Reviews for Recharge Subscriptions

The support team is very helpful in demonstrating how to navigate the app. Joey helped to resolve two concerns I had and was very quick to respond.

I worked with Erika G at Recharge support and she was tremendous. I had multiple issues that she addressed for me in a very timely fashion. Troy Kids Dinosaur of the Month Club

Customer Support is superb. They are really helpful with any of our requests. We have been using their service for a long time now

I use Recharge to offer my monthly sewing tutorials as a subscription. I am not at all 'techie' but I found this really easy to install and the support whenever I have had a question has been very good - very quick and helpful.

Great customer service and very easy to use for different types of subscriptions. We sell mainly coffee beans online and its been a perfect fit

Set up was easy, it was a good experience overall with support! I am not sure if it was the quick way we turned the product around but our support/launch call did not come till after product had already gone live. Overall though great experience.

Our Growth Account Manager, Grey, really took the time to dive in and provide us with useful ways to improve our subscription experience and retention rate. Very happy to have such a helpful partner!

Sean G. was super helpful and fast to provide an answer to the request I submitted. Even if he went to investigate a solution, he made me feel like I could wait a lifetime with his humor and kind messages. So, thank you for making my support experience pleasant.

What we love most about Recharge besides the exceptional functionality is the experienced, responsive and helpful team in migrations and development. They have been a joy to work!

Great app, easy to use and works smootlhy. We're growing with a lot of new subscribers through Recharge, really happy to use it!

310 Nutrition

2022-01-31

United States

This isn't my first time working with Recharge and it won't be my last. Recharge found the sweet spot of people + process. The team is incredible and beyond supportive. S/O to Ben M, Jaden W, & the wonderful Christian!!!! (Christian is truly the support rep of my dreams, so helpful! Everyone really cares about the tool and pushing towards improvements/reviews. I could not recommend more!

Gordon at ReCharge has been very helpful and timely in assisting with questions and any issues we experienced during our subscriber migration and after. We really appreciate his consistent help over the past few months!

I love how responsive their Support Team is, especially April. There was never a question she wasn't able to answer very satisfactorily. She helped us fix some issues, as well as provided very helpful advice. ReCharge is a GREAT app that is TRUE to what it says it can do.

quickly helped us push subscription dates for upcoming orders with included a product that is sold out

Thank you for the quick response. and helping solve the issue I was having quickly and professional.

I haven't used the app much yet, but the help crew has been super helpful so far as I am trying to set everything up.

I moved themes and lost the subscription option on my site, contacted the company and it was done within a day. Sheana was high professional . Highly recommend. Thanks

Addictive Apothecary

2022-01-27

United States

I absolutely love this and the superior support that I receive. I’ve had Recharge for about 3 years now. My business has increase tremendously by having this service as an offering. I recently updated my theme and I am not tech savvy at all. I submitted a request because I couldn’t figure out how to add my widget. Bryan jumped right in an took care of everything. Their response time is instantaneously in my opinion. If you’re looking to grow your business this is a wonderful resource especially for the customers that order on a regular. An they forget to reorder. This will take care of everything for them. An if you want AMAZING Customer Support Recharge is the best option.

Thank you to Erica for a super quick response and support for resolving a technical customer account issue.

Nevena at Recharge was super helpful for my latest bulk edit request. I was told it could take up to 5 business days and it took 1 day, so really rapid work as well. Thanks again to Nevena & Recharge team.

Sarah at Recharge was super helpful and really quick to assist with any queries I had. She installed the app onto a draft theme for a client to ensure that the current site wouldn't be affected. She was very responsive and helpful and I was able to get any questions answered promptly. Thanks a mil guys!

Support is amazing and does a great job with their prompt responses and directing where to go in the app!

Brilliant customer support. Fantastic app. A must for every shopify merchant who wants to offer subscription. Our customers love the "manage my subscription" page. we do too.

Jovana was super helpful in fixing a subscription issue! Great customer service and prompt replies.

So far so good. Customer support (Matt) has been very helpful so far with the onboarding process and has answered all questions. Looking forward to getting our subscriptions live.