Reviews for QuickBooks Online Global

Works very well and there have no hiccups. Customer Service is always helpful. I spoke with Sherwin today and was able to resolve my issue within a couple minutes.

Ben in customer service was a great help in resolving my syncing issues! He explained everything well and was able to answer all of my questions.

The app works well enough for what we need. There are some bulk updating features that would be nice to have but not a huge deal. When I have used the chat feature to get some help they have always been very helpful. Vincent worked with me for a long time to fix my mapping and product issues. The app is all setup but it is good to know that if I need help they will have someone there to help me with all of my questions.

I was having syncing issues and couldn't pinpoint where the error was coming from. Dean was able to pinpoint the error and give clear instructions on how to fix. Once we fixed the first error we realized there was a second error and got that fixed as well. Quick and helpful service. I was back up and running in about 15 min

I was having trouble syncing my Sales data to Quickbooks but thanks to Sherwin from customer support i was able to sync my data easily and was guided with the process every step of the way. i think their customer support is brilliant, very quick responses from sherwin and on point. Thank you So much!!

Rom was so helpful this morning. Whenever I have a problem, the customer support is always amazing! Thank you Rom, you made my Monday!!!!!!!!!!

Lori @ QB Connector was a great help on helping me with syncing and payment issues. She was responsive, thorough and patient. Could not have done it without her! Ben @ QB Connector was extremely patient and thorough helping me navigate through the Connector dashboard. Thanks Ben for making my day!

BEN with costumer support was such an amazing help with guiding me along the process of some of the ins and outs of the app. Thanks Ben! Same with the second timei needed help dean was great!

Really helped me isolate orders and import into QBO. Big thanks to my man Rom for help with integration.

I had some troubles syncing my informations, but the rep Dean was SOOO helpful. He's my new bestfriend! Very good app!

The customer support Rep LORI was very helpful in resolving my problem. I can't believe she was very patient and answering all my questions. I can't ask for better service.

Rom answered all my questions and was very helpful. Rom walked me through the steps I needed in order to properly have my shopify and quickbook invoicing connected.

This app helps me so much with my business. It makes life so much easier. Running a business is already as challenging as it is, but this app has been wonderful so far. Ben just helped me with fixing the syncing error just like that. Great product and great service! Love it!

I had trouble getting my Shopify to integrate with my quickbooks. Troy was very helpful in the online support chat. He got things all set up for me.

Dean was so helpful with the set up questions I had. He shared screen shots to assist me through the process. I so appreciate his patience and assistance.

CHAYLE

2022-04-19

Canada

Fantastic customer support! My setup had an error on my part, but through the customer support chat the agent Rom, they quickly and easily guided me to correcting the issue. Great experience!

The app was easy to set up, especially with the available online help. Vincent was very helpful during our chat.

I was struggling a lot setting up the app and Troy was amazingly helpful in getting me set up. This is definitely one of the best customer service experiences I have ever had, highly recommend!

Ronnie is wonderful and answered all of my questions! I definitely recommend using this app and seeking out their customer service!

I had a lot of issues with my initial qb setup and Ronnie was able to take care of it in minutes. I'm very happy with the support received.

Rom from QBO was extremely patient and helpful as I was having issues sync my orders. Despite my broken English he was great and took the time to explain and help me with everything I need. Thank you Rom !

Bing Bang NYC

2022-04-18

United States

TROY was incredibly helpful in getting me set up. These days, I have low expectations of customer service in general, so I was blown away by the time and attention Troy gave me. He patiently walked me through the steps and answered all of my questions. I have a better understanding of both Quickbooks and Shopify after working with him. A big thank you to Troy! UPDATE: I had to reach back with another question and SHERWIN was very helpful and thorough.

Customer support is crazy good! moved over from Xero and cant be happier. Thanks to @Dean for the invaluable assistance.

I have recieved both really good service from support and some not so good, but today I got great support from ROM.

I just used the app for the first time. Had some issues with a duplicate account (this was my own fault) and syncing to my shopify store. Used the chat and was being assisted by Sherwin with in minutes. Very helpful, fixed my issued right away as well as took care of the extra account. He was very east to chat with and easy to understand. Thanks for the great service Sherwin!