Reviews for Recharge Subscriptions

The customer service for this app is excellent. I was having a problem with the subscription and they were able to fix the problem immediately.

We recently switched to ReCharge in order to integrate with a new loyalty and rewards platform. Not only does ReCharge fulfill that need for us, it's also a much better user interface for customers. ReCharge support has been very helpful as well whenever we have questions or run into roadblocks with implementation.

Katy was very helpful, she was unable to duplicate my problem but she went in and update the information I was having issues with. Then asked me to reach out if the problem continues.

Fantastic app and great support, thanks very much! The subscription works really well and can be customized, also Tigist has helped a lot with support

Great customer service and awesome app for subscriptions ! Always happy to help and quick with a resolution! Highly recommended.

Very happy with the customer support received when I had an issue with my shipping options. Highly recommended!

This app supports my business on a day to day basis. Their customer support is excellent. Highly recommended

Great use for subscriptions with your Shopify. Great support when needed. Found it super fast and efficient :)

This app has gotten much better with the updates that were made to it recently. The support is also top notch.

Paradise Fibers

2021-07-23

United States

Any time I have an issue, the service team (Especially Sukhmun P.) has been incredibly helpful and able to answer all my questions in a way that made sense and work with me to help me better manage how our store uses ReCharge.

This app is helpful for me to grow my business (though it does have some bugs occasionally) Support staff is attentive and helpful when I emailed them. Thumbs up!

I had a great experience this morning with recharge chat support! Snežana A. went above and beyond in helping a new user navigate all the questions I had and any issues I was having with my subscription service. You are very lucky to have a representative like Snežana A.

ReCharge has some real positives, however it does have some drawbacks. It is not particularly user friendly in the first instance. After working with ReCharge for a while it is now excellent, but it takes a moment to work out the most effective way to use it.

Easy as - amazing customer support too! Takes no time to set up and integrates perfectly with shopify!

i needed to know who was purchasing what product within my various subscriptions for work. recharge was able to add in a tool so i could get access to this information. super helpful and quick response time too!

Customer Service was amazing. I had an issue setting up the recharge add-on but a quick chat with their support team fixed it. Within 5 minutes I had it up and running my products were available as a subscription.

Recharge support is fantastic!!!! They were able to help me resolve my issue quickly and satisfactorily.

Customer Service is very responsive and helpful! I had some quick questions on install and they got back to me within 15 minutes.

Alicia and Matt from Recharge were super helpful in getting me set up with payment and checkout for my Shop. Thank you so much!

The customer service was amazing! They answered all 4 of my questions individually and understood what I was saying the first time!

This is a great app, the customer portal was recently updated too and it's awesome. Great customer service. Responses are fast and efficient!

John addressed my issue immediately and correctly putting me back on track saving me time. Appreciated the prompt and quality support.

Although new to the program and have yet to get subscribers, the customer service has been excellent! Jaxon was very quick to respond to my question and provide the answers and help I needed to make things work more smoothly with my inventory management software. Thanks again, you guys are great!

If you want to provide a subscription in your shop, this is the best app for subscriptions on Shopify. And good customer service, too!

Works great for what we use it for. For the one instance where we had an issue that we could not resolve there support team were happy to help.