theMSAG
2019-11-12
United Kingdom
Can't really comment on the quality of the app yet, as we just started using it - but I just got some great customer support from Derek. Prompt response, very friendly, even threw in a gif. 10/10 would ask for help again.
FORMAL FRIDAY
2019-11-12
Finland
Haven't used the app, but if it's anywhere near the quality of their customer support it must be the best app on the planet - even in the universe.
familygiftsco
2019-11-12
United States
Derek was very helpful making my referral program working! Looking forward in using this program more to boost my referral sales!
Mushroom Revival
2019-11-08
United States
Lorraine was very helpful with fixing and setting up the referral candy rewards program, she was patient and walked me through the process.
Blended For You
2019-11-07
Canada
Hi, we're only a month in so hard to say from a revenue generation POV. We are very happy with the support (Lorainne was awesome) and look forward to seeing it translate into sales. Thank you
ilmioviaggioanewyork
2019-11-06
United States
Great help from Jon! Super nice guy and very helpful! The app is nice and easy enough to implement. Cool!
Moki
2019-11-05
United Kingdom
Does exactly what you need it to do. Referrals are powerful but fiddly as hell to set up and manage. RC makes it easy. Also worth noting that the support is excellent. No issues, I just had questions largely because I didn't watch the tutorial video... but they got sorted on live chat quickly. All round a great experience.
Beddyly
2019-11-05
Canada
Big ups to Derek. he helped me a lot for my question. The app didn't allow me to change the layout of the embedded sign up page but i am really happy with the custom service.
HAVEN Lock
2019-11-04
United States
5 Stars specifically for Tippy's customer service. He was un-relenting to help us with some wonkyness in re-activating a Shopify experience. Thanks Tippy!
Teepinch
2019-11-01
Canada
Tippy from Referral Candy was very helpful setting up my first campaign. It was super simple and I am looking forward to increasing my revenue with this referral app.
Frate Mate Club
2019-11-01
France
Thanks Benz for his help and his work. Customer service are very effective and supportive and understand well the business sin general
NOLEO
2019-10-31
United States
Derek quickly responded to our email and was very helpful in setting up Referral Candy properly and connecting it with ReCharge. Great experience so far.
Momomi
2019-10-31
Hong Kong SAR
Good app and service, can have more functions soon, also good after sales service Dwight is also helpful!
2019-10-31
United States
Tippy helped me set up my account in about 20 min and answered all of my questions perfectly. We were looking for a way to combine aspects of an affiliate program and a referral program. Even though the ReferralCandy program doesn't specifically do that, he showed me how I could manually do it myself. My call with him was super helpful! Thank you.
Wipe On Us
2019-10-30
Canada
Dwight was an amazing help tonight and walked me through a better setup on how to use referral Candy. Looking forward to seeing our results.
Jean Patrique Professional Cookware
2019-10-29
United Kingdom
Really easy to use and very helpful support team. Results are also clear and trackable on the dashboard. Would definitely recommend.
Vivid Sharp
2019-10-28
Norway
This is one of the best referral apps i have tried so far! The only issue is there are limited options :S Cannot add influencers who want only commission by using personalized coupon codes, they must use their referral link and not all of them wants that on IG. I will be using this app, because of the awesome and easy futures and one another one for coupon code tracking.
shop.coredy
2019-10-25
United States
Hey, thanks for the translator and the amazing customer service. Though it's kinda pity that no affiliate intergrated in the referral candy, it's warm with this amazing customer service.
Brandat Outlet LLC
2019-10-25
United Arab Emirates
Just installed the application .Yet to test its practicality however I go a Quick live support .Thanks Jon
Brilli
2019-10-23
United States
Derek was super helpful in troubleshooting during implementation. Very happy with speediness and quality of support.
TushBaby
2019-10-21
United States
Works great, we get so many referral sales from it and it's all automated so we don't have to do much at all! Super happy and they have good support!
Tiffinly
2019-10-21
Australia
This app helped me implement a customer referral program in no time. It's early days yet but it's a huge time saver for what could have been a time-consuming development and monitoring exercise. Special call out to Tomas from Customer Support has been really helpful and patient. resolving my queries through to resolution.
P L A N E T // N U S A
2019-10-18
Denmark
We still need to work on optimizing this - but Derek from Referral Candy is quick to reply and help us out.
Project EVO
2019-10-18
United States
Thanks to Karen for helping me navigate the testing and set up process and answering all my many questions. :)
Sang-e-meel Publications
2019-10-18
Pakistan
We have just started using this app and it seems quite promising so far. But the reason I wanted to write this is because of the fantastic customer support. Customer onboarding is undoubtedly an important step and we had a few questions. Karen from customer support was extremely helpful and answered all our questions in detail. Great experience so far!