Reviews for Product Options & Customizer

Love the ap! Support was AWESOME and responded quickly!

Ive use a lot of apps on shopify and Product Customizer app and team members have been the best I have ever dealt with. Went above and beyond on getting the app to work with my custom set up and tweaking things left and right for me. They are the only app so far to truly show that they want you as a customer and want to keep you as a customer. I'd give em 6 stars if I could.

My experience with this app has been great from installing it onto our shopify theme to quick responses from support - amazing!

Love this app! Helps us have an easy customer order experience and our fulfilment is simplified. The Customer Service is AMAZING too, really prompt, helpful and truly goes the extra mile. So grateful, thank you!

Perfect!! No glitches, no problems! Not to mention that the support team is wonderful! They will go out of their way to support you, even if it's regarding another app! Use this app, you'll be glad you did.

Cabooties

2015-11-23

United States

It's a big endoresment for an app if I am willing to pay for it, but this app has done a lot for my sales. Being able to add a text box to my listings so that customers can add a personal message had been a big plus for my customers, and my conversion rates!

Picture It Personal

2015-11-20

United States

Very impressed with the customer service. They always respond quickly and are willing to help however they can. When I had a theme update all my custom settings for each product disappeared. When I asked for help the company that built the theme told me I would have to manually re-enter everything which would have been many hours of work. I'm so glad I asked Product Customizer team to help- they just reinstalled all my "snippets" into the new theme. I have no idea what this means but they fixed the problem in a fraction of the time it would have taken me. Great app- let's me customize my personalized products easily- does everything I need it to do.

Nice app and one we've used for quite a while now, very annoying though if you have thousands of products and you decide you need to alter or fine tune the variants, instead of simply changing group set you have to do it one by one taking days. Also, by now for an app of this age, we would had expected conditional logic to had been developed and optional pricing for variants.

The app works great and the custom support team is awesome. We had a customization request and the Product Customizer team performed a custom formatting task for our client. Great product, greater service!

Outstanding response time from support team and very robust and easy to use system that really helps with custom orders!

Nicotine River

2015-11-06

United States

Top notch app with amazing customer service! Thank you Justin!

ABSOLUTELY AWFUL. Extremely limited range of options and so many things you can't do, in actual fact it has a bigger list of what it CAN'T do then what it CAN do! Why anyone would pay for this is amazing! You can't tie a picture to an option which you CAN do on shopifys normal product pages and you can't even effect the inventory and SKU of a product!!!! USELESS! The only reason I could see to use it is to add a custom text option, but $10 a month for that?? The biggest problem though is that you can't use this app on shopifys basic price level, in order to alter HTML/CSS you need to be on the $29 plan meaning this won't even work for people just starting out on the $9 plan! and it doesn't even tell you before you try to use it!! WOW

Justin helped me set up Product Customizer on my new Shopify theme in less than one hour. Best customer service in any Shopify app! Works in my store just as I hoped and after contacting their awesome customer service it works like butter! Thank you Product Customizer!

simple to install and easy to configurate. Product Customizer does its job perfectly edit 2015: great customer service, friendly and fast!

Oliveetoriel

2015-10-14

Australia

Turnaround time was less than 12 hours, absolutely fantastic customer service. And the product is brilliant! We tried to use other (more expensive apps) for the same purpose and had zero response... These guys are brilliant!! Thanks so much for all your help Jennifer, you've made our shop-flow much more streamlined!

Love this app and the support team behind it! Almost everything on my website has to be customized, and I had no idea where to start to make that happen. After I found this app, I didn't know how to install it. They simply took care of it, and then followed up to make sure I knew how to work it and to make sure everything was working properly. Excellent customer service!!

Seriously a game changer for both of my websites! One of my favorite apps & the customer service is out of this world. Always go above & beyond. Highly recommended!

Such an easy product to use! I was nervous about installing and using it but it couldn't be easier. When we started doing some more advanced stuff, we needed help and ShopStorm's customer service was amazing. They took care of everything. I can't say enough about what an easy process this was. Now, we're able to gather custom data easily on each of our product sales.

This app has made customizing products in our store a breeze! More options means happier customers. The support was very responsive and was able to help us tailor the product to our needs.

Thanks for your help! Always a fast and professional service with you guys!

So happy I found shopstorm! We sell home fragrance and have 100+ fragrances.that change regularly, based on the season. Couldn't offer customers to choose from the full list without this app. LOVE the way you can save the variants on on collection and then with one click apply them to another. OMG massive timesaver!!! Incredibly fast and thus far-flawless. A+++

Very useful app. Works flawlessly. I would just look for the batch update feature for a saved set.

Ship A Bag Of Dicks

2015-08-26

United States

Simple to use, AMAZING customer service.

Love this app! I had a couple questions regarding this app and Kim was so nice and helpful! I'm so glad I downloaded this! It's super easy to install and super easy to use!

Since Shopify out of the box can't give you many variations I was look for a product that could give me as many as I needed. Takes a little to get used to but exactly what I was looking for. When I switched themes I had an issue but I contacted their help desk & within a couple hours they had it fixed. Very helpful! Well worth the monthly.