Reviews for Recharge Subscriptions

Amazing application that increased our sales significantly. Their customer service is great Thank you for your five star review! - Ty Bailey | VP of Services

We appreciate the five star review! - Ty Bailey | VP of Services

BioStarUS

2024-11-01

We've had Recharge for about a year now. It was a bit of a bumpy start, but it app works so well, and really adds value and convenience for our customers - and saves a ton of time for our customer service team so they're not constantly fixing glitches. The support team is very responsive and helpful as well. We're loving it. Thanks! Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

My customers haven’t been able to subscribe since the update and recharge price went up but I’m not seeing the benefit , also I did the upgrade multiple times and the day the switch happened I was notified I had not successfully done the switch. Not impressed We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now and we’re always interested in chatting to know how we can improve. - Ty Bailey | VP of Services

We appreciate the five star review! - Ty Bailey | VP of Services

Customer support have been very helpful in sorting all our queries. Very much appreciated Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

Thank you for your five star review! - Ty Bailey | VP of Services

Very good and fast experience to check on the issue We appreciate your review and feedback! - Ty Bailey | VP of Services

Great tech support team Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

Great product + customer service! Thank you for the five star review! - Ty Bailey | VP of Services

Roberto was super helpful and was able to resolve my problem FAST! Love the support Thank you for the five star review and shout out to Roberto! - Ty Bailey | VP of Services

Very good customer service Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

We have worked with Nick from the e-shop Genius time and time again, and every single time he gave us excellent support, answered and delivered so quickly, and really thinks along with our requests. Overall, we really recommend and want to give a huge shoutout to Nick! We appreciate you leaving a review! - Ty Bailey | VP of Services

Jaden W was very friendly and helpful! He took the time to make the necessary changes per our request! Maine Island Soap highly recommends Recharge Subscriptions! Thank you for the five star review! - Ty Bailey | VP of Services

its great Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

Recharge support reached out within 24 hours and resolved the issue for us. We appreciate you leaving a review! - Ty Bailey | VP of Services

cpap.com

2024-10-10

Really appreciate the support that Recharge provides, Malik and Brian specifically have been great to work with. Of course, Recharge also works seamlessly with Shopify and provides a pretty dang good customer experience. Thank you so much for the review - and the shout out to Malik & Brian! - Ty Bailey | VP of Services

We have been happy with this app for our subscriptions. They just rolled out a bunch of cool new features to help retain subscribers. Their support has also been very helpful when needed, shoutout John T.! Thank you for your review - and the shout out to John! - Ty Bailey | VP of Services

Ola was super helpful and took me step by step to help us solve our issue. Thanks again Ola! We appreciate you taking the time to leave a review! - Ty Bailey | VP of Services

Recharge Subscriptions has been a great partner over the years! Their system and portal is extremely easy to use and has a lot of functionality packed in. I've never had an issue with it not working, so in terms of reliability 10/10. My biggest complaint was that there was a lack of customization to their widget, but they just revamped it allowing you to customize it on so many levels. Props on listening to your clients! Lastly, the reason for leaving my review is their customer support team. I had a really frustrating issue where my product gallery was not showing on my page and it seemed like the Subscription Widget was the cause, but their team stood by me and helped figure out that my theme was injecting some weird code that affected my product gallery. I'm greatly appreciative to Max S. and the developers who helped to figure this out. Thank you so much for your review and feedback! - Ty Bailey | VP of Services

Tech support was very helpful! Thank you for the review! - Ty Bailey | VP of Services

Great app that meets our subscription needs. The support team have been very helpful when I have had questions or needed some help. As a small business owner who wears many hats, quick and concise support is very important! Thank you We appreciate your review! - Ty Bailey | VP of Services

Great customer service, Matt was very helpful! Thank you for your review and shout out to Matt! - Ty Bailey | VP of Services

Vinse has been super helpful with onbaording us onto retain with recharge - cydney and Tatiana have also been syper helpful friendly and helped us optimise - the support has been excellent Thank you so much for your review! - Ty Bailey | VP of Services

Works well for us! Thank you for your review! - Ty Bailey | VP of Services