Reviews for QuickBooks Online Global

This app saves a lot of time. It also connects to my Etsy account. Troy was very helpful and helped me through the setup. Great customer service. Highly recommended

This app is very good at providing all the services we required and also many other features that other apps could not provide. Even the basic plan allows us to sync and point all the products from Shopify to the correct items in QBO with the help of their customer service live chat. Rafael, Karol and Vince were so patient although I myself felt annoyed at my million questions. From syncing to troubleshooting, i will give them extra 5 more stars for that!

Karol was great at understanding my issue and helping me through the process. We didn't get it 100% resolved - as it has to be escalated within their developer team, but at least we have a plan of action and know exactly what needs to be done. looking forward to the final help

I am using the app to sync my orders/sales receipts from Shopify to Quickbooks Online and all the fees. I contacted OneSaas to help me sync and Karol was super helpful. She made it very nice to work with OneSaas and made me very happy.

I've been using OneSaas for one of our Shopify stores, and wanted to get it set up on the other store. Troy was extremely helpful in setting it up and getting all of our settings correct. I'm very happy with OneSaas, as it saves me an immense amount of time.

App is good. Lacks a couple features that could really make it robust, but for a smaller business or if you're just getting started it's more than enough and will provide you everything you need. Customer service has also been great every time we've needed/reached out to them.

Ronnie in support was very helpful and the app works great! We are very happy with the ability to submit transactions automatically to Quickbooks Online.

Gears For Ears

2020-06-12

Bangladesh

I installed this app with high hopes. I setup the app and tried to sync my shopify and quickbooks inventory according to the instructions given in this app. I spent a day fixing the names in both platforms. But when I finally synced it, I had duplicate of of my inventory in QBO. It is a big mess which I can't even solve. Quickbooks doesn't allow merging of two inventory items, nor can I delete my inventory. I followed their instructions VERY clearly and now am stuck with an irreversible problem. This is very very frustrating.

I had the chance to get Troy to help me out with the setup. He was extremely knowledgable including accounting. I had tried another app before and will definitely not go back. Definitely recommended!

Troy was very knowledgeable, helpful and polite. Great to work with! This guy really knows his stuff!

We just added this app to our Shopify store and so far we are very happy. Rafael helped us solve a minor issue we had with the Sync and now we are up and running.

UPDATE 6/3/2020: This app continues to have outstanding support. Sherwin helped me troubleshoot my issues and was very patient. Really happy with this app and their commitment to ensure it works. Does everything it says it does, and it comes with amazing support. Marck was great at helping me set up the app to make sure everything was integrated properly, and answered my bajillion questions with ease and patience. The best support I've had so far on Shopify's app platform.

App works great. I had a few issues with orders not syncing, but the customer support chat is awesome. Ronnie was incredibly helpful and was able to get everything working in no time.

App is working great, needed a bit of help getting it started, but support was fast to respond and Ronnie was very helpful.

Troy from the support chat was awesome in answering all my questions very quickly and effectively!

Support throughout the trial has been exceptional thus far with Karol and others. I will further update as i continue to evaluate this app. But so far, it is good.

Vince helped me and was so helpful, solved my issue and more! I was frustrated but then the customer support really helped with my issue

Vince was super helpful in helping me troubleshoot some tricky transactions in Shopify. Thanks Vince! This product has made it much easier to keep track of my transactions in QBO and has greatly reduced what I was paying my bookkeeper.

Hazel helped me quickly , precisely and patiently. so far so good with support from this app. im not generally a fan of linkage apps but i do like good support.

Initial setup can be challenging if you are not familiar with Syncing Apps. We reached out to Customer Support and Sherwin did a great job helping us with the initial sync. He worked with us solving all the issues we had. We are now up and syncing. Thanks!!!

New user, the app has been great so far, wouldnt mind a few more features but Hazel from customer service is a superstar

Spent almost 1 hour online chatting with customer support. Excellent customer service, Troy is very patient, and he fixed up all the errors, all good now.

This has been an awesome app so far. Needed help, realized they have 24/7 chat help. Troy fixed me right up. Good to go now!

KAROL!!! She's amazing. I had been struggling so much and I asked her plenty of questions. She was very patient and has provided solutions to all my problems. She is the best! I was losing my mind and thought what i wanted to achieve was not possible but Karol proved me wrong.

Karol provided excellent support, accomplished what I needed help with in a matter of minutes, and was extremely pleasant to converse with.