Reviews for Product Options & Customizer

This was so easy to install! I was worried I would have to add the "snippets" into the theme editor, but they helped me and it was so easy! I high suggest you use this APP! Their support rep named Kim C. Was FANTASTIC!!! Not only did she help me with everything, she followed up with me several times to make sure I was set. She went above and beyond and was so incredibly helpful! THIS is called fantastic customer service!!!! On top of a fantastic app!!

Our business concept at waytorenew.com, is only possible because of the "Product Customizer". It's now possible for us to customize each product just how the customer want it. What is also important is, that the "Product Customizer" makes it possible to customize the price on each product depending on the options the customer makes. Also i want to mention the customer service at Shopstorm - it's really good. They will help you with every single problem you might have, and quite fast. We at Way To Renew can really recommend this app.

This is an amazing app and even more amazing is Kim´s support. Very happy to be a user of it for a long time and now even happier with the new and very easy interface! I surely recomend it! A must have app if you deal with personalized items! Thanks so much! ;-)

We had tried basically every product options app for Shopify before this one, and found most of them to be buggy in some way. Some of them caused the page load times for our products to be dramatically slower, while others would clog up the admin by creating new inventory items for every new custom configuration, and so on. When we first installed ShopStorm's Product Customizer, we were initially disappointed by the lack of customizable settings in the app, but we gave it a go anyway due to its superior performance. This was before we realised that their support team is fantastic and seemingly willing to handle any requests for customization you throw at them. After several emails back and forth, the product options on our store look very different to when we first got the app, and they are a fantastic fit for our theme on desktop or mobile. If there's something you don't like about the default settings, just tell them what you'd prefer and they can usually sort it for you in a timely manner. This kind of support is worth every cent you pay for the Plus plan. Once our store is up and running, we look forward to seeing if our business can benefit from implementing other ShopStorm apps.

Unelefante

2016-07-11

Mexico

It works great + awesome support!

This customizer has done exactly what we hoped it would. From the ordering process to order acknowledgment, this is spot on. Very easy to customize and the customer service is amazing. Highly recommended.

Works great for my personalized products and even more they have AWESOME customer service!!!!

The team at ShopStorm is outstanding. Setting up Product Customizer was totally painless, and I have a pretty complex product configuration... no unexpected problems at all. One of the things I was looking for in a product options app was the ability to have certain options priced as a percentage of the total config instead of just a flat option price, and when I asked ShopStorm if this were possible they offered to custom develop it for me! Percentage-based pricing is not something that's available in any of the other product configurator apps, so if that's something you require then Product Customizer is definitely what you need to get that done. Bottom line is that ShopStorm is fully behind their products, and their support team does a great job making sure their products will do what you need them to do.

Brilliant little plugin that is easy to use. The provided support is rapid and accurate, just like a bussy entrepreneur want it to be.

Draw Doodles Study

2016-06-17

Denmark

The fastest and best support I have ever received. I wanted to customize my products on my shop where I sell artwork and customized art prints. I tried different solutions (shopify apps) but none of them worked quite as I expected. So I was actually not convinced that Proct Customizer would be able to deliver a satiesfied solution. But it did and the team from Shopstorm was very helpful. Daniel (my new best supporter friend) helped me through the entire setup. And he even installed the app properly and helped me with some issues with my theme. I know what I want and Daniel made it happen. If possible I would give the team and the app 10 stars. I feel quite safe and I know that they will make the product even better over time. And that is very important to me! /Bettina

Super awesome and patient support team!!!

This app is fantastic! My products sell better and look better with the checkbox options and my website looks more professional! I like giving the customer the option of adding products to their order with just the click of a button. Great App thanks guys!

Love this, now its integrated into Shopify admin pages it is even easier to add totally bespoke customisation options to my products. But what makes this 5 stars is when you have a problem, Shopstorm get back to you so quickly, and really want to help. I moved to a new theme and snippets where updated and some coding which I would never have been able to do. Really recommended.

Moonandlola

2016-06-08

United States

Justin has always given us friendly and prompt service!

Love this app -- exactly what we were looking for and they made the installation a BREEZE .... they did it for us :) App lets you make custom variations for each product and charge extra for for them if there is an extra fee. Very versatile and like I mentioned, exactly what I needed. Would highly recommend this app it works great.

Love this app! Very helpful in allowing our customers to add a custom phrase to their shirts. And the developers are so helpful! Highly reccomend!

The app is easy to use. It's easy to apply the custom options to many or even all products in your shop at once. When a customer doesn't check a required box, it flashes on that box. Everything about the app looks and feels very sleek and clean. Love it and glad we found it!

This App is working great, and is very easy to use! Thanks, Product Customizer, you've made my workflow much more efficient for sure!

The app works great for our customization needs and the customer service is amazing. We recently updated our site and noticed the app wasn't working and sent an email. Within that response email, the app was fix and already up and running before I even noticed. Thanks understanding how important these things are for our business and helping out right away!

The team is amazing! They have helped multiple times with making sure the product is working properly. Extremely responsive and easy to work with!

Really delighted with this app. Easy to install, easy to create options and then easy to add to products. The friendly, helpful developer answers emails promptly, so there is excellent customer service. I wouldn't be without it.

Works like a charm and functions just as described. Very helpful and curtious customer service!!

Product Customizer is exactly what I wanted. I tried two other apps before this one and neither of them were quite right. It is easy to install and I was able to choose drop down boxes and now also check boxes for product variants. Also the app will add up prices for the different product options and the customer can see it as a total which some of the apps can't do. The other thing that is awesome is the customer service. Beka has been really great in customizing the look and feel of the app, answering my dumb questions and is really fast at getting back to me. It has been a great experience all round. I can't recommend them highly enough.

The app is working beautifully for us and the support getting stated has been absolutely outstanding.

This Product Customizer App allows me to have the functionality I need with my store to allow my customers the ability to send me their information with their order, saving on time and eliminating a lot of the hassle. This functionality also presents a more professional appearance to my operating as well. Thank you so much!! (Edited 4/26/2016): I've recently upgraded to the Premium version, and I'm so happy I did. The ability to charge for certain add-ons or features has given me the additional functionality for which I was looking. The fact that the developers install this upgrade for you for free is a HUGE value. They also helped me with some additional tweaks I needed afterwards. I cannot speak enough about the high quality of customer service they offer. I am beyond impressed. Thank you!