. Ryan Panacheeza

Prompt feedback with detail support

The app is fine and has been easy for our customers to use. But the support team is awesome, especially Juna. Quick to reply and provided easy to follow directions to solve our issue.

Good

Great customer service! Eddie was super helpful.

We used the app in the test environment with 0 real orders and got charged over 5.000 dollar ???? this is really a SCAM !!!

Really works well for us. Their customer service is amazing.

I have been working on establishing a new loyalty program for my online store recently. Rise AI is great at offering flexible options that we have been able to use to cater to our exact reward program goals. I was really pleased with the customer service I received. I have had questions about setting up the reward flow and program. Customer service was rapid in their response and clear in their answers. Thank you Eddie for taking the time to ensure that our reward program was established correctly.

I contacted the support team and would like to express my gratitude to Eddie for his assistance. I must say, he was incredibly helpful! Eddie promptly resolved my issue within minutes. His support was truly exceptional!

Eddie's customer service was excellent and was able to navigate me through my issue seamlessly

Great support!

Excellent customer service. I had a hard time trying to figure out how to migrate my gift cards to Rise. I reached out to support and they walked me through everything step by step. 10/10 highly recommend!

Pleasant State

2023-09-21

Australia

Awesome app! So many possibilities here, day two and I'm already obsessed. The team are also very responsive and helpful. Highly recommend!