Mi Salon Online
2021-01-29
United States
Rafael responded quickly and was very helpful and he was able to resolve our problem. Customer service was awesome!
814 UTV Suspension
2021-01-27
United States
Was having issues with invoices exporting into quick books and Troy quickly fixed the issue we were having. Awesome to deal with!
Pendleton Canada
2021-01-27
Canada
The support from OneSaas is phenomenal. I've dealt with Vince in particular a couple of times when I had questions about how OneSaas and Quickbooks Online interact and Vince has been incredible to deal with every time. Vince is very pleasant, thorough and to the point, while still being attentive. I am very pleased with this application, its integration with QBO, and ongoing company support and would hands down recommend it to others.
Arulaser
2021-01-27
Aruba
I had some syncing issues between QB Online and Shopify. I contact OneSaas via the chat service and Ronnie was able to identify the issue and help me right away. Thank you Ronnie..
TheBlvckMarket
2021-01-25
Canada
I received great service from Marck. He was quick and answered all my questions. Even made a few suggestions to help improve the usage of the app.
Badfish SUP
2021-01-12
United States
I really wanted to Like this App, The customer service response times are great. Our issue is the very limited Sales Tax Syncing capacity. Shopify collects sales tax Based on State County and City. However, Onesass Combines them all into one independent Tax item that must be created in QBO to match. So hundreds of tax items must be built in QBO in order to sync.
Nasopure
2021-01-11
United States
Hazel (customer support lady) made me feel that people in this company really care about the customers. She is great!
Gypsy Trail Boutique
2021-01-07
United States
I am just now starting this app and getting things figured out. Ronnie truly has been such an amazing help and I appreciate him being patient and taking the time to break things down for me.
CiranovaStore.com
2021-01-06
United States
Rafael has been very helpful when setting up the app. Very kind, a lot of patience and willingness. I recommend him. I am very happy with the configurations made
Jan-Supply
2021-01-06
United States
I just started using this app and some of the settings were beyond my knowledge. The customer service rep, Dean, was absolutely fantastic in helping correct my issues.
Soberscove Press
2021-01-05
United States
Great service from Marck. He was incredibly patient and generous with the info he shared, like all reps so far.
Everett & Allie's Gift Shoppe
2021-01-05
United States
Rafael was very helpful. He was quick to respond and knowledgeable as well. He helped me fix some small issues, which were my errors. I am very satisfied with this app so far.
VinJoyce
2020-12-17
United States
Ronnie is very helpful and knowledgeable about the software. Great and fast support from the team. This software is fit to use with Shopify, but still has a lot room to grow to work well with Amazon integration.
Pat's Exotic Beverages
2020-12-15
United States
I found this app to be really useful and great for saving time. Their customer service is outstanding. Worked with Vince a couple times and found him to be very responsive, knowledgeable and patient.
Pluck Tea
2020-12-14
Canada
Hazel was great at navigating through the complexity of three issues today! I think she might be psychic. One ticket opened and two understood/resolved. Great progress. Thank you!!
Fireplace Choice
2020-12-11
United States
Troy in customer service was super helpful in setting this up which I really appreciate. So far the APP and Integration are working great, getting more than I expected, definitely recommend.
Watkins Family Wine
2020-12-08
Australia
Excellent, simple to set up app that just works. I used OneSAAS to interface data from Shopify to Quickbooks Online (QBO). I set up the interface in 10 minutes via the app, and transactions came through accurately. Troy from OneSAAS customer service was also very helpful. Highly Recommend.
MYPETS.LK
2020-12-04
Sri Lanka
Tried this app , ran in to some technical glitches.... Sherwin was extremely helpful and attentive .... Awesome service...
WILD LAMA USA
2020-12-03
United States
Synchronization works and customer service is the best of any app in Shopify. Team was super quick to solve some issues, thanks Ronnie!
The Fine Artist - Tracey Bowes
2020-12-02
United Kingdom
Only just started, but the service is very quick. Instant customer service so far. Thank you Karol and friends.
OTTOGEE
2020-12-01
United States
By far the best thing about this is the customer support. I've probably asked over 100 questions over the past 30 days, and the instant responses on chat and email are what make the difference. Looked at other QBO syncs, literally still waiting for responses and now over 14 days. Shout out to Ronnie this time for his support.
Happy2U
2020-11-25
Malaysia
I have facing some sales order import issue from Shopify to Quickbooks apps. I really appreciate assistance from Rafael who able to solve my issue :)
Stitches Medical
2020-11-20
United States
Paul was a great resource and provided excellent help in assisting us in integrating the QBO app with our shopify store. Best customer service and support! THANKS PAUL!
Idyll Collective
2020-11-16
United States
Troy did a great job helping me sync my store. Excellent and timely support and i would recommend...
GIRL WONDERFUL
2020-11-12
United States
The support is terrific. Paul was patient and knowledgeable and stuck with it all the way to the resolution of my issue.