Apps

Reviews for Product Options & Customizer

ThatLittleCakeShop

2024-04-16

New Zealand

We love this app and the customer service is always so great. We have only had 2 small issues and they fixed it super quickly!! Thanks team.

2024-04-15

United States

They are always so helpful if I need help with the app! This is a great app for adding custom products to your website. You can create custom forms for each individual product. I really love it and the forms look very professional on our products. Thank you!

Orange Blossom Home

2024-04-15

United States

I was struggling with getting the options setup properly so I reached out to their support. I was connected with Shevaughn within a few minutes. After gathering all the questions and getting the permissions set, we had everything up and running in about 30 minutes and the results were better than my wife and I could have imagined. Support is top notch and the product just works. This is an awesome app for adding customization options to your shop! Update: I have also worked with Aman and he went above and beyond what was expected! Superior service! Thank you!

Hines+Young

2024-04-15

United States

Helped me create custom fields without any issues, support replies fast also.

Sweet Candy Company

2024-04-15

United States

This app has been crucial to how we operate. Customizability is something that we're extremely happy to be able to provide to our customers, and this customizability wouldn't happen without this app backing us. We very much appreciate the help in working the kinks out of our update. The support is one of the best I've experienced, and makes using the Product Customizer worth it.

Jagger and Friends

2024-04-15

New Zealand

Downloaded today, and had my first product option displaying on my website within minutes. Super user friendly. I needed assistance from the team and they answered within a minute and are super friendly and fixed the issue. 10/10 recommend.

Elltee

2024-04-15

Canada

Deepanjoy was awesome and helped me with navigation through the app

FYEAH Printing

2024-04-15

United States

Easy to use and rather dynamic. Customer Service is incredibly responsive and fixes problems quite quickly.

I've been using this App for over 10 years, it's easy to use and the support is prompt and spot on every time!

Billy's Bakery

2024-04-15

United States

All-star team with great customer service! The app, itself, is indisposable - we could not run our bakery without the Product Customizer! It allows our customers to build their cakes and cupcakes to their own unique specification. Thanks for being a great support to our online business!

zoo&roo

2024-04-13

United States

Customer service is beyond 5 stars! Ultimately the app did not meet my complicated needs, but Shevaughn went above and beyond to tweak my coding and the app to try and make it work for me. I really appreciated the effort and would 100% give them a chance to try out the app!

Cotton Press Co.

2024-04-12

United States

I have been using this app for around a year and the support is unmatched. I did have an issue with my coding at first and the team worked on the issue until they were able to fix it, any time since then that ive needed support they have always promptly handled the issue. I have never dealt with better customer service than these guys! They are awesome! rest assured if any issues arise for you, they will handle it and get the job done.

TeraNorme

2024-04-12

Spain

this app is the best one, thank you for your nice service

CreAtion Prints

2024-04-11

United States

He was very helper. I highly recommend this app.

Veltrah

2024-04-11

Canada

The customer service is very good

Glamlie

2024-04-11

United States

this app is very good, it loads very fast and the UI is great

Niomi Jewellery

2024-04-11

Hong Kong SAR

I have used this App for a few years. Now it is not fully support vintage theme. They advised me upgrade to theme OS2.0. They helped me to solved all my problems patiently. They are very friendly and professional. I will recommend other sellers to use this App. Thank you

Malibu Skate Wear

2024-04-11

United States

it does the job i needed and the customer service was outstanding. The Tech Support team worked with me until it was all good. The steps can be a bit confusing since this is essentially a bolt-on on top of the Shopify data models and templates. At the end of the day though, it was just want i needed.

FindingHopeandJoy

2024-04-11

United States

Shevaughn was AMAZING. He was so helpful to make all of my customization dreams come true! From formatting, placement, colorations, walking me through best options - I can't recommend enough!

Trenton School of Dance | Online Store

2024-04-10

United States

The customer support is great, they helped my right away when it came to an issue that I had, 100% recommend!

Stelesso

2024-04-10

Netherlands

Amazing customer support 1000/5 stars! Came in the live chat with a problem and they fixed it instantly for me! Great app!

MADRE

2024-04-10

United States

Great customer support experience! Not only did they fix the problem, they gave advice on how to better my website and avoid future complications.

VL Grace

2024-04-09

United States

Coming from a stickler: these guys are AMAZING. If you need anything at all, customer service is there for you. Extremely fast and helpful. Any questions I have (had some questions about compatibility with certain themes like Debutify, as well as some questions on automated communication with my supplier) Aman knows exactly how to explain to me what the Product Option Customizer is capable of and he can go right into my settings and help me change things so I don't need to lift a finger. Thank you Aman!

BounceDesignLabs

2024-04-09

United States

I recently had the pleasure of experiencing the Product Customizer app for Shopify, and I must say, it's been an absolute game-changer for my online store. The highlight of my experience was undoubtedly the customer support team. They truly went above and beyond my expectations. I was struggling to set up and integrate the customizer into my store, which was crucial for launching my first mass sale. Feeling at my wits' end, I reached out to the support team for assistance. To my amazement, the support team didn't just offer advice; they logged into my account and meticulously set all the necessary parameters for me. Their proactive approach allowed me to better interface the product with my store, transforming my frustration into satisfaction. It was a revelation seeing how asking for help turned out to be the best decision, guiding me effortlessly to my goal. Furthermore, I'm thrilled to learn that the team is constantly working on improving the service. Knowing that enhancements are continually being made gives me confidence in the app's future capabilities and its impact on my business. As I prepare to roll out my first mass sale using this customizer, I'm filled with optimism and gratitude. The Product Customizer app is not just a tool for personalization; it's backed by a support team that genuinely cares about its users' success. If you're looking to elevate your Shopify store with custom products, I wholeheartedly recommend the Product Customizer app. It's not just the functionality that's impressive, but the people behind it that make all the difference.

COUNTY HOUSE SIGNS

2024-04-08

United Kingdom

I had a problem and spoke with Aman who fixed my problem straight away ! would Highley recommend this app and the customer support is brilliant!