Reviews for QuickBooks Online Global

Karol in customer support is AMAZING! Super fast fix - knew exactly what I needed to do to fix my issue. I love this support team - restores my sanity!! Thank you :)

Maguire Shoes

2021-10-01

Canada

Super service ! I had problem with my payments. Marck is very patient (as I'm not billingual) and make sur everything works ! Thank you Marck !

This app integrates well and reduces the admin work on the user. Integration is complex imo and will require support from the team. They resolved every issue every time. Benielle was particularly fast and helpful. Thank you!

Excellent help from Sherwin! I told him the issue and he quickly resolved and sent me the information.

This app has been a great help to our wholesale website, and I have now added it for our retail site, with which, today, I was was ably assisted by Rafael, who was very patient, answered all my questions and resolved my issues. I do have one suggestion: please consider adding phone to your help options, especially with some screen sharing capability. It would save lots of time for all of us. Especially for those of us not thoroughly familiar with all the terminology, and hands-on visual and visible approach would go a long way.

Their live chat support is awesome! Ronnie was able to help me update some SKUs with my inventory/Quickbooks to help me get a last minute invoice out.

This app has been great, but an app is only as good as the support staff running it. I had an invoice issue that I was doubtful could be resolved - but Paul was able to work with me for a solid hour resolving my issue.

The support team has been great-Ronnie provided me with considerations when troubleshooting issues.

Dean in Customer Service is great. Was patient, answered my questions and solved my issues. I would highly recommend.

We love the Quickbook Connector (previously called OneSaas) app the best to connect Shopify sales with an accounting software. That was why we had no choice by to quit Xero and moved to Quickbook Online to keep working with OneSaas. The sync is 98% foolproof. Some that we had issues with were caused by us editing the transactions retrospectively. No double sync. Fees are properly recorded. Great help from Ronnie today in helping us sync older transactions.

Rominick helped me get set up with the Shopify connector. it's working as needed so far. QB has always given me excellent service.

great help from Ronnie. Knowleageable and i hope the solution he offered will help. i am giving another month and then quitting qbo as many staff know less than what i do and i am new to shopify .

Excellent app, it was very easy to installed and I worked automatically. I have a great service from Paul & Ronnie, thanks guys from your help and support.

Amazing service by Ronnie, logged in, asked a question, and got answered promptly. very quick and prompt service

Sherwin was very helpful with the initial integration. He was patient and prompt. He cleared all the issues and explained how to manage them in the future.

The convenience of the app is brilliant!! Sherwin was a great help and fixed our issues in minutes.

Very easy to use to link Shopify with Quickbooks and Sherwin from customer service was very helpful with support and set up

Superbe application ! Le support client est au top ! Je remercie Sherwin pour ses conseils avisés !

Dean was amazing! I was on the verge of tears, unable to figure out what I was doing wrong. He was so kind and understanding. He had it all figured out and fixed in only a few minutes. Thank you so much!

I used this app to sync with Shopify. Rominick was friendly, very knowledgeable and fixed the problem very quickly!!

This app has finally let my store accept custom orders with ease! Although it can be a little tricky to set up at first, Paul was able to give me very clear instructions and feedback on how to get it dialed in. Definitely a must have!

Overall was able to fix some small issues and hope this helps streamline my QB reporting. Thank you Vincent for helping me out!

Love the integration, which saves me a ton of time and I was happy to learn it was free now with QBO. Support is also top notch: I had 3 questions and received a great response within the hour from Ronnie who help me sort out everything. Highly recommend!

if your looking for to sync your sales on shopify to your quickbooks online account, look no further because this app will do just that! Ronnie was vary helpful of syncing all my previous sales orders onto my quickbook online account with ease!!! highly recommend

Sherwin was super attentive to my needs and helping me troubleshoot on the App. The app seems to be working well. Although, I do wish it provided automatic bulk matching of receipts with bank deposits. MyWorks on WooCommerce has this feature and it saves me MASSIVE amounts of time. Hope this app can offer this soon!