Reviews for Recharge Subscriptions

ReCharge is the perfect app for subscriptions. It helps you track and rollout the subscriptions faster and smoother. Their customer support are really friendly and they will assist you as much as they can.

Using this app for a client, but the Ga integration didn't work. ReCharge went out of their way to help us, hence thank you for this! Also app works fine.

Good app. Maybe a bit pricey when you are just starting out with no subscriptions, but seems to do a lot for the price with excellent support, so far. Only thing I would like to see is being able to set a custom start / renew date on certain products. You can do it manually once a customer has subscribed. So far is has been very easy to use and setting it up on the site couldn't be easier. Support helped make a few changes to the help pop-up, which I don't understand why more stores don't do. See it in action on our men's boxer shorts at www.halcyonblue.com

too pricey. not user friendly. and can’t be managed from shopify mobile app, nor mobile browser. what kind of app doesn’t work on mobile in 2021? it’s ridiculous

Such a perfect experience, the app is great and almost covers all our complicated needs, but what is even better the team, from Sean, Alona to Christophe, they are super helpful and at one point you will feel they are part of your team, literally got answers in 5 mins in a Saturday night, for me Customer service and support is the most important element in any app

This app is a must have for any shopify store. Their customer support is helpful and prompt. Dalia F saved the day!

I am writing here today not only because recharge has been a great app for us, but it is amazing because of the customer support team, especially Paola and Jairus! Both of them have been an amazing help and really have made al our hardships with our subscriptions seamless. Thank you!!!

Hi there folks at ReCharge! I'm writing to you today because of Denis R., who is just the freakin' best. Denis answered my question (which was all I expected), but then gave me ways to investigate the issue and avoid it in the future. He went above and beyond and was so helpful. As a customer support person myself, I love having positive conversations and dang. Denis. Dude. You're so positive it's contagious. Please give Denis one of those giant cookies that's like the size of a pizza. Maybe even bigger than that? Break a world record, because Denis deserves it. As Jean Luc Picard said, "make it so."

Extremely helpful during the onboarding process. Looking forward to working with ReCharge and offering our customers a super easy experience when they sign up for our subscriptions.

The support team is awesome! They respond immediately and helped me above and beyond! The app is seamless and user friendly too.

Recharge continues to improve each year, adding new features and capabilities. Can't wait for the day it can fully integrate with Shopify checkout API, I am sure it will come eventually. Their support is top notch

The team is very helpful - they respond very quickly and are eager to help! We struggled a bit to integrate the app with the customized elements of our site but it is now working fine.

ReCharge has been pivotal in offering our customers customizable subscription options. They are easy to work with, quick to respond (we utilize an upgraded option for quicker reply time), and offer a very intuitive software.

Great and fast customer service, I had trouble with the code they were able to resolve it. so far so good.

App is great! Easy to use and great customer service. Would recommend for anyone looking to add subscription capabilities to their store.

App is simple to use and runs well. Had one issue which was my fault but support stepped in and had things back running within 24 hours. Amazing support.

We use this app for coffee subscription services. It is typically very user friendly, and when we are not able to figure something out, Recharge has an amazing team of customer support reps who are quick to assist. Thank you Katrina - we really appreciate it!

Connect Roasters

2021-04-03

United States

ReCharge allows us to offer subscriptions, which is a large part of our revenue. Support is top notch.

I've been using ReCharge for my subscription orders for a bit now. Simple to set up and good customer service when I run into questions or issues. I definitely recommend!

Denis R. helped us to fix my issue. Great customer service. Thank you so much for this assistance :) .

I thought adding a subscription service to our store would be difficult, but a friend recommended ReCharge and it was incredibly easy to set up. An online subscription model was installed and published on the site in less than 5 minutes, and I'm not even good at computers! The backend is simple, too, and I love that I don't have to keep up with the maintenance of subscriptions anymore.

Great support from Jessie M! And I love how this app allows me to automate subscriptions and reorders from customers.

Love the app, since i found out about them our company has been collecting more payments and a more effective client retention. Had to cancel my technical support subscription because there is never really a problem with this app! so great! 6 starts recommended if I could...

Customer service on point. Very responsive and helpful. Assistance was provided quickly and accurately.

Great App and great support. We use Recharge in 5 Shopify Stores and it works fine. Also the support is very friendly!!!