Reviews for Recharge Subscriptions

Thank you for the five star review! - Ty Bailey | VP of Services

Awesome app and great customer service. Flexible subscription options with a lot of customizable options. Highly recommended.

Thank you for helping Jaden! You were able to resolve our issue quickly and kept me updated each step of the way.

Réponse très rapide et efficace. Merci Nikola !

Pierre L. helped so much, thank you!

Just migrated over from another platform and the team were terrific. Meredith made the process very clear and simple. Excited to make use of these new features now I'm live!

Switched over from Pay Whirl and never looked back. The process of moving our subscribers over to Recharge was quick and easy. Recharge offers way more features (like pausing) and makes it easier for our team to adjust subscriptions on the backend. The new analytics on the homepage is also great!

Nick from e-shop genius was incredible in tweaking the subscription widget when we moved over to Recharge, really efficient and it looks 100x better.

Super excited to be working with Recharge and have so many options and ease of access for both ourselves and customers with subscriptions! Our launch engineer-Jairus was extremely helpful and ensured we were well informed every step of the way and that we remained on our tight deadline! Thank you Jairus for all your help and support!

Thanks for helping me out today Irving!

Thank you so much for taking the time to leave us a review! - Ty Bailey | VP of Services

Thank you so much for taking the time to leave us a review! - Ty Bailey | VP of Services

I was able to use the support and resolve a difficulty with our footer. I was given a couple of different solutions. Both of the solutions worked. One of the solutions specifically took care of my issue as well as kept the functionality the way that I had hoped. I have also had an issue about our cart button that was very quickly and professionally resolved.

Quick and efficient and took care of my request with ease! Perfect service today!

Great support, all their contacts are helpful and efficient

Thank you for taking the time to leave us a review. I'm glad to hear you've had a positive experience with our app. - Ty Bailey | VP of Services

It is just so good to work with a company that will respond to your email enquiries in such a timely manner. What is even better they act on your enquiry and implement the change request within 24hours. We have only just started our partnership with Recharge and even at this early stage, we know this was the right decision for our company. Thank you Recharge Team, you are fabulous.

Service was great, very fast and provided exactly the information I needed

Very good customer service and documentation in general. I had a request to change store owner and it was handled quickly.

Joylux

2023-10-10

United States

We migrated from a different subscription platform, and the Recharge team made things so easy for us! Their service and support are terrific, and the app itself is very user friendly.

Thank you for taking the time to leave us a review! We appreciate it. - Ty Bailey | VP of Services

Recharge has been incredible. Matt from support probably is the BEST support person I have EVER dealt with. He was patience, informative and a real problem solver. He was responsive and took ownership for the issue I was having even when they were not directly related to Recharge. Matt is incredible and a real asset to the team. Denise M.

If zero stars were an option, that's what I'd choose. Recharge got in touch with us about integrating the new checkout, a process I was interested in. Despite my repeated inquiries about implementing it on a preview theme, they went ahead and did it on our live theme. As a result, our checkout has been dysfunctional since 5am EST. It's clear they didn't conduct proper testing and didn't inform me until they were already converting it at 5am on a Monday. Needless to say, this experience has left me extremely dissatisfied.

Extremely helpful support from Adam and team as we worked through a subscription migration.

Puracy

2023-10-05

United States

Thank you so much for the five star review! - Ty Bailey | VP of Services