Reviews for Recharge Subscriptions

Milica L. on the support team was super helpful and fixed my problem in no time at all. Great app and service!

Milica was super helpful and efficient in solving my minor issue thanks! Appreciate the delightful interaction.

VEGAMOUR

2021-06-02

United States

Jairus is always so helpful and goes above and beyond of the original request to enable us to complete projects/solve problems.

*Edit -Ranson helped us get this working so I edited my review. We cant even get a response for their support staff to get us up and running. Very Unprofessional. I hope this doesn't happen to anyone else.

Recharge has been incredibly useful and the IT support desk are prompt and helpful with questions I have had.

Great service. Been using since 2019. Support team is quick and extremely helpful. Highly recommend to anyone looking with a subscription offer.

The Support Team is always extremely helpful and responsive. Always a pleasure to deal with!! A+++ employees in Jairus, Elli and Nevena!

I love this app. It's really very helpful to manage subscriptions on our Shopify store. It's easy to customize. The support team of Recharge is unbelievably good, super swift, giving very detailed answers to all questions. I vividly recommend Recharge!

We have a lot of questions all the time, since we try to figure out how to do it best. The support is amazing, they respond fast and are very helpful and honest in what is and what is not possible. Working together with Recharge and a Shopify Developer, made the possibilities almost limitless. Thanks a lot!

May 16th: Nikola C. was very quick to respond, very friendly and fixed my problem straight away. We setup a free subscription for a contest winner and she was able to set it up straight away for me. Thanks Nik! May 28th: Snezana A. helped me set up a unique subscription for the office space attached to our building. I had very specific needs and they were able to sort it out within moments! Couldn't be happier with the friendly and professional service provided. Thank you Snezana!

This app has been pivotal in my business, and the customer service (I spoke to Nikola) is great- I was able to contact them easily and got a response and solution quickly. .

ReCharge is a great app to manage subscriptions for your website. Their customer support is competent and helpful.

Nikola was fantastic and quick in helping me solve an issue with one of our products, great customer service!

My long time subscription products unlinked and I was so upset thinking I'd lost all those customers. AJ got back to me so quickly and installed an app to get it fixed. They made it so easy to understand what I had to do and I got to fix the problem fast. AJ - You are an amazing human!!!!

I use this app to keep track of subscriptions. I like that the developers are quick to fix issues. They are very helpful!

Recharge is easy - setting up a regular customer base for a solid proportion of your monthly sales makes life easier for us and for the customer.

Camila Prada

2021-05-21

United Kingdom

Dora always gets back to me super fast and handles whatever tech help I need. She has a very pleasant manner and I really can't thank her enough.

Brandon was fast and friendly! I really appreciate his follow-up. The issue surrounded the account of one of my customers - so his work saved business I would have lost.

ReCharge allowed us to setup a monthly subscription to our PDF pattern offer. The cost is not negligible, but the service is on point, no other app offers the same level of functionality. Also, the customer service never disappointed us, they always responded quickly and managed to solve our issues. (Shout out to Nikola who just helped us on a huge problem, which turned out to be our fault)

amazing customer service! super fast response and the app is easy to use and manage. highly recommended!

EPIC Provisions

2021-05-20

United States

Great, timely support! This app works fantastic and has been extremely beneficial in the growth of our e-commerce business over the past few years.

A great subscription app for Shopify. While there are shortcomings, there are upgrades coming in the future and HUMAN customer support is top notch (which is one of the most important things when dealing with tech). I received quick and insightful support from John M.

I recently had an issue finding some information I needed I'm exporting. Francis Ith was so helpful! He took the time to understand what I needed then answered my question. The service was above and beyond what I expected and very detailed.

I find it not very interactive and it should have live chat to speed up the support process. However, the email support guys do their best to help as much as possible.

Service client au top : réactifs et à l'écoute ! Beaucoup de fonctionnalités, ça marche correctement