Reviews for Referral Candy & Affiliate

Matt was brilliant helping me with my issue. 10/10

Great support from JC. Knowledgable and quick help. Cheers!

They have such a great support team! Irene was quick to solve my problem, in a very friendly but a professional manner! I would happily deal with her again :)

Overall the product is easy to use but very poor in execution. You have to create what seems like a million discount codes which clutter your shopify discounts area. You have a seperate tool to upload your look and feel which is archaic and not very intuitive. No gamification and little customisation on what is offered. Overall the product is very poor especially given the other products on the market.

Katherine was extremely helpful and was able to process my request in no time. Thank you for your great service!

JC was and still is very helpful in helping us setting up everything. Looking forward to see how it all works.

Thank you for this review! :) - Irene

Seamless functionality, very minimal work required on our ends after the funnels are all set up. Great customer support with quick response times and helpful insights. Would recommend this to anyone looking to turn their fans into advocates.

Jessa, were absolutely fantastic in helping me get started with ReferralCandy. Herexpertise and patience were invaluable, especially as I'm new to the world of referral programs. She took the time to understand my needs and tailor her recommendations accordingly, ensuring I got the most out of the platform. 5 stars out of 5!

Innah was the best- thanks for the rapid, clear instructions!

we had lots of initial problems due to our needs, but JC helped us a lot thanks

Riz was great at helping me solve my issue right away (within 2 minutes). Chris was great too and I feel like I have a great tech team behind me as I'm creating my referral program from scratch. Thanks so much!

Irene was super helpful in answering all my questions before I was ready and comfortable to switch my campaign to live. Very knowledgeable and patient!

Cris was a brilliant help. First class customer service and she went above and beyond to help me set up my referral program. Thanks Cris, im excited to see the impact referral candy will have on my business

We've just started using with ReferralCandy. Their support team has been really responsive, helpful and thorough. I feel like they really want to help answer my questions and assist with my issues, rather than just treating me as a number. We're really happy with the responses we got. Thanks JC!

Cris was awesome in helping us get the final pieces together with this app. She was immediately available when I asked a question in chat and found my problem within a couple of mins. What could have been a really annoying evening, she got me square and moving on faster than I ever expected! Thank you Cris!!

I recently added the app to my shopify store. I'm a bit technically challenged and the team really helped me. I have used the chat box several times setting up and they are super quick to respond and help me. Katherine in particular was fantastic and even did a backend check to offer some tips to help me improve my set up. I will be back for help with the Klaviyo integration and cannot wait to see the impact of this fantastic app.

Their customer service Ines is a very gentle and excellent good people, she helped me a lot, not only patiently reply to me but also very attentive to help me solve the problem, I really like her!

Support team (JC specifically) was very helpful in guiding me through how to set up my program how I wanted!

Great support from Irene. Took only 15 minutes total to get every question answered and never made me wait! The service is very flexible and easy to implement!

great customer service and easy to set up

A big thank you to Ines, who answered all my questions quickly and clearly! Now all I have to do is launch my campaign!

I'm behind the curve when it comes to technology but their chat staff helps me get answers quickly and guides me through questions. Katherine is solid as she helped me figure out my issues in minutes....painless.

IRENE WAS GREAT - we are going to hit SEND tomorrow so hoping for good results :)

Thank you for a 5-Star review! :)