Reviews for REVIEWS.io Product Reviews

Thank you Daniel for solving our problem! Daniel helped us with something, which noone could help me with before. Great and fast support. Many thanks!

Sehr guter Kundenservice! Unglaublich hilfsbereit und schnell. Meine Fragen wurden schnell und effizient beantwortet. Die Auswahl an Features und Analyse Möglichkeiten, die die App bietet, finde ich sehr gut. Empfehlenswert. 6 Monate später: Der Support ist wirklich großartig! Sehr hilfsbereit und vor allem schnell!!!! Perfekt! 3 Monate später: Super Support! Schnell und hilfsbereit!

Mit Reviews.io sammeln wir endlich erfolgreich Bewertungen, während es mit anderen (namenhaften) Bewertungsplattformen eher schleppend lief. Super finde ich, dass man die Bewertungseinladung anpassen kann und das man einstellen kann wann die Einladung versendet wird (in unserem Fall 5 Tage nach Ausführen der Bestellung), so kommt die Einladung genau zum perfekten Zeitpunkt beim Kunden an. Auch super, dass wir die App mit der App für unser "Treueprogramm" koppeln konnten und so weitere Anreize in Form von Treuepunkten für eine Bewertung geschaffen wurden. Bei Fragen und Problemen ist der Support super schnell für einen da und Probleme sind zügig gelöst.

das boep

2024-01-15

Germany

Bisher läuft alles super, der Support ist auch schnell & hilfreich. Bin sehr happy.

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I used Reviews.io on our original site and was very happy with how easy it was to collect reviews and how well presented they looked. Last month we transitioned over to shopify , the transition was simple and Reviews.io have been extremely helpful with importing reviews from our vendors. Would highly recommend the platform and I applaud their customer service.

So far, so good. The support is really excellent - if there is an issue you can get support and get it resolved almost instantly. The service itself appears to be working very well too - the widgets are great, and customers do respond to the inviting and engaging review request emails pretty well - its easy to submit a review which is whats really important.

Awesome Support!

Super tool. Just integrated it. Excited how that will effect our numbers. For some points you need a developer. Very happy with the support team!

Great support - always quick turnaround. Would love that there is a API reference of liquid code, on how to implement the different snippets.

I was helped by Daniel recently to do some upgrades with the widget and his help was great, thank you very much!!! Thank you very much!!! appreciate your help!!

Maddox was a great help, very polite and did a great job

I didn't know where to start adding the widgets. Daniel helped every step of the way. Thanks for your patience.

Great app, so many features! Also, SUPER helpful team! Sorted out installation of widgets and were incredibly responsive. Thank you Daniel :)

The support from REVIEWS.io is absolutely great and fast, always helping me on chat when I need and the features of this tool are insane. Thank you so much!

Reviews.io are the best around, not least because of their integrations and their absolutely top notch customer service. They are not aggressive in their sales pitches, unlike some of their rivals, and they cannot do enoguh to help. The proof is in the pudding - these guys are the best.

The Sign Shed

2023-11-17

United Kingdom

We moved over to REVIEWS.io from Trustpilot a month ago. I wish we'd done it years ago. Trustpilot's fees kept increasing and we were still not getting the reviews snippets in our Google Ads. After two weeks with REVIEWS.io they're appearing on Google Shopping. Amazing service. Great app. Fantastic customer support.

Daniel has been most helpful!

Adam and his team provided prompt and efficient assistance with integrating the Dynamic Links feature into Klaviyo flow. Their expertise and quick response were instrumental in ensuring a smooth implementation process!

Daniel was brilliant in helping me with exporting/checking reviews. Thank you!

sofsy

2023-11-15

United Kingdom

Great Customer Support! Thank you Jake, Super fast and knowledgable!

its too difficult

Thank you for your review, let us know if you need anything! Our live chat is always available to you 🌟

Thank you for your review, let us know if you need anything! Our live chat is always available to you 🌟

Daniel was so helpful with all our queries. The app is a bit new to us and we're still going through a few learning curves but their support team is so responsive and also take in advice regarding how to better their product.