Reviews for Product Options & Customizer

The app has really helped me simplify my products so I don't have to have a million Variants. Best of all during the set up process i had an issue and the chat support reached out right away, worked with me to get it fixed and even customized it more for me based on what i wanted. 10 out of 10 on customer support.

What amazing service and support! Shavaughn, you are a gem! Great product and app - exactly what I was looking for. Thank you

Sessa Vee

2024-05-08

United States

I have been using this app for years now (paid plan) and highly recommend if you need detailed or conditional forms with add-on pricing. The customer support team has also always been easily accessible, friendly and fast! Thank you for great service.

Very useful app, we have sold several products using the custom text input feature. Thanks from the Safety-label team. Thankyou AMAN

I had difficulties with the instalation but here call me and they helped me with every question

Such a simple app to use . The Support Team is also great! Shout out to Shevaughn! Great guy!

Foxcreek Baskets

2024-05-07

United States

Hi Foxcreek Baskets, Thank you for your review! We're delighted to see our app is fulfilling your needs.

Using it with my Dawn template has been a breeze, letting me offer personalized options to visitors hassle-free. And gotta say, the customer service? Solid 5 stars. Quick, friendly, and really on it. Highly recommend!

We are launching a new service and we needed to add the customer the possibility of typing in multiple fields easily. We were on a rush because we needed to show a draft at a meeting and their customer service specialist Aman was extremely helpful and build the whole thing for us in a few minutes. We are very impressed by the service and the app which works amazingly well. If you need to add custom options to your products, this is your app.

The Postbox

2024-05-06

India

Always willing to help. Super responsive team. Have been using the app for many years now. Had an issue which was resolved in less than 24 hours. Go for it!

Great help, super fast response even on a Sunday :) Deepanjoy was very helpful.

Product Customizer is the best customization app on the market. Gives you complete creative control on how you want to customize products. Other apps had many limitations. Along with the support team, Aman is always an email away, response time is actually impressive. If you need help with anything he is always there to help. Amazing product especially for the price!

fast and responsive customer service!

This is a great app to customize your product pages. I have used it for years. If there are any problems my emails are answered very quickly and the issue is resolved efficiently.

Excellent online support. Tech Support was friendly, knowledgeable and resolved my questions very quickly.

Tried to use many product customizers for my store, I am running a couples niche so there are many options. so far this app was the cleanest looking, easiest to use and fit my store perfectly. also the staff are really helpful, I had some issues with something and they answered me in about 1 minute and handled my issues professionally and patiently, special thank you for Deepanjoy and Aman for helping me out very kindly (=

Amazing app! Really enhanced my customer experience!

It's very easy to use and the customer service is great! Also very fast. Everyone should try it.

I recently had the pleasure of experiencing top-notch tech support from DEEP, and I must say, it was nothing short of exceptional. From start to finish, their team demonstrated unparalleled professionalism, expertise, and dedication to resolving my technical issues promptly and efficiently. First and foremost, the customer service representatives at DEEP were incredibly courteous and attentive. They listened attentively to my concerns, demonstrating genuine empathy and understanding of the challenges I was facing. Their commitment to providing personalized support made me feel valued as a customer right from the outset. Moreover, DEEP's technical team exhibited an impressive depth of knowledge and expertise in tackling even the most complex of issues. They meticulously diagnosed the root cause of my problem and provided clear and concise explanations every step of the way. I was truly impressed by their ability to communicate technical concepts in a way that was easily understandable, even for someone with limited technical knowledge like myself. What truly set DEEP apart, however, was their unwavering commitment to ensuring that my issue was fully resolved to my satisfaction. They went above and beyond to explore all possible solutions, leaving no stone unturned until the problem was completely resolved. Their dedication and perseverance were truly commendable and left me with the utmost confidence in their abilities. Overall, my experience with DEEP's tech support was nothing short of outstanding. From their exceptional customer service to their unparalleled technical expertise, they exceeded my expectations in every regard. I wholeheartedly recommend DEEP to anyone in need of reliable and effective tech support services. They are, without a doubt, a game-changer in the industry.

This app is good and functions well although sometimes a little clunky and the design of the interface may be counter intuitive to some users. The customer support is always responsive and will get your issue solved. They almost always respond in a timely manner and even major issues get resolved quickly. Special shout out to Deep who is always on hand to help!

nice service ...really helpful

Hi CV Fabrication (CVF), Thank you for your review! We're thrilled that you're satisfied with our app. Providing excellent support and functionality is very important to us.

Aman was wonderful - worked with our UK team to solve our US issue - all good!

Aman was very helpful and quick to respond. I had a bit of confusion and he helped me right thru it. I was impressed and would give more than 5 stars, if I could.

I have been using this app for a few years and have had no issues until today. My customers were uploading photos but they weren’t showing up on my end. I tested it out myself (by placing an order on my site) just to make sure it wasn’t user error and it was truly not working. I logged into the app, reached out to support, and they had me back up and running in no time!! I would highly recommend this app if you’re needing a streamlined way for customers to add custom product information.