Reviews for Recharge Subscriptions

Received good support with an issue after custom theme install which solved my problem very quickly. Only reason I'm giving 4 stars is because a little bit of code was left on a theme file which I had to clean up. Other than that a very positive experience.

Fast and friendly service! Solved the problem easily and reduced the stress around the issue! Very happy with the result.

We've received many request from our customers to build an integration with this app and heard great feedback.

Recharge was able to get back to me regarding my inquiry in less than 24 hours and explained to me the issues so we don't meet them again. Great customer service.

This app has really helped us provide a great subscription service for our customers and would highly recommend it. Great service!

Customer service is great. They have a fast response time and they gave me the info I needed. Thanks Hector!

We use the Recharge app all the time and it is very convenient to use. It has all the information I need to assist customers.

Pretty solid app. We've definitely found it helpful and more user friendly than Bold's recurring billing app. We've been using Recharge for about 18 months and I've witnessed app enhancements and improvements that resolved some pain points we had in the beginning. Their support is also much better than when we first started: faster responses to initial outreach, faster resolution times, more skilled team troubleshooting. They've been doing great the past couple of months. I recently corresponded with Meredith to resolve some issues and to assist with some bulk data updates. She was fast, professional, courteous and just did what was needed quickly and accurately. Keep it up, team! There are some annoying little glitchy things that I wish didn't happen. For example, one-time products added to a subscription order frequently get permanently added to the subscription. But when the next charge tries to process, it can't because the one-time product triggers the out of stock flow and blocks the order from processing. It's also very common that when we create a new page for a one-time product, the page will display the "subscribe & save" button even though it's not even in Recharge's system. The only way we've found to work with it is to add and remove the product from Recharge's product list. Solvable but weird and a bit of a hassle. Overall, I think this is one of the best apps available for managing subscriptions. It's mostly solid with some little quirks and their support has improved greatly.

The app is not the most intuitive and a bit tricky to set up... BUT it definitely works, and it works great. Thanks especially to the excellent customer service team.

So far so good with Recharge. Customer service is great. They respond to support tickets quickly and are always helpful.

Such an easy app to use, and the support is awesome! AJ was soooo helpful and fast. I'm super excited to start using this app to help me scale my subscription box company (LaLa Horse). 2021-11-13 Update... Today Tigist helped me with a few questions I had and the service was so fast and helpful. I just can't say enough great things about this app and this team!

Great service as always and they are super speedy to action requests. Thanks team! I am always requesting bulk updates and they work super quickly and are great at managing expectations

I love how this app is so straightforward and easy to use. Also, the customer service is so prompt to answer! :D

Fantastic app that works exactly as it should. Customer support is always there to help with any issues. Very pleased and happy with the service.

I received great and friendly customer support from Meredith. I really appreciated her quick response to my issue. She was very patient as we worked together on answering my problem. Thank you!

Excellent customer service. I got a one day, lightning fast response, that solved my problem and got my store back up. Shout's out to Gabriel C in customer support

This app is great for my subscription business and I have been using it for a number of years, but what I really love about it is the helpfulness of the support team, they respond quickly and help me fix any issues I have and also give me links to tutorials to read so I can make even better use of the app. They are also regularly updating the app to make an even better customer experience for both myself as a business and also my customers.

Great application and support for managing subscription product. They answer quick an in a resolutive way. Recommend them 200%

The support member answered my question and implemented the solution. He even went beyond what I was anticipating. I only needed to communicate one time to get a resolution.

Amazing app with unlimited possibilities, customer support is unparalleled and I couldn't ask for more. Thanks again

The customer service received from Vuk was excellent, a quick turnaround and plenty of guidance provided to help with next steps.

Customer service has been super attentive and helpful, they communicated almost in real time to help us through a complex subscription plan setup. Highly recommended.

Customer support is amazing! Thank you so much for all of the help and support and for your fast response!

Jon B, thank you very much for providing excellent customer service!!! Jon B. is very professional and dedicated to providing excellent customer service. Thank you very very much Jon B.

Fácil de usar y agregar nuevos productos, además de realizar cambios y diferentes tipos de suscripciones. Si tiene algún problema es fácil de contactar a alguien que te ayude y responden rápidamente si se necesita soporte.