Reviews for Rise.ai: Gift Cards & Loyalty

We are so pleased with how easy and user friendly the interface is from the start. We needed support to integrate with our store and they were really responsive and friendly and solved the issues we had. You won't be disappointed in choosing Gift Wizard!

I used this app on my site and I am very satisfied with it. It actually makes us look professional.

Yair and his team were very responsive and super helpful to get things up for my holiday promotions. I had some technical issues and customization needs and they jumped in right away to help me out.

Customer service is off the charts good. We had an issue (due to our own mistake) and they fixed it right away. More than that, the app is amazing and we have done massive gift card business in just the first week! Don't hesitate. Use this app!!! Your customers will love it. Ultimate Game Table

It amazes me that Shopify doesn't have a built-in way to send e-gift cards to another recipient - who buys a gift card to send it to themselves? - which is why I'm SO grateful for this app. It's so reasonably priced for what you get, and the level of support you get from Ari and is team is like you're paying double the amount. Ari took the time to show a demo of the app for me months back, and finally, very last minute, I installed it to launch alongside a digital gift card marketing campaign we're executing in December. Ari was quick to help with a few tweaks to ensure everything was running smoothly prior to our campaign launch, and I'm thrilled with the look and feel and entire app experience! If only more app developers could work like this! I look forward to taking advantage of the additional features as I continue to become familiar with the app.

So far, so great! Been using the app for a couple of days and it's easy to navigate, there's tons of promo options and email response from the developers to my questions has been lightening quick. Excited to see how this boosts sales in my shop!

At Serve Coffee, we believe in better coffee for our clients and improved lives for those at origin. We also think that coffee makes a great gift that coffee lover's can enjoy every day. Gift Wizard makes gift giving very easy for our clients. While support is remote, the support staff has been very helpful.

I'm still learning it but so far it is very easy to figure out and provides great value to our customers! Thanks!

We added Gift Wizard to our new Shopify solution, and couldn't be happier with the app, but most importantly the service. We ran into a small hiccup with our Gift Cards during a holiday promotion but was able to rectify the issue quickly thanks to Gift Wizard's wonderful customer support. Fast, friendly and knowledgeable, I'd recommend this app to any business looking to increase their sales.

I used this app to accelerate our gift card presence because Shopify's was limiting for what we needed. So far I have loved the product and the service that came along with it. Specifically, Yair has been excellent. He has communicated with me 24/7 to answer all my questions, even over Thanksgiving! It was so helpful having someone so responsive and understanding.

Very quick customer service! They respond to our inquiries within hours and make changes to address our needs.

I had a great experience talking with Israel.... a guy named Ari.... he is very helpful and should get a raise hes that good!!

Shopify's native gift card app doesn't allow for scheduling and requires that that the gifter forward their receipt email to the giftee. Not the best gifting experience. Gift Wizard makes it possible for you to have those features AND stay in the lower Shopify plan until you grow. It was definitely a win for us. Customer service is 5⭐️super friendly and fast. Thank you!

Using the free trial now and we are IMPRESSED with the ease of setup and will its integrated with the store's theme. We honestly just planned to use free trial, but this app is the LEGIT. Gives the store a little more edge and credibility. THIS APP IS A MUST HAVE!!!

Absolutely fantastic app! So easy to create workflows and promotions and customer support very quick and helpful.

SOJAO

2018-11-22

Singapore

Ethan from the support team was a great help in resolving the initial set up issues - really prompt and responsive!

New user but so far it's great. I am certain it's going to be extremely beneficial to us and lead to new revenue streams and increased revenues.

Only recently got the app but so far so good and customer support has been great. Would definitely recommend.

They are always adding new features, it is really nice to see! Ari is also very responsive. Thank you so much!

UPDATE: The team has helped me resolve any issues by making some changes. I will say they were very helpful once they were able to get back to me. When I see their customer service has improved significantly over time, I will revise and update my review. Thanks to the team for getting back to me in this critical week! I do appreciate your time and effort to help me get some issues resolved. We needed this app to offer gift subscriptions through an integration with Recharge. At the beginning it seemed to work, however recently the experience with this app has made our gift buyers lose trust in our ability to fulfill their gift orders. There are some kind of issues going on, however the support, or even responses are very limited from the team. I understand personally when there is a huge setback with your company, all of your efforts are diverted to solving the problem. However, keeping quiet and not responding to messages from customers is a d i s a s t e r waiting to happen. Please reconsider hiring someone to at least answer incoming messages in a timely (less than 1 week response) manner.

The eGift processes of this software are nothing short of Revolutionary! Perfect way for the Last Minute Shopper to be Right on Time & perfect for the Recipient of an Unwanted Gift to turn it into a Wanted Gift with NO RETURNS! Support is GREAT and they practically read my mind about a feature they are working on that will make this one of my GREATEST Marketing Tools! Thanks Guys!

What a fantastically useful app! We love this program! It's very powerful and effective in actually getting people to come back to the store/purchase, by sending them store credit or gift cards. We also use this app for sending rewards. We've tried other gift card programs, and of course, shopify gift cards, but are definitely happiest with giftwizard. Amazing support too. Worth every penny.

What a great app! It does everything we need it to! Highly recommend it! Was recommended this app by a friend who was using it on his store. Very easy to set up and the guys at GiftWizard were quick with the help (thanks Ari and Ethan). I set up the automated emails to send gift cards for big spenders and that has generated a couple of sales straight away. All great so far!

An excellent app. Maybe plans are limited for the beginners, but it is worth to try. Maybe the free trial should be a little longer but this app gives you more options than Shopify $79 plan. I have just started to use it and it's incredible how easy is to work with.

Very good product. Super attractive for our customers. Easy to sell and fulfill by the customers. Great also by the different possibilities to send the card, use incentives... The team is working on modifications to use the cards and egifts in other language. Good reactivity of the team with the chat...