Reviews for Product Options & Customizer

The app works great for our customization needs and the customer service is amazing. We recently updated our site and noticed the app wasn't working and sent an email. Within that response email, the app was fix and already up and running before I even noticed. Thanks understanding how important these things are for our business and helping out right away!

The team is amazing! They have helped multiple times with making sure the product is working properly. Extremely responsive and easy to work with!

Really delighted with this app. Easy to install, easy to create options and then easy to add to products. The friendly, helpful developer answers emails promptly, so there is excellent customer service. I wouldn't be without it.

Works like a charm and functions just as described. Very helpful and curtious customer service!!

Product Customizer is exactly what I wanted. I tried two other apps before this one and neither of them were quite right. It is easy to install and I was able to choose drop down boxes and now also check boxes for product variants. Also the app will add up prices for the different product options and the customer can see it as a total which some of the apps can't do. The other thing that is awesome is the customer service. Beka has been really great in customizing the look and feel of the app, answering my dumb questions and is really fast at getting back to me. It has been a great experience all round. I can't recommend them highly enough.

The app is working beautifully for us and the support getting stated has been absolutely outstanding.

This Product Customizer App allows me to have the functionality I need with my store to allow my customers the ability to send me their information with their order, saving on time and eliminating a lot of the hassle. This functionality also presents a more professional appearance to my operating as well. Thank you so much!! (Edited 4/26/2016): I've recently upgraded to the Premium version, and I'm so happy I did. The ability to charge for certain add-ons or features has given me the additional functionality for which I was looking. The fact that the developers install this upgrade for you for free is a HUGE value. They also helped me with some additional tweaks I needed afterwards. I cannot speak enough about the high quality of customer service they offer. I am beyond impressed. Thank you!

You are awesome guys) Thank you for great app and quick support! Time its mean all for business! I hope you can make new app with real time view for product! Wish you all the best! Mihran

Terrific app. Very easy to use. Prompt and reliable customer service!!! Would recommend to anyone looking for a product customization solution.

Special thanks for Justin, very fast and fantastic support.

This app, hands down, is what makes my store possible. Spotify can limit you with how many variants you use, but when you are dealing with hundreds of options - the guys at Product Customizer really save the day. I highly recommend this app and thank the team for excellent customer service!

This app has been working great for me, having the ability to list more than one hundred variants on each product page has allowed us to really clean up our storefront, consolidating similar items and allowing our customers to find the product they need much easier. Customer support, specificially Beka Rice is extremely helpful, and even remotely fixed the code on our theme for us in a matter of minutes. Would be a steal at twice the price.

So far so good, I have tried a bunch of product options apps and has other have said they were just a pain or took to much time and being fiddly, so far if I could give 20 stars, I would.

I now love this app after the recent update. Adding options & templates is super easy. The edit feature on templates is easy and convenient. The edit feature when adding in a bulk edit is easy and convenient. From the many app choices, I'm very pleased that I chose Product Customizer. Looking forward to the radio button selections that is soon to come. The only improvement could be same-day turnaround, rather than sometimes next-day support and/or a contact phone number.

Too bad this didn't offer a 10 Star Rating I got support that was so over the top it was unreal. A lot of what I asked about wasn't even in the arena of what Product Customizer did but I still got helpful suggestions. I would happily recommend this app to anyone as in the end it is all about the people and the people here are amazing! Mary

It seemed to work for a while but every time a customer would go to the page it sometimes wouldn't even show up. Would be a blank section that didn't look good. I deleted the app but still got charged. Might work for others but not for me.

Add or edit a template - seriously, no way to edit or add, no matter what I type in where it says edit, it doesn't add, it doesn't save, and the message still says you haven't added anything. The old one has issues, it was cumbersome, but it was EASY to use. Rally unhappy with having to edit, delete and search to figure out how this works- would not recommend it to anyone- Shopify should have it's own customizer not have it's customers using an app that was launched before it worked

Love, Love Love the NEW Product Customizer!

So disappointed, A service that worked well and ok prive wise at $5.99 a month has suddently changed to a service costing $9.99 a month minimum???? Whaatttt??? No advance notice of this- I see my trial runs out in 88 days (ie the old version??). The new version is clunky, slow and not intuitive at all (the old one had glitches but I preferred it) and this one is glitchy too...a rip off...

Would give 10 stars if I could. One of the only apps that didn't mess up the sizing options on my page and with the recent updates as of today brings it up to par if not better than the other apps I tested. The support was absolutely amazing and helped me resolve some issues I had, as I'm in a hurry due to our new website launching in a day or so. I've been testing many many apps over the past month or so and the support on this app has been the best by far.

Such smooth and concise customer service. I just love that the developers of this app are eager to solve problems as efficiently as possible. Love it!

Product Customizer is wonderful and a great addition to our store. It is so easy use when setting up products and also easy for customers to use on the site. The support is fantastic. I would highly recommend this app.

Using this app has made our business so much easier. Super easy to use, edit and create custom options. We have a lot of custom options on our website, so this has been a life saver. Thank you for providing such an amazing app.

This a great app! It allows us to add menus with large amounts of options. Easy to use & understand, the crew are super-fast at responding the questions and resolving any issues, and it has made a positive difference to our website. We can now have all the options we need for any of our products - thanks to Product Customizer.

Not only is this a brilliant app, but the customer service is second to none! Firstly, I felt a little worried about inserting the snippet correctly, but then they offered to do it for me! ("What?..and for nothing?!") Then I was a bit ham-fisted, and fouled something up on their perfect code..(I really should leave these things well-alone!) but they very happily fixed it for me in no time at all! If all other software companies worked like this, I'd be skipping through fields of sunlit daisies all my life!! Seriously though. It's so much better than others I could mention (and have actually tried before)..I particularly love the way you can simply create complete banks of questions or question-types and then re-deploy them on any new products you choose to advertise. This alone saves hours or bleary-eyed key-smashing angst! Take a look at my site if you wish, I've got loads of personalisations...tricky? Not for these guys! Not for me! I love it.