Reviews for Product Options & Customizer

Aman was extremely helpful and knowledgeable. He actually took the time to place the upload file button for me on all my customizable products!

Really happy with the app and the tech team is extremely helpful (and quick) with changes.

Der Support war extrem schnell, kompetent, freundlich und genau das, was ich gebraucht habe! Ein weltklasse Service, den ich sehr zu schätzen weiß! Mega! Weiter so!

I'm currently using Premium Customizer for $29.90/month. They do have WhatsApp support. However, the app only functions correctly if the theme is set to direct customers to the cart page when they add products to their cart. I offer an option where customers can choose to either view the cart or continue shopping after adding an item. I’ve spent over 10 hours creating these options and products, but when I check the cart, it incorrectly shows a total of $1,878,800.00 and support hasn't been able to fix this issue. The only solution is to configure is to have the cart button to redirect to the cart page immediately after a customer adds a product, which will decrease the sale conversion, I just wanted to have +100 variant option for few of my products but I'm gonna have to use a different app. Don't waste your time if you don't want this option. Although they helped me on support very well through Whatsapp.

It is Great and the support is amazing! I'm sure this app will help me to grow.

The support provided is outstanding. I asked how to do something and 2 seconds later, it was done - they did it for me :) Thank you!!!

The customer service was very professional and solved my problem quickly.

Hi Ballet Rosa, Thank you for the five-star review! Your support means a lot to us. Thanks for being a valued user!

very good app, it works, the assistance staff is very helpful and chats on whatsapp, very good

Hi Zeldara, Thank you for the five-star review! Your support means a lot to us. Thanks for being a valued user!

Great app! Easy to deal with. Plus customer care is on the highest level. Highly recommend!

The customer service was really a good experience. Thank you Shevaughn.

The best app so fare, the service is perfect, many thanks to Shevaughn

App works perfectly and customer service was able to solve immediately a quick issue. Recommended!

Super Funktionen und sehr schneller und hilfreicher Kundenservice!

Very helpful support

This app was exactly what I was looking for to get all of my custom product varriants into my store! The backend of the app is super is to use and straight forward as well. Also their support is unmatched! I booked a zoom call with (Deep) and he helped me implant all of my custom tweaks that I needed preformed in 24 hours. Company and staff are 10/10! Thank you Deep and Product Customizer for being awesome! lol Deep is 10/10!

Very helpful

Very fast support and easy to deal with

So far, the app is enabling options for my store that were limited by Shopify, and that was my initial goal. I had tried another app before and had issues specially with their support which made me uninstall the previous one and try this one. I can't say enough how well impressed I am with Product Options & Customizer support. The tech team is amazing, very professional and very fast in answering my questions and helping me out with the app integration. My special thanks to Shevaughn who has been awesome since I installed the app. I would highly recommend this app! Deep from support is also amazing and helped me with further questions I had very fast!

Informative and prompt.

Great app and has even better customer support. They were able to optimize the accessibility of my customization options a moment before my launch with a moments notice

Super easy to use, and the support team is amazingly fast and helpful. Aman was able to help solve my problems, thank you so much Aman!!!

Easy to use and excellent customer support. I was able to add more options to my products very easily. When I experienced an issue, customer support was able to fix it within minutes.

Shevaughn and Kevon with Product Optimizer stepped up when other app developers didn't. They adapted their app to solve our unique requirements for adding buyer selected product options including prices, instead of using many variants of the same product. We've been using the app for about 2 years and they have jumped in several times to help us solve our unique issues with how we handle product options. The app works great for us and there is no question their app and customer service have helped sell our options generating more revenue. They are highly recommended, their response time is very quick.