Reviews for Referral Candy & Affiliate

The support team for the app is fantastic, in particular, Derek who worked with our store through massive amounts of troubleshooting and assistance. While at times I felt distraught, Derek was extremely helpful and took on a role far above and beyond his position to make sure I had the help to solve the issue.

So far great experience and Karen, one of their customer experience personnel really helped me to set up my campaign. Really great.

We've been using Referral Candy for over a year and couldn't be happier. Karen is the best account rep and always willing to help us solve any issues by going above and beyond!

My experience with Referral Candy was great. I had some question in regards how the program worked and they walked me thru the site step by step. Thank you

I can't say enough good things about Derek at Referral Candy. While relatively hassle-free, the Referral Candy platform isn't wildly easy to navigate as a first timer but Derek was incredibly helpful, going back and forth over e-mail with us for the better part of a week, helping us figure out and fine tune everything. Referral Candy is great, but Derek makes it unbeatable. Thank you for everything!

This app brought us over $1400 in referrals the first 30 days for a brand new product. Your results may vary. Great support and service also!

So far so good, helpful support stuff literally sitting there waiting to help set it up, cheers Dwight. Will report more once I get it going

Vitamin A Swim

2019-08-28

United States

Karen was super helpful, kind, and to the point. Answered my question(s) immediately..great customer service :)

Derek provided me with one-on-one walk through of the app, which highlighted all the great opportunities to increase sales and engagement. Great customer service and personalized walk-through.

Great support. Tippy helped me set up and customize the app. Thank you! Now we are curious about the results.

Derek, he's a superstar. Was able to help me swiftly resolve an issue, and his communication was quick and informative. Very pleased to know that not only is it a great app, but it has a great team behind it too.

Kudos to Karen for the quick and brilliant support! Nice app plus awesome support team, couldn't ask for anything better. Thanks again!

Derek was great in answering all of our setup and integration questions! We haven't used the app yet, but are eager to get started.

I had some questions about customizing elements of the app and Tippy was very helpful. The time difference between us had him online with me at 3 am his time to accommodate my schedule. The app is wonderful, but the customer service is even better.

Dolls so Real Inc

2019-08-16

United States

Fast response live! Loved the quick reply on chat. I am new to this and that means everything! Thank you so much!

Extremely responsive support - Tippy jumped on a call with me immediately and help me get set up. Very happy so far, hoping to see some great results from this program! Had an issue with billing and Jon responded immediately to my email and made it very simple for us to fix. Thanks!

Awesome service! Tippy was great help gave me some upgrades for free to make my campaign run way smoother! Great service! Looking forward to rolling this out!

Derek's support is super helpful and explanatory so he sorted out the problems for me. And we are excited about how ReferralCandy can help boost our affiliate sales!

I am using this app from last 30 days and had plenty of questions which Tippy have been resolved. I'm looking forward to using this platform in the months to come!

Jon's support was quick, kind and very efficient, allowing our brand to set up a referral program that suits our needs and valuing a long-term relationship. Much appreciated!

we are using referral candy for a quite some time and had plenty of questions which Tippy have been resolved. I'm looking forward to using this platform in the months to come!

Lorraine was very helpful in methodically answering my questions and clarifying any concerns I had. Thanks Lorraine!

I've only been using this for a few days but have had plenty of questions which Jon and Derek have been helping me with. Really great team and I'm looking forward to using this platform in the months to come!

Derek was such a rockstar through the whole integration process. My knowledge of CSS/HTML is very very limited and he made sure everything was set up correctly and patiently walked me through everything with very specific instructions! Thank you very much Derek !!

Derek was very nice and helpful. He gave me good advices on how to make the app more efficient for my store. Great customer service!