Reviews for Recharge Subscriptions

Customer Service was amazing. I had an issue setting up the recharge add-on but a quick chat with their support team fixed it. Within 5 minutes I had it up and running my products were available as a subscription.

Recharge support is fantastic!!!! They were able to help me resolve my issue quickly and satisfactorily.

This app is helpful for me to grow my business (though it does have some bugs occasionally) Support staff is attentive and helpful when I emailed them. Thumbs up!

Customer Service is very responsive and helpful! I had some quick questions on install and they got back to me within 15 minutes.

Alicia and Matt from Recharge were super helpful in getting me set up with payment and checkout for my Shop. Thank you so much!

ReCharge has some real positives, however it does have some drawbacks. It is not particularly user friendly in the first instance. After working with ReCharge for a while it is now excellent, but it takes a moment to work out the most effective way to use it.

Easy as - amazing customer support too! Takes no time to set up and integrates perfectly with shopify!

i needed to know who was purchasing what product within my various subscriptions for work. recharge was able to add in a tool so i could get access to this information. super helpful and quick response time too!

This is a great app, the customer portal was recently updated too and it's awesome. Great customer service. Responses are fast and efficient!

The customer service was amazing! They answered all 4 of my questions individually and understood what I was saying the first time!

John addressed my issue immediately and correctly putting me back on track saving me time. Appreciated the prompt and quality support.

If you want to provide a subscription in your shop, this is the best app for subscriptions on Shopify. And good customer service, too!

Although new to the program and have yet to get subscribers, the customer service has been excellent! Jaxon was very quick to respond to my question and provide the answers and help I needed to make things work more smoothly with my inventory management software. Thanks again, you guys are great!

Works great for what we use it for. For the one instance where we had an issue that we could not resolve there support team were happy to help.

Eduardo Mallmann from the customer support team was an absolute life saver! He fixed a bug that 2 teams of web developers could not! I offered to buy him a case of beer and he said he'd prefer a 5 star review for Recharge! They're an amazing team!

The Recharge APP works well - it is seamless and integrates nicely with Shopify. The support team are amazing and in particular Dalia F who was prompt and solved a customer billing issue quickly and promptly and professionally.

Renata was great - she helped us with our issues we were having with our pixel to allow our data to sort properly which wasn't their fault at all. Thanks!

Obviously the best subscription app on the app store! Even customer support is killer and technical as nails! Dalia helped me set up custom settings on the backend to support my shipping needs for recurring payments in just minutes! Thanks all!!

Seriously a great app, with a great team behind it providing an outstanding service. Highly recommended. We have been using this for over a year now, so this is a review built working with these guys on a number of occasions. Thank you!

Consistently improving the app, and since we've upgraded to have live chat as an option, customer service has been much quicker. Recently chatted with Dalia which was a great experience.

My experience with the Customer Success team, Brandon P, was excellent in helping solve our migration questions. Fast support and clear next steps. Thank you ReCharge!

Hi! I had a great expereince with ReCharge Support team. Tigist assisted me with ReCharge, as my computer was blocking it for some reason. She was very kind and helpful. 10/10!

If I could give it 0 stars I would. Where to start. A - If you plan to use this with shopify checkout - find something else. It simply does not work, causes major bugs and here is the best part. THE SUPPORT IS NON-EXISTANT. Save yourself time, money and headaches and go with a company that's built something that works with Shopify!

I used this app for my monthly subscription boxes and recently decided to change my theme. I had some difficulty integrating this app but the Recharge team was so helpful! They fixed my issue immediately.

Meow Meow Tweet

2021-07-14

United States

Tigist was so prompt and helpful today with my support request. She was able to quickly solve my issue - thank you!