Reviews for Recharge Subscriptions

Highly recommend this app! The support staff are very helpful and prompt with their responses. They are the best!

Great customer Service from Gabriel. Gave straightforward, easy to read, clear instructions to the issue I was having. Little to no back and forth with a quick response time.

It's a good tool and Adam from the support team was super helpful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

A really good app helps me to build subscriptions, I tried many other apps and finally chose this one, the support team helped me a lot too.

Great app. Incredible amount of customization options. Everything is convenient and very clear. The support team is always in touch and very active. I recommend. If you need a similar tool - this is a good choice.

Always have a great experience with their CS answering my questions quickly and thoroughly. They always follow up and ensure I am satisfied with their support. Could not recommend more!

this app has great customer service and customizability. their team went above and beyond to assist us in changing our UX

Gordon has been instrumental in helping us optimize our Recharge integration. Specifically, improving the customer experience with the goal of happier customers! Thank you.

American Farm Company

2022-07-14

United States

Big help in sales and analytics. Customer support is actually helpful too! Looking forward to moving forward w/ them for a while!

I am so happy we found Recharge Subscriptions App. It's so user friendly, not only for me as the business owner, but more importantly for our customers. The subscription process is seamless and its really easy for customers to edit and change up their monthly subscriptions. Highly recommend!!

Customer service is great! Specific shout out to Rachel D. who took signficant time to patiently and efficiently answer several questions that I had. Not just extremely helpful and nice to speak to, but most importantly every question got resolved! Thanks Rachel

Really helpful support from the team - and some nice online documentation and FAQs where I could find answers myself.

I used this app to ask about a payment question, Jenalyn was a huge help as she walked me thru every step and we reconciled my problem, a huge shout out to her. Thank you.

Great app, works seamlessly. Customer Service was quick and very helpful to resolve any issues we've had

Earth Fed Muscle

2022-07-05

United States

Usually can’t stand dealing with customer support teams on Shopify apps, but Recharge is the exception. Anytime I need to reach out about something, they reply quickly and with a helpful answer specific to my issue.

great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Recharge is great! And the support team is also wonderfully responsive, shout out to Erica! The only thing that could make it better is if all the apps and Shopify could all communicate well, we had to make a few tweaks/workarounds to get local delivery working with subscriptions. Overall, really great product.

I received clear helpful and prompt assistance from Gordon from the Recharge team. I was really impressed and grateful. Finding this tool really useful overall, and love the functionality of the portal.

Eduardo M. solved our integration issue quickly. His attention to detail and quick response was the best experience we've had with ReCharge support in over 3 years. Hope we get more service like he provides.

Customer support is great! I've heard directly from customers that they love the convenience and flexibility of subscriptions.

Juan C was extremely helpful with my support request, he went above and beyond to assist me and kept me informed of his progress.

Recharge is not only a great tool for my Shopify store, but the support staff goes above and beyond to help. I have needed assistance on multiple occasions and they always have someone knowledgeable and friendly to help day or night.

Matt was a great help to us! Very efficient, professional, and kind. Happy to have him apart of your team! Thank you again!

They always proivde great customer service! Speedy and easy to understand. Thank you for your help .

I often hesitate to contact any helpdesk support as I fear I won't receive a quick response, and keep trying to troubleshoot myself to find a solution, but Hector and his team were super quick to respond and fix a number of issues I had with the subscription service, which is reassuring when the app is there to dealing with my customers and their payments. Thanks team!