Reviews for Recharge Subscriptions

AJ M. was extremely helpful in resolving our issue. We've been chatting with a few other people and have been delayed with the launch because no one was able to quickly fix. Thank you again for your assistance, AJ!

Gordon C was super helpful and very quick to respond to my questions and take of the issue I was having.

Recharge has been a great partner for us for the past 3 years. We're now on their Pro plan, and the features and level of support we receive whenever we need to tweak something are stellar - the team responding to our queries (Jairus, Paola, Tarek, Alicia, and of course Timoor) usually responds within 12 hours and solves whatever we need.

Recharge helped me to setup a homepade product widget, really appreciate the fast turnaround, thank you!

Great app and great customer support. It gets the job done, and helps us manage what are soon to be over a hundred subscribers.

I didn't even get to try it ... when I go to "open application" the page goes blank ... I tried to find a link for support or help and I didn't find it either ... curious experience

Nigel was great. He actually fixed the issue we were having. Saw the issue through from start to finish

Incredible app. It is the core of our entire business. Great features, great support, great communication. We wanted to scale our business into a large subscription company. There is no better app than Recharge to make that happen. Running a subscription company can be complex logistically, it would be impossible to do this on your own. Recharge provided me with every resource I needed to make a multi-million dollar, scalable business possible.

ReCharge has been helpful with my company's goals and subscription management, especially after starting to work closely with our designated account manager. This feature has helped me learn how to utilize ReCharge to its fullest potential.

1st Phorm

2021-06-23

United States

We use this app for customers with products on subscription and really like how easy it is for customers to change aspects (skip a month, add quantity, change flavor, etc) of their subscriptions. Easy integration to our Shopify store. Their customer support is very responsive when we need something or have questions. We aren't solely a subscription based business model but with the analytics they provide on the backend I can see how this would be a great platform to help grow a business that built on subscriptions.

Nutracelle

2021-06-23

Canada

Recharge has been a nightmare for us from day 1. Their customer support has been non-existent, they refuse to help if you have other apps installed and blame everything that doesn't work on other apps - even though we paid a premium for 'priority' support. They don't support currency conversions, so discounts actually ADDED the value of the discount to the price. When we had complaints from our customers on how confusing the customer portal was, they charged $300/month to customize it, and you still have to pay a developer 1000s on top of that. After more than 2 years, we finally found another solution that works for us and we have never been so happy to get rid of an app than Recharge. Good Riddance.

Great for subscribers. Had a few initial problems when setting up etc but Jaxon has massively helped out on the issues we were having and now all is running smoothly!

It is great! It is super user-friendly, easy customization, and customer support... oh, they are adorable, fast, and very kind! Highly recommended!

ReCharge has been great. We have seen our subscription business grow exponentially and benefit from the Account Manager relationship and quick customer support.

Brendan was very quick and helpful with my queries. He checked in with me to make sure that all his information worked. 5 stars!!!

Redhead Revolution

2021-06-23

United States

The customer service is wonderful. They respond quickly and stick with you until the problem is solved.

Affordable, easy to use, professional look. The customer service and technical support teams responded very quickly after submitting a couple of tickets and were very helpful in assisting with the issue I was having.

BootayBag

2021-06-23

United States

We had a few issues to work out in the beginning but customer support has been amazing throughout the process. We have to give a 5 star shout out to Tyler at Recharge, he has been so helpful and we wouldn't be where we are today without him!

Appli très intuitive, équipe très réactive. Le service support répond en général dans la journée, vraiment top!

I had an issue with the subscription widget as my website was a little unique... the tech support consistently emailed me until the issue was figured out and resolved. They were also very kind and patient. Very nice people to work with.

Good app, easy and straightforward to use. Not many customizations available for the look and feel on the site however.

beam

2021-06-22

United States

With a growing subscription business, Recharge has been extremely helpful and valuable to our company. There are comprehensive analytics that Recharge compiles for us as well that help us with forecasting and with our retention efforts. Our rep Tyler is very knowledgable and willing to help at the drop of a hat.

Great platform for subscriptions. Plenty of integrations as well. They helped us migrate all of our subscriptions over so that we could manage them in one place and better understand our data. Their analytics gives great insight to what's going in with your subscription business. We're overall happy with the app.

It's working great! Doing exactly what we need and growing our recurring sales. love how it integrates with our transactions

Best-in-class recurring payment (subscription) integration on the market. ReCharge has everything you need wether you are just starting out or have an already established business. Exceptional customer service who always go above and beyond. Extensible platform with an amazing api allows for customization and scale as your business grows. I couldn't recommend ReCharge enough!