Reviews for Recharge Subscriptions

Excellent customer service. I got a one day, lightning fast response, that solved my problem and got my store back up. Shout's out to Gabriel C in customer support

I received great and friendly customer support from Meredith. I really appreciated her quick response to my issue. She was very patient as we worked together on answering my problem. Thank you!

This app is great for my subscription business and I have been using it for a number of years, but what I really love about it is the helpfulness of the support team, they respond quickly and help me fix any issues I have and also give me links to tutorials to read so I can make even better use of the app. They are also regularly updating the app to make an even better customer experience for both myself as a business and also my customers.

The support member answered my question and implemented the solution. He even went beyond what I was anticipating. I only needed to communicate one time to get a resolution.

Great application and support for managing subscription product. They answer quick an in a resolutive way. Recommend them 200%

Customer support is amazing! Thank you so much for all of the help and support and for your fast response!

Customer service has been super attentive and helpful, they communicated almost in real time to help us through a complex subscription plan setup. Highly recommended.

Amazing app with unlimited possibilities, customer support is unparalleled and I couldn't ask for more. Thanks again

The customer service received from Vuk was excellent, a quick turnaround and plenty of guidance provided to help with next steps.

Jon B, thank you very much for providing excellent customer service!!! Jon B. is very professional and dedicated to providing excellent customer service. Thank you very very much Jon B.

Fácil de usar y agregar nuevos productos, además de realizar cambios y diferentes tipos de suscripciones. Si tiene algún problema es fácil de contactar a alguien que te ayude y responden rápidamente si se necesita soporte.

I have received help from various team members, and the support has been amazing. I am not very tech literate, and the assistance they gave me made it straight forward and simple to get a subscription service setup for my shopify website. Thank you to the team, and i look forward to using the service for a long time with my business.

I had a question about pausing payments, as we're launching our subscriptions prior to actually fulfilling them. Gabriel on the customer service team was incredibly helpful in giving me work around options.

We use Recharge for our e-commerce website. It is pretty smooth, and customers usually figure out how to make changes to their membership on their own. It is very good for subscriptions on your store. Clay helped me with an issue I had because some code was keeping my add to cart button from showing. He was really pleasant, fast and fixed my problem. I would give him 5 stars if I could.

Bryan Nguyen was extremely helpful with navigating through this app. He was able to solve my issues and explain to me in detail what was happening and how to solve it. Thank you again!

Good UX, quick and excellent customer service. The app works perfectly for subscription based business.

Generally the app is a reliable solution for subscriptions via Shopify. When I hit trouble, the support team is very helpful. Patrick especially has been communicative, personal and proactive in his service.

Bekah with customer support was great! They took the time to provide a clear response and they even went out of their way to make a nice little video to show me how to access our exports! 10/10 great job! Recharge is a great app!

Just starting using the app - so easy to install, great support from the Recharge team, especially for a non coder!

Super app. I highly recommend it. Super customer support also, highly responsive! 5 out of 5 hands down.

Migrating an existing subscription base is hard and things don't always go right. What I love about Recharge so far though is their brilliant customer services. They reply quickly and in detail to help you solve anything and I'm excited to keep going with them in future.

It's also easy to use, with no over-set settings,Snežana A. helped me solve the problem quickly, thank you,

Frag Out Flavor

2021-11-04

United States

Great customer service. Means the world in this day and age. It's a little pricy but we have been getting good traction with repeat customers. We'll definitely continue to expand upon it.

Blind Barber

2021-11-03

United States

Very happy with the support we received from the Recharge team. Quick to respond, solution oriented and kind.

We're huge fans of Recharge & their support team! The platform works great. Their support team has helped bail us out of some really complex mixups in the past. Dalia & Jon's responses were always on time and extremely thorough. We really couldn't ask for more in a business partner! They clearly care about their CX and it shows :].