Reviews for Recharge Subscriptions

This app has helped our business so much, it allows our customers to automate ordering their products on a schedule that works best for them. And the customer service team is amazing!

Excellent customer service. Very helpful team and quick responses.

Advisors are always a help and it's greatly appreciated. Brian N. helped to clarify an issue and addressed it expeditiously. Thanks!

Customer support is very responsive. and any issues or questions I have are answered promptly

Thomas is the MAN he really helped me out fast. Like freaky fast, faster than Jimmy Johns.

I had several questions about rescheduling orders and integration of a new Shopify theme with the Recharge App. Jaden W. took the time to walk me through everything I needed to know without rushing through the process. Lots of info to process but an excellent support experience.

Recharge is GREAT! its the perfect option for any business with a subscription option. Fully customizable and lots of options. Customer service is super helpful as well!

Pros: - Responsive customer support (thanks Thomas) - Easy to migrate off Recharge, which you will need to do when you realise you have made the wrong choice Cons: - Expensive - Poor documentation - Clunky, slow and ugly UI for front end and backend users Use something else, there are apps out there that are as good but don't cost the world.

Nevena, Marc and Nikola T went above and beyond to help - we are very grateful - thank you for your great service!

Great service! Very attentive and was able to resolve my issues quickly!

Thank you so much for the five star review! - Ty Bailey | VP of Services

It is a great app with many integrations, which are the most critical part of subscription solutions. Excellent customer support, always trying to help and find a solution.

Excellent, easy to use, and impactful. We have seen an upturn in recurring income since we came onboard. Account management is second to none and provides actionable steps on our regular calls.

Overall ReCharge is a very good app that provides the ability to offer subscriptions to our customers. The support team has also been very responsive and helpful in addressing any issues we have run into. I do think that having some added customization/flexibility in the way bundles are set up and function as well as within the interface would be very beneficial and take the app to another level. Some things are a bit limited and have required workarounds.

Quick customer support, robust app. Recommended!

Nice App

Top tier app for managing simple and complex subscriptions. Our team was able to integrate Recharge very quickly and it handles a number of complex edge cases. Their support responds within 12 hours as well!

Thank you for the five star review! - Ty Bailey | VP of Services

quick service when i faced a problem outside of my technical abilities

Vinse Ridenour was very helpful getting us up and running, excellent customer service and very knowledgeable. Recharge has great functionality and is well integrated with Shopify.

I've been using Recharge Subscriptions for over a year now, and I've been very happy with the service. It's easy to use, and it's helped me to increase my recurring revenue. I would definitely recommend it to other businesses.

Batey Girls

2023-11-02

United States

I have been a customer of Recharge since 2018 and since the recent changes we have lost over 30 subscription members and no new memberships can be created due to an issue with the new updates they recently did. they advised me to change my theme which i did and still nothing. this has been such a headache and waiting days for someone to respond. customer service is 0.

I can not say enough positive things about the migration experience from Woo Commerce to Recharge. Recharge's team (specifically Iopa) was knowledgable, communicative, and went the extra mile around every corner. They were prompt with their response times and always address issues immediately. We can not thank them enough!

great customer service! highly recommended

Maniology

2023-10-31

United States

We appreciate the five star review! - Ty Bailey | VP of Services