Reviews for Recharge Subscriptions

App has a ton of issues with almost zero support or "above and beyond" support (only support is "we cant help but here is a list of developers you can pay OR the immediate defensive response of "this isnt our fault") Unilateral changes made that we, as a client, are then forced to edit code to comply or pay developers to keep up. The backend dashboard has been updated looks wise but still lacks a handful of common sense, small edits to make life easier for our support team in account management. EDIT: The only truly positive experience we've had is with Nick from eshopgenius. His development work is valued and extremely beneficial.

We appreciate your review. - Ty Bailey | VP of Services

The app has definite limitations, but customer service is prompt and very helpful.

Really really appreciate immediate and detailed feedback from Vuk! It helped me a lot!

Solid for needs. Good support.

Thank you for the five star review! - Ty Bailey | VP of Services

Solved everything great and quickly!

Not recommended. This app lacks a lot of standard features. It's expensive and difficult to use.

Customer support has been great and answered any questions I've had very promptly.

We have been users of ReCharge for a while, but just switched to use Bundles for our subscription and it simplifies everything. Our customers can now select what they want to receive every month based off what we have in stock, which is a real game changer. Irving from the Customer Service team was instrumental in making sure we had everything we needed and that the migration was a success.

I've had a great experience and the IT help is really actually helpful and I've always gotten quick responses, which I really appreciate. They helped with migrating from my previous platform and have been there with inquiries as my store has grown and I've updated my website etc.

The support agent was excellent!

Thank you for leaving a five star review! - Ty Bailey | VP of Services

Super helpful and fast customer service!

great customer service! very prompt and helpful!

Farm Field Table

2024-01-17

United States

Great customer service, always helpful and thorough!

Thank you for the five star review! - Ty Bailey | VP of Services

Recharges comes highly recommended and the CS is great

We enjoy using this platform for our subscription orders. They also have a great Customer Support Team!

Great customer service. Quick and easy.

Immediate answer, Thanks Roberto

I would recommend it. Great customer service and easy to use! Although, my clients tend to have a tough time canceling subscriptions that they ordered by accident.

Recharge is a game-changer! Effortless subscription management, seamless integration, and customer-friendly billing options. It's the go-to app for hassle-free recurring payments. It's more than subscription management, this app has so many amazing tools to boost customer loyalty. Highly recommend.

Was great service!

Vinse was amazing in helping me set up Recharge. He ensured my integration was smooth and easy. I am excited to roll out subscriptions, and I look forward to reverting back in a few months after use.