Reviews for Recharge Subscriptions

All apps have problems but the best thing about this one is that you can connect with Jaden W and get help and the answers you need very quickly compared to other apps. We spent weeks trying to figure out why our new website had a certain "bug". Jaden W was able to fix it in just a few emails in a couple of hours!

Their support team is very helpful and guided us through a big upgrade. THANK YOU!

Big slog to suddenly charge customers $100 a month. Nor recommended

We migrated back to ReCharge after a poor experience with one of the new subscription apps. Our Implementation Engineer, John, was phenomenal in getting us set up. The process entire migration process was thorough and transparent.

We just recharge to handle our entire business. They are constantly looking for ways to improve and have been very responsive to our needs.

La Cabra

2024-03-21

Denmark

We've been using Recharge for 5 years and it has provided us with the platform to grow our subscription business very well. The customer service is always very responsive and helpfull.

Our Shopify store have been using Recharge for a long time now, even before I took over as the team's e-coms guy. I've just gotten the Recharge team to switch us to the new checkout system and it's been great, so it's the right time for me to drop a review! It's easier for me to control, and it's a new clean look on our order confirmation pages. Customer service was amazing, thanks to Mariah and team!

very helpful customer service!

So happy swapping over to Recharge, right from the start the team has been helpful and our Implimentation manager Jairus was helpful from onboarding to going live. Knowing I can reach out 24 hours a day to the team if I have an issue is one of the biggest bonuses.

PeakScents

2024-03-20

United States

Excellent onboarding process and customer service. We had incredible help with getting set up, thank you Vinse! The whole team has been very helpful and attentive.

I just love love love this APP! I installed this when I opened my store and it has been nearly seamless. If I can a question of concern, Customer service is very quick and thorough to resolve my issue. I will continue with Recharge as long as they suit my needs! Thanks so much!!!

L'application est passée à 100€ par mois, du jour au lendemain, sans informer qui que ce soit. C'est une facturation abusive, tout simplement. L'application est très chère et son tarif n'est pas fait pour les petites entreprises.

Nena was very helpful in resolving my issue and answering my questions.

Recharge has been a really effective service to use for selling subscriptions. Their support team is very responsive and helpful with our questions. There are some limitations with the service, but overall we've enjoyed using Recharge for over 5+ years!

Recharge has been wonderful to work with. They are always providing great technical support and service and are always releasing new features. I really like working with them.

Ótimo atendimento

Great app, really help us up our subscription game. Just had to deal with customer service and they got it all sorted on live chat. would highly recommend.

Love the support and follow through. The agent was able to discover and explain the issue in a timely manner.

Great app, easy to use. Always improving the experience.

Great help from Miley, great Customer Success !

My experience was a 5 star! Amber P was super attentive and quick to respond and solve my problem. Thank you so much Amber! :)

Great app, easy to use and the support is super helpful!

Double Wood Supplements

2024-03-13

United States

Thank you Malik!

Agent Nateur

2024-03-12

United States

Vuk was great - sorted out issue out straight away - thanks, Vuk!

If you run a subscription box business through Shopify, Recharge is the place to go. We have been using Recharge since 2016 and have had almost 0 issues or concerns. When there is a concern that arrives, they respond quickly. 5 Stars!