greenbikeusa
2020-09-11
United States
I have been using this app to transfer my orders and items from Shopify to Quickbooks Online, the app is working great and saves me a lot of time. Customer service is excellent, professional, quick and very helpful. I have been given help from Hazel and Paul, both are great. Thank you
June & Beyond Boutique
2020-09-03
United States
I started my free trial yesterday. I was worried about the implentation being done correctly but everytime I have logged in it has been super quick for a response and help on the resolution. Their support has been amazing and very helpful and I haven't even past my free trial yet. Dean, Marck, and Ronnie have been most helpful and I believe we will be upgrading to the full version soon.
Piruetas Hobbies & Toys
2020-09-01
Panama
The integration is great, very customizable! Any field you can think of is mostly covered. The support team alone deserve all the praise though. Dean, Vince, Ronnie you guys are the best!!! Many a late night of stress have been solved by these chaps. Honestly just get this integration above all others, their support team will always sort you out no matter what! 20/10
Bleckley House Gifts
2020-08-28
United States
Dean was SO helpful. I was heading down a confusing path and he cleared it all up for me! Great customer service. The four star is only because the app doesn't fully communicate with Shopify regarding products.
Simple Company
2020-08-28
Canada
Haze help me to fix my sync error..appreciated her work & behavior...she is very kind and her communication skills are impressive...
DCN Crafts
2020-08-27
United Kingdom
Troy was extremely helpful in configuring the refunds in the app for us. We've always found there support to be professional and speedy.
Valera Green Screens
2020-08-25
United States
This company is amazing! My QBO was all messed up due to another app sending data into my system. Troy and Sherman were amazing. They walked me through the issues. were very patient with me and got my system resynced. QBO is now clean and matches up perfectly with my shopify reports. And I learned a bunch about accounting as well. Would 100% recommend this company!
FRENCH GIRL
2020-08-21
United States
One order wasn't syncing to Quickbooks. I did a chat with Rafael, and he quickly solved the issue. As always, great and fast customer service.
Rosehaven Yarn Shop
2020-08-17
Canada
The support has been great to get Quickbooks Online and Shopify talking. There is always someone to help out and quick with a fix or a suggestion. Thanks Paul!
Jessica Simpson
2020-08-14
United States
Excellent real time customer service (thanks Dean & Raphael!) and it's the most comprehensive app available. The only one I could find with any customization.
Padasukaindofood
2020-08-13
Singapore
I had a difficult time figuring out how to sync my quickbooks to shopify, both for payments and inventory. OneSaaS does just that! It wasn't very easy to navigate around OneSaaS but once I chatted with Clarisse (whom i got a hold of within a minute of clicking the help button) everything went really smooth! She was really helpful and clear in her guidance!
Jimmy Brown Sauce & Marinade
2020-08-09
United States
I was really having some issues getting my inventory to sync properly. I contacted support via email and BOOM here comes Ronnie to the rescue! I am up and running now! I love this app! I highly recommend it!
Rock Salt Prints Ltd
2020-08-04
United Kingdom
I was struggling with what info to sync and what is best for the business... Clarisse was lovely, very helpful and explained everything to me in a very easy to understand manner.
electricbyke
2020-07-30
United States
A complex app made very simple by helpful people like Hazel and Vince who did a great job explaining the difference between the different syncing options, etc.
Nomad Eyewear
2020-07-29
United Kingdom
Rafael was great help, i didn't understand at all and he really helped me set this up, Thanks Rafael
Tranzy Grocery Cart LLP
2020-07-28
India
The Service of OneSAAS team was remarkable. Specially Vince, he helped me a lot. I troubled him a lot but he solved all my issues. Thanks Vince :) Hazel was also helpful to me. Thanks OneSAAS Team.
HealthMasters
2020-07-28
Australia
I like the function of this app. Paul was very helpful in the setup. i am looking forward to using this app.
Valuecupsph
2020-07-24
Philippines
I just installed this app and Dean was very helpful in answering my questions. I have yet to fully check the capabilities of this app but their support has been awesome so far!
Dodo Banana
2020-07-23
United States
Vince was fantastic. I had a lot of syncing issues but Vince was able to clear all of them up. He was patient too. Definately recommend OneSaas
Gemstech
2020-07-18
United States
Only sync 30 days history of orders. Ridiculous limitation which makes using the app mandatory from day one but not when the shop existed for a while.
Rheos
2020-07-12
United States
Wonderful experience. Not only is the app very intelligent the customer service is even better. They're always there to help with fast and knowledgable service to resolve issues on the spot. I've reached out several times and always to friendly service. Most recently, Karol and Ronnie have been a fantastic help. Thank you!
Organico Wellness
2020-07-07
United States
This app works great to help keep everything synced and organized. I had trouble with figuring out why my sales weren't being transferred and Vince was able to quickly figure it out and walked me through it step by step. Thank you Vince!
Wear The Shield
2020-07-06
United States
I use One Saas for all of my eCom sites. All five of them. Their integration is flawless, and their customer support is untouched. 10 Stars isn't enough for them. And a big thank you to Vince and Ronnie for always being so great. Recommended 12/10 times!!
Canna Devices
2020-07-01
United States
This app has the best customer service of any app I have worked with. This has saved an incredible amount of time and even more important it has reduced human errors in transferring invoices. I have worked with many of the customer service reps and they have all been amazing, but the most recent was Karol and wow she made things so easy to understand and helped iron some things out. Without a doubt this app is great for what it does. Take the free trial and work with the customer service to get it set up properly! Rafael is amazing too! I am going to just keep adding everyone I speak with because they are all amazing!
VégÉcolo
2020-07-01
Canada
The customer service is incredible! I will definitely recommend you. I am charmed by the support, the skill level and the flawless accompaniment of your technical team! Thank you so much ! Hazel and Karol were FABULOUS !!!!