Joée Paris
2022-01-19
France
J'apprécie la réactivité et l'efficacité du support, notamment de la personne qui m'a aidée sur le chat, Benielle :)
120 Ventures Inc
2022-01-18
Canada
Sherwin was very helpful and respectful. He understood my two questions and made it very easy to fix and understand and help to understand. Thank you Sherwin for your help.
Miyool
2022-01-18
United States
I couldn't figure out how to connect and fix something but i got a super easy and fast answer from Ronnie. Really quick respond time and very easy to follow his guide to fix the issue!!!!
Living Sky Farms
2022-01-18
Canada
Just started with it. Looks like it will solve our process challenge and the help was good on Chat. Had a guy named Vincent who went through some areas I struggled with and helped me fix them and helped my understand them.
V I O L E T & B R O O K S
2022-01-18
United States
Excellent customer support! I was having a couple of minor issues in the integration to QBO. Rafael quickly understood the issues and worked to resolve them quickly.
SPICY WEAR
2022-01-18
United States
For an app like this it is important to have good customer service and they do a great job. Benielle really helped me out
100%CONFORT
2022-01-18
Algeria
the support was so helpful and patient and let me take my time thank you David i like the integration it easy to setup
ViveCBD
2022-01-14
United States
UPDATE 1/14 - David was very helpful this morning with our shipping issue. Support for the app is always fast and thorough. Thanks again! Sherwin was helpful as usual when I need questions answered. I've been on with support multiple times and each time they are courteous and quick.
BM-Aventura
2022-01-14
United States
Sherwin was incredibly fast and helpful in fixing an issue we had with synching our orders. He fixed the issue in less than 15 minutes and got us back up and running. Great and rapid service!
Heather Knight Clothing and Gifts
2022-01-14
Canada
Sherwin is the bomb! He sorted me out faster that I could Google the problem in a different tab. The bloke deserves a pay raise.
2022-01-14
United States
easy to configure - the best shopify-QBO integrator out there. Support is excellent. Benielle helped solve a minor issue.
Latina Palace
2022-01-13
United States
I was having trouble at first doing the integrations but Vincent was able to transfer both my shopify and Etsy orders. Great customer service
Lumber Revolution
2022-01-13
United States
Vincent was so helpful. I struggled a lot to get the account to connect and he had many strategies to help!
A Strings
2022-01-13
United Kingdom
This app has synchronised my Shopify sales with Quickbooks online. Sherwin was a great support in helping me understand a rectifying my initial errors in the setup process.
opmedusa
2022-01-13
Canada
I had issues syncing my shopify and QBO, Sherwin helped with step by step instructions on how to resolve the issue and also gave me great insight on other things I can do with these two programs working together.
Normandy Knives
2022-01-12
United States
Vincent at support was very patient and helpful! He was able to ask good questions and understand my needs while providing clear instruction with screenshots.
HEYMAEVE
2022-01-12
United States
Rominick was a huge help backdating my refunds! Great customer support and the app works great! Highly recommended!
LES ENTREPRISES BCC
2022-01-12
Canada
Thanks for the help Rafael ! It was simple and easy to communicate with you ! A direct answer to a small question I had about start-up. Thanks again!
EU60MART
2022-01-11
France
Sherwin is very good customer service!!! I think it helps ,very good.I think it helps ,very good.I think it helps ,very good.I think it helps ,very good.I think it helps ,very good.I think it helps ,very good
Trimble Farm's Cattle Company
2022-01-11
Canada
Customer service is so helpful. Rominick stuck with me through all of my questions and confusion until everything was set up the way i asked. 100% would reccomend
Daysie
2022-01-11
United States
I was having an issue with an error code on syncing and Rominick was able to solve my issue quickly. Another error came up in the process and Rominick was able to solve that as well!
Bibs And Boots Fabric
2022-01-11
Canada
Sherwin helped me this morning to correct all my workflows so that everything is running smoothly. He was polite, quick and very helpful.
Marché Commun
2022-01-11
France
Thanks to Clarisse who was very helpful and assisted me in no time. I found the solution I needed to synchronize all my old orders.
Silver Fox Vinyl
2022-01-11
Canada
Best QB integration available! Support is also excellent, responsive and helpful! I asked a TON of questions, and Dean was patient and answered all my questions thoroughly. My one complaint is that orders sync over at full price with discounts applied to a separate account in QB. I would love to have it sync at the discounted price (for each product) so that I can monitor gross margin by product in QB (showing the net price that the product sells for).
Grillslingers
2022-01-11
United States
I was helped by a gentlemen named Paul. He walked me step by step connecting shopify to QBO. The process was foreign to me and he patiently explained things and provided step by step instructions towards accomplishing the goal. I am so grateful for his help, someone give this man a raise! Thanks again Paul!