Reviews for Referral Candy & Affiliate

Many questions are answered and JC answers most questions. We are thankful for all your help. But some are still under investigation with uncertain results. Hope the app can be better and better for use in the future.

great service, instant help. Very thankful for the support of this app.

Riz was absolutely fantastic! She solved my issue quickly and efficiently. It was a little complicated, and she unraveled the mystery for me and made sure I understood what happened and why it happened. I was very impressed with the level of top notch customer service and the speed with which my question was answered. Thank you Riz!

Katherine is a specialist in customer assistance. 100% recommended

"Ultimate Deal Mattress Hub had an outstanding experience with the ReferralCandy app for our Shopify store, all thanks to Katherine's exceptional support. Her patience, knowledge, and swift assistance made the setup process a breeze and significantly enhanced our marketing strategy. Highly recommend for anyone looking to boost their store's referral program. Katherine's customer service is truly a game-changer!"

Very good service

Cris from Referral Candy helped me set up my first Campaign! the attention the team gave me was really fast and professional.

JC has made my initial few days on this app very smooth sailing. He is very helpful and always attends to my queries with adequate care.

Katherine was a great help in explaining how the process works for advocates, and she was proactive at helping me improve my presentation!

It's so good. If 10 is the highest score. The Referral Candy will get 10.

Kind of frustrating that there aren't tutorials to walk me through what I was trying to do, but Katherine took the time to help me out! I'm excited to see how the app can perform now that Katherine helped me to get the settings right. Thank you!!

Cris communicated well and answered my questions promptly. I appreciated that she checked in on me as I followed her steps. Learning a new skill was totally doable with her help!

We use RC since around 18 month. After the initial setup it pretty much runs in the background. The neat Klaviyo integration and multi lingual setup possibility are a big plus. Generally very happy, also with the support team and our key account manager Irene.

Katherine provided excellent support; she was able to help me with every little question I had. The support was fast and friendly. I would definitely recommend it!

Would definitely recommend Referral Candy so far. Set-up was very easy and upon having my first question, I simply used the chat support and got my question answered immediately. Innah with the support team was very helpful!

JC was extremely helpful and was able to process my request in no time. Thank you for your great service!

GRAZ'N is new to the app to see if it will add value or not. During the initial startup phase, Katherine was able to answer our questions and give further support on better design and making sure it was correctly set up.

JC was very helpful in answering my onboarding questions.

Lorraine was very helpful in fixing an issue I have with the app. Great app, great service from the team!

Riz was great she was able to help me with my request in a short time. She is very friendly and professional. Thank you so, much!

Customer service is outstanding and I received kind support. Will use the plan then.

Bondi Coffee

2024-01-24

United Kingdom

Referral Candy has been working out well so far, and Ines was very helpful with guiding me to set up referral candy. Definitely recommend!

Referral Candy has been so easy to jumpstart and I am very excited to see how it helps our company. Jon has been a great help with any questions we have during the implementation process.

アプリケーションの内容にはとても満足しています。 紹介制度を手間を掛けずに実装できます。 完全に日本語化しきれないところがありますが、概ね満足です。 また、サポートの対応にもとも満足しています。 英語でのサポートなので、Goolgle先生を駆使してのやり取りですが、こちらのペースに合わせて的確な回答、解決策をしてくれました。Crisありがとう。

Excellent app. And Riz provides first-class support. If you are lucky enough to get any true influencers on your site, this program can really explode your sales! Once set up, it's essentially on auto-pilot. Easy to maintain. That's a huge plus, as many apps require maintenance and supervision.