Reviews for Product Options & Customizer

We've been using this app for 2 years to sell personalized pet tags. Never had a problem until yesterday. Emailed support and was fixed within 30mins. Fantastic! Can't recommend enough.

Totally groovy. Has definitely upped our customizable game in offering solutions to our customers and custom apparel. Service has been great through use, implementation and adjustments as necessary. Do wish I didn't have to use another app to export groups of orders for easy reference.

We're just starting up our Shopify website and have had trouble figuring all of the things out and have had a incompatibility issue with the theme we purchased. Ryan Frizzell at Product Customizer has been working a lot to help us get things working including working on our theme code that has some issue with the app, he is saving us many hours of work. The support for this app is very good.

Melodyehsani

2017-01-10

United States

Since Shopify limits the amount of option you can add to a product. Product Customizer is the perfect app to add additional option to a product - simple and effective. Plus they have amazing customer service is you happen to have any questions or issues.

We have been very happy with this app. It makes customizing products a snap. Customer service is very knowledgeable and they are always fast to reply.

This app is almost exactly what I needed! I do custom embroidery and print for items using my proprietary designs and have several needs to personalize. This allowed me to set up my store over the weekend and I look forward to launching tomorrow!

I think that the app has been down for some time. I need you to fix it thanks.

LOVE this app! It's very easy to use, can be modified to match your theme and the support is great. I also like the fact that you're not depending on a third party so no downtime!

Product Customizer is a good app for customizing your customer products there is the option needed and the support is great Thx

The app is very efficient for what I do. It is fast and easily accessible. The staff support is great also, assisting me in my needs and ensuring that the product worked well for me.

Just started using this app and while I'm still sorting everything out i do need to acknowledge how awesome their support is. They've helped me through a couple issues and from what I can see about the app it's extremely flexible which is exactly what i was looking for. Great app!

Product Customizer is a fantastic app. The functionality is excellent, the customer support is second to none. I give this app my highest recommendation. Thank you.

Product Customizer is a great app that does exactly what I needed it to do! Had I tried to use Shopify variants, I would have had ovver 200 possibilities (which is not even allowed by shopify). I also need to get some pertinant 'write in' answers that Shopify does not really allow. The staff at Shopstorm might be one of the best parts! They helped with the install, and were never more than an email away! They responded within a few hours at the max!

The app allowed me to add many necessary fields to my products that were not offered by Shopify. In addition, I am not very liquid-saavy and their support was able to help me get the additional fields added to my notifications. Very worth the $17.99/month!

Thank You so much to Emily and the Shopstorm Team. I emailed them with some questions regarding updating my theme to see if there was anything I needed to do beforehand. They were able to make all the adjustments for me before publishing to ensure that I had zero down time all within a few hours of my initial inquiry. I highly recommend this App and ShopStorm. Thanks Again! Cheers!

This is a great app! I had a difficult time finding an app that enabled me to change pricing for different options. Product Customizer does the trick. The support team is fabulous! Super responsive and very helpful. I have reached out to them several times and always receive a response and a recommended solution within a couple of hours.

Great App! Just wish options were brought in to Shipstation without a bunch of unwanted code placed on line items of packing slips/invoices.

We've been using the Product Customizer app for a few years now and it's been by far the easiest to use. The more recent updates have made it even easier. The support has been great too. Here's to the next few years!! :)

This app has solved so many things for our shop, so that people can pick things and enter custom info up front instead of us having to spend time emailing with them afterwards. It works great, and when I switched themes recently the support staff was brilliant in helping me getting it to work (and look great) on the new theme. We're now using 2 ShopStorm apps in our shop, very happy with both of them.

Perfect app and Awesome customer service very quick to answer. Highly recommended.

The app wasn't exactly what we were looking for but the customer service was outstanding. Although we went with a different app option, we want to congratulate the folks from ShopStorm for their fantastic support while we were testing the app. Their communication was quick, friendly and the customization (snippet installation) was quick and painless.

Product Customizer is a great app! It has not only succeeded where others have failed, but their customer service is on point. Superhero Kim has truly lived up to her name! I would recommend this app to anyone trying to add customization features to any of their products. - M. Strang, Co Owner, Madame Lure Co.

Works perfectly, and support is super quick if you need it. Thank you!

Not only did the application work well, ShopStorm's support is AMAZING! They were able to get us up and running with a difficult custom product. I highly recommend their team and the application!

The best part about this application is the attention placed on customer service. The team at ShopStorm will go out of their way to help you. It's a big asset beyond all of the great customized options you can implement with the application itself. Thanks!