Curvyswimwear
2018-05-02
Australia
The support from Johnny at One Saas has been nothing short of amazing. Very quick to reply to my numerous questions while getting 3 Shopify sites all hooked up to one accounting system. Nothing was too much trouble. Everything was explained clearly so that we knew what we could and could not do and why. First class support. The app is working well for us too, syncing all our inventory across all sites every hour to avoid the embarrassing 'sorry we've already sold it elsewhere'.
Vitality And Wellness
2018-03-08
Australia
Works perfectly, OneSaas support are helpful. Only limitation that we found annoying was you can't set up a workflow where OneSaas tries to push an order from Shopify to your accounting system (Saasu in our case) as a Tax Invoice first, then if stock is not available (negative value) then it will push it through as a Sale Order. You can only choose either to sync all orders as Tax Invoices or Sale Orders. Then you either have to go into our accounting software and manually change all the orders into Tax Invoices or wait for pre-ordered stock to arrive before OneSaas will push the orders into Saasu as Tax Invoices. Would give 5/5 if this became a feature.
Plyco Online
2018-03-01
Australia
Fantastic product and exceptional service. Onesaas Support is always fast and helpful to assist with any technical questions. The middleware has completely automated our inventory management and accounting syncing :)
Thankyou Life Changing Goods
2018-01-16
Australia
Great support :) Adela was very helpful, responsive and patient.
Dishmaster Wholesale
2017-12-28
United States
Just added a 2nd connection. Support chat is super and Adela was very helpful in making it happen.
Real Food Sales
2017-08-30
United States
Great tool, great support! I tried another Shopify-Salesforce connector but it didn't give me the line item detail that I needed. OneSaas was a breeze to install and sync'ed all my client info, products and orders automatically. And it created a separate record for each product ordered, attached to the Opportunity - exactly what I needed. And for the questions that I had, Adela had all the answers (via chat) in a very timely manner. You just don't see great customer support these days, but OneSaas has done it right! UPDATE: I have uncovered a rather critical problem with the OneSaas Salesforce-Shopify connector which has caused me to reduce my rating to 4 stars. While the Shopify connector pulls all relevant data from Shopify, the contact info does not pass through to Salesforce. The contact name is embedded in the opportunity name and the phone number is stored in the Account.Phone field, but no contact record is created, and the email is not passed to SF.
Mercury Wheels
2017-06-12
United States
Amazing customer service! We're in the process of connecting / installing now and have had immediate customer service response from Adela. She's extremely helpful and efficient.
Wine Stash
2017-05-07
Australia
Awesome App. Syncs everything automatically. Customer Support is amazing. Saves us so much time every day with Accounting, Logistics and Fulfilment. Can highly recommend.
Boody Australia
2017-05-02
Australia
Thrilled with OneSaas. First started with their Shopify > Xero Export.... beautiful. Now testing their Xero > Salesforce integration and so far so good. Customer service is exceptional. Johnny, Laszlo and the team have been great with onboarding and ongoing support.
Winecentral
2017-04-10
New Zealand
Josh fixed some issues and then all the orders came through. Excellent service
Macgearau
2017-04-07
Australia
Overall good and quick support with friendly team
Sergio Tacchini
2017-04-05
Australia
When ever we have a problem we have been able to get it fixed very fast by contacting the onesaas staff they are all very friendly and always get back to us in a timely manner
My Comfy Pjs
2016-12-20
Australia
I am so thankful that I have OneSaas integrating my Shopify website with Xero and my outsourced warehouse, Coghlan. They have always been able to fix any issues quickly. We put a lot of trust in such services and OneSaas have always been there for My Comfy PJs.
Metal Marvels
2016-12-03
United States
This app erased a LOT of my inventory in Shopify after it's syncing. It's now caused me to shut down while we do inventory and lose out on sales. I've emailed and have yet to get a response. This is completely unacceptable!
Bunion Sleeve Au
2016-10-07
United Kingdom
Great App. Very simple to use and comes with handy notifications. I use it to integrate my fulfilment. Does what it says on the can!
Charlienoblejuice
2016-08-17
United States
Great app! Simple to use and sync everything up!
2016-08-17
United States
Awesome app to sync up everything that we use!
Noc Noc Wooden Toys
2015-10-29
Australia
The first problem we encountered with our online store and bookkeeping was the double handling of information. As sales increased this double handling became almost impossible. OneSaas has been the best app purchase we have made. Now we have the time to spend on business growth. I would recommend it to everyone.
Nube 9
2015-07-13
United States
This One Works I've tried lots of apps to sync Shopify and QBO. most don't do what they say they will. I was pleased that this app was easy to set up and actually worked. And any time I've had issues their support team figures it out and fixes it ASAP.
2015-07-13
United States
No more integration worries! It's so much easier to let OneSaas work in the background to integrate all the information from Quickbooks and to sync on a regular basis. Saves us a lot of time by not having to do this manually!
The Moustachery
2015-06-26
Australia
OneSaas in one word - awesome. When you run an online business, you need all of your systems to talk so you can focus on your products, shipments and customers. OneSaas has saved me plenty of time and money and is a must for any ecommerce owner.