Reviews for Recharge Subscriptions

Milutin was very quick to respond and resolved our issue quickly, within 12 hours. We appreciate your review! - Ty Bailey | VP of Services

It keeps evolving and the support is very good. Big shout out to Ola. Often I find with other support apps they have a Quick Look and then you get dropped if it’s too much effort. Ola kept at it and genuinely helped. Thank you so much for the review - and the shout out to Ola! - Ty Bailey | VP of Services

Super quick with replies and efficient. Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

Great customer support Thank you for your five star review. - Ty Bailey | VP of Services

Live chat with a member of the Recharge team helped resolve a customer issue quickly with Shop pay and subscriptions. We appreciate the review! - Ty Bailey | VP of Services

Nikola Went above and beyond and he fixed my issue that has been going on for about two months. I have nothing but good things to say about him. I highly recommend him. Thank you so much for your help Nikola! Thank you for the five star review & shout out to Nikola! - Ty Bailey | VP of Services

Phenomenal app with lots of functions and a great support team that guides you through the entire process. We appreciate the five star review! - Ty Bailey | VP of Services

We've used Recharge for a few years, without a doubt they are the best Shopify subscription app. The product is frequently updated, and the support provided is quick, efficient, and genuinely helpful. We recently merged two instances of Recharge together, and the support from the Migration Team was second to none - big shoutout to Alex M for all his (very patient) help. Thank you for sharing your experience! - Ty Bailey | VP of Services

Recharge app meets our requirements in terms of the subscription model. We had a smooth implementation with the Recharge team, and all our technical concerns were addressed with the help of Vinse Ridenour, our dedicated Implementation Engineer, and Braxen McConnell, our Account Executive. Recharge is highly recommended as one of the Ecom tech stacks, especially since it’s fully integrated with other third-party Shopify apps like Gorgias and Klaviyo. We appreciate you taking the time to leave a review! - Ty Bailey | VP of Services

Kent Veg Box

2024-11-15

Great integration with Shopify. Easily customisable. Great Support Thank you for your review! - Ty Bailey | VP of Services

I was fed up today trying to learn how to manage our new Shopify store to teach our customers how to manage it. After hours on chats with other APPs I finally made it to Recharge to help with subscriptions. Irving O was so helpful and quick to help. I was frustrated and did not know how to change a setting and he did it for me and fixed my problems in less than 10 minutes. Thank you for the wonderful customer experience. Thank you for taking the time to leave your review! - Ty Bailey | VP of Services

Our recent experience with Nick from e-shop Genius was nothing short of a rescue mission. When a sudden change in Shopify's checkout policy left our team scrambling, Nick stepped in and turned things around. He seamlessly coordinated with our team and Recharge, diagnosing the issue with expertise and precision. What stood out was his proactive communication. Thanks to Nick's swift action, our website is back to running smoothly. We're thoroughly impressed with the efficiency and excellence of his service. We’ll undoubtedly be turning to him again—our heartfelt thanks to Nick and the e-shop Genius team! We appreciate you taking the time to leave a review! - Ty Bailey | VP of Services

The team member did a great job looking into my query, professionally responding with all the necessary information and fixing the problem. Was very helpful. Thank you so much for taking the time to leave a review! - Ty Bailey | VP of Services

Thank you for the five star review! - Ty Bailey | VP of Services

Great Team Support! I was struggling with some domain problems and the team support (Irving) helped me to resolve them. I recommend 100% Thank you so much for the five star review and the shout out to our support team! - Ty Bailey | VP of Services

Excellent platform and customer service. We appreciate your review! - Ty Bailey | VP of Services

EXCELLENT APP! I've been using it for years. It's perfect for dealing with B2C subscriptions. Our nutrition bar customers love it! Noura Salman, CPA of SuperFreshies.com and @NouraKnowsBest on IG. Thank you for your review! - Ty Bailey | VP of Services

Their support team is fantastic! We appreciate the shout out to our support team! - Ty Bailey | VP of Services

quick and efficient support team - thanks so much Thank you for your review! - Ty Bailey | VP of Services

Support was helpful as there was some issue with my shipping charges, and support quickly fixed it from the backend. We appreciate the review! - Ty Bailey | VP of Services

Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

I am impressed with the customer service. I needed help and they were on it. Thank you for your review! - Ty Bailey | VP of Services

Nick from the e-shop Genius has saved my business. With the new shopify checkout policy, we were lost on what to do, our checkout no longer worked! Nick communicated with members of our team and recharge while he troubleshooted the problem. He took video recordings of steps that he needed us to do on our end. Website is now working flawlessly. Extremely happy with such a fast and perfect result. Will definitely use again, thank you! Thank you for taking the time to leave a review! - Ty Bailey | VP of Services

We appreciate your review! - Ty Bailey | VP of Services

Pricing is just retarded. There is zero reason for there to be a transaction fee on each subscription. Whoever made this app randomly chose that number because it looks like it does something. the only thing it does is line his pockets. Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do. Support: https://support.rechargepayments.com/hc/en-us/requests/new - Ty Bailey | VP of Services