Elite Trader Center
2021-09-20
Canada
had trouble linking but the customer service rep was quick to help, his name was Vincent and was very friendly
La Boîte à Énigmes
2021-09-19
Canada
Great app to sync Quickbooks and Shopify! There is even a chat where you can get help to sync everything correctly. I spoke with Ronnie in the chat and he was really useful. Everything was sync in few minutes only! Thank you Ronnie
Phillip Ashley Chocolates
2021-09-15
United States
Great customer support. Rominick was super helpful. He was able to diagnose the problem and offer a solution quickly.
Black Cat PC - Providing Dell Parts Since 1998
2021-09-15
United Kingdom
Great easy to use software with clear setup instructions. Amazing customer service and knowledge from Sherwin
Products On White Photography
2021-09-15
United States
Looks great but doesn't support Shopify Edit Orders. So if you edit an order, a customer pays the updated invoice in Shopify, it will not sync over. That money will not be accounted for in quickbooks.
HERRNE
2021-09-13
India
I recently started using this app and the support received from Ronnie was quick and helpful. Will try more features in future and update rating accordingly
Wilkin & May
2021-09-13
United States
The customer service is outstanding, especially from Ronnie. My questions were answered immediately and all synching issues fixed within seconds. It's the best customer service I've experienced via website.
Kanel Spices
2021-09-13
Canada
This app is an amazing application. When the syncing with QuickBooks needs a little tweak, Sherwin with customer support is VERY efficient at correcting the errors. He is also pleasure to work with and extremely fast. I highly recommend this application.
Bellagala | Minnesota
2021-09-10
United States
Very nice. Karol was very helpful in getting our first order to sync after an error message. Thanks!
XOME.UK
2021-09-10
United Kingdom
I am new to shopify and was struggling to connection the app to Quickbooks online. Sherwin helped me with this well. Now I understand how easy it is to work with shopify. Thanks Sherwin. I will recomend shopify to my friends in business.
Focus America Corp. Wholesale
2021-09-09
United States
We are new to this app. Ronnie helps my first setting patiently. With Ronnie's help, our first sync was successfully done.
Metsaveurs
2021-09-09
Canada
I had a bunch of orders older than a month and Karol helped me out linking all the Shopify data to QBO. Don't hesitate to send them a message. Simple and professional customer service! Thanks!
Home & Cottages
2021-09-09
Canada
We are new to this app, but so far it is working well. I had one issue with the invoices not syncing, but support (Rominick) had that resolved quickly on my first request.
Half Asleep
2021-09-09
United States
Very impressed. At first, I was overwhelmed with the app/didn't know how to set it up and it wasn't working for me. I decided to send a quick message to customer service and they responded right away. Paul helped me get set up via chat and next thing I knew, all my orders and Shopify fees were synced. Saves so much time and works perfectly!!!! Great customer service. Highly recommend.
Living Sky Farm
2021-09-09
United States
In order for Shopify fees to sync you need more then just the basic quickbooks subscription. But its easy to manually enter fees. When I asked support for help they return chat RIGHT AWAY. Clarisse was a great help.
Sur La Vague
2021-09-09
United States
This App is amazing. I used it to Sync my quickbooks and Shopify. I had the most amazing customer service agent. His name was TROY and he went above and beyond my expectations. He set up everything exactly as I needed for my small company. I would highly recommend this app and I am sooo happy with my customer service.
Cloud Haven E-Liquids
2021-09-08
Canada
I plan to use this app to save myself HOURS of typing out invoices manually. Karol helped me get everything set up, It took us a few hours, but we finally got it all done. Just some minor tax things to figure out, but that needs to be done through QBO anyway. My only minor pet peeve about set up, is that the tax rates don't get added after the subtotal, they get added to each item. So, when I want to edit the pricing, it doesn't automatically recalculate the tax. I'm sure I will be able to figure it out sooner or later. All in all, Karol helped me out huge and she made this as easy to install and set up as possible. Thanks so much!
Beantween Coffee
2021-09-08
United States
I just used their customer support for the first time, and I'm impressed. Clarisse was a great help.
SkinModerneProfessional
2021-09-08
United States
I have to say, I was not impressed at all after initial setup and was going to delete it, but after some perseverance and some help from Vincent at support, I am very happy and impressed now!
Cupper's Choice Coffee
2021-09-08
United States
Clarisse helped with a setup I had not configured properly. She was very knowledgeable about both QB and Shopify. Working perfectly now.
Arlo.Hendrix
2021-09-07
United States
Rominick Rosero was a joy to talk to! So helpful and patient. I really appreciated working with him and was able to get all the information I needed! Great Job!
seedme
2021-09-07
Canada
Very easy to integrate the systems together. I was very pleased with the customer service received through chat. He was very hands on and helped me with the integration and brought some interesting points to consider.
Luxe Strap
2021-09-07
Australia
Sherwin was a great help. Really helpful and provided me with links to the information i need. Helped me sync my dad
Wholesale ATV®
2021-09-06
United States
Clarisse is the best, helped me through everything, was very detail oriented and explained clearly what I needed to do and why, when and how things sync. This sync is great, it brings over details that you just wouldn't have in QuickBooks if you processed another way without a ton of work.
Spicely Does It
2021-09-06
United Kingdom
I use this app to download my sales from several platforms. Just started but so far so good. I did need some support and spoke to Benielle who was brilliant. Patient and very helpful!!