Reviews for Rise.ai: Gift Cards & Loyalty

Great support, especially through issues we had and easy to use app. The customer self service option (for customers to check balances without having to reach out) is a big help.

this app is wonderful. I was having a bunch of issues and even accidentally signed up for the wrong plan. Customer service was fabulous to work with and very quick and understanding to what I needed. They walked me through things over the phone and resolved all my issues. this app definitely earned their good rating for excellent customer service.

its a really cool app to refund to my customers or to pay off for a contest or a birthday gift!! i would difently change the cash out so when my customers get their refund they should get there money right away.

So far, I really love this app! It has easy setup, tons of free options and plenty of room to grow! I want to use this app to provide automatic cash incentives to my customers. The plans are priced fair. Little effort on our end and great email templates and plans. I think they could improve with more cashback options, but my overall experience using the app so far is really good.

I have tested this app now and I love it. This is in my opinion a special service with which you can stand out very well and can give the customers a pleasure. Customer service is one of the best I've encountered so far. I can absolutely recommend GiftWizard!

This is one of the better gift card apps you can install into your shop. There are a lot of customization options and the team was very helpful with all the custom changes I needed for my site. Thanks guys!

Really happy with how easy this has been to install and for customers to use. Definitely helped increase sales since people wanted the option of gifting my digital product without having to buy and forward it.

i really loved this app because now i dont have to deal with customers crap. this is legit eccomerce lol !!

Just started using this app and our customers love the new ability to send a gift card with a message, rather than just buy one directly. We will be promoting this feature prior to events such as Mothers Day or Valentines Day. Looking forward to using some of the other features such as sending gift cards in bulk to some of our best customers, or staff, or allowing customers to directly gift products. The Gift Wizard team were very helpful in getting this set up, with a screen share session. Thanks Gift Wizard

Great app. I just downloaded this now, and I can already tell it will be amazing. And if it doesn't meet my expectations, I'll change my review!

I feel like this app was designed with my gift shop in mind. The setup process is intuitive and the customer service is top notch (thank you Ari!). The features (e-gifting + gift cards + greeting cards) are customizable. Amongst all the apps I have, it’s one of the most important ones. The monthly fee (30$) is so worth it! I’m loving all of it. UPDATE: I've been using this app for a while now and it' even more amazing than I first thought. In addition to offering e-gift cards, I've been able to create physical gift cards! It's really awesome to be able to offer customers a gift card in person! The Gift Wizard team continues to be awesome as well! Thanks Roy and Ari!

It took a bit of time to get it as customized as we wanted/needed it but Ari and team were quick to respond, hop on the phone and jump in and fix problems. So far, it has been a much better experience for our customers than the native Shopify gift cards.

We received great support from Ari and the Gift Wizard team. Great new features now available including cashback and workflows. Our gift card sales have significantly increased since implementing Gift Wizard on our website, highly recommended!

Giftwizard is an app with a lot of functionality for cashback and rewards. We want to stand out in our industry and we focus on building close relationships with the customers. We used the workflow of giftwizard - had our first customer using the program in under an hour. It was easy to install and we had it setup within minutes. While I haven't needed too much from them, their support has been amazing. Keep up the great work for merchants!

Raddell's Sausage

2018-12-18

United States

Very user-friendly! I had some questions and received a personal phone call to help me out. Looking forward to our sales boosting with Gift-Wizard!

Excited to start! I am happy that it applies to my current Shopify plan! Great customer service. Thank you, Ethan!

Easy to set up and service is great! Ari is very helpful and works with you on your business needs.

This app is really easy to set up, and very effective from a customer point of view. Plus the merchant is extremely responsive and helpful with questions, and customisation.

Helpful customer service...just started using Premium package and it appears very professional on my site

The support team is really responsive, understanding and patient! Their help so far has really helped us improve our site!

Mark and Ari are very helpful and prompt in responding and answering in every question I asked them. - Dearly

Easy to install. Ran into some minor add to cart issues, but was able to contact the team and quickly resolve the issue. Much appreciated!!

Quick to install, gave us exactly what we needed and great customer service guys who helped me with a few tweaks i wanted to make. Highly recommend!

great app I use this now for the holidays and it has increased my sales alot thankyou Giftwizard for making an amazing app.

This app is very fun and easy to use and our customers love it! The setup is simple and intuitive. Their support team has been very responsive and efficient as well.