Reviews for Product Options & Customizer

Love this App, I sent a request for support and Ryan from customer service helped me out within 24 hours. Thank you!

Loulourose

2017-05-02

Indonesia

Product Customizer works great and Ryan is really fast with support. We did extensive customisation of the UI on top of Product Customizer and Ryan was able to answer our many questions on APIs that are not officially documented, making it much easier for us to achieve the UI we wanted.

Love this app! It's so much better then the one we were using before!!

Product customizer worked ok. At first I got it to add text boxes to some products and eventually set it up to extend the options I offered in my store. They are usually pretty fast on replying about questions or problems, but when I finally decided to remove it from my store because the integration was messy and confusing to my customers and myself I had a big problem. Before I deleted anything, I asked them if my website would work as it did before the install when I deleted the app. They assured me it would and I went ahead and deleted the app. The next morning I began to get emails from customers telling me there was a problem with the CHECKOUT on my website. I am not sure how much money this problem caused me for the half a day it was unresolved, but it is a lot more than the service they have provided. I sent them an email asking for help and no one got back to me. Is this because now I was a non paying customer? In a last ditch effort, I contacted shopify help and they were able to go in and clean up the mess they did on my site after about 20 or 30 minutes. If you value your business, do not have them modify your website. The integration they do is messy and unappealing.

This was the best app we could find to add multiple options with so many option groups that can be shared resources across multiple products.

This app is the best in the entire store for producr customization. Ryan, who helped with support was simply amazing, did all the things I needed done in terms of code, the same day I asked. Everything turned out perfect and I know I can go to support for instant help.

Works great, does what it says it should

They are quick to help with any questions or concerns and have always resolved my issues in a timely manner.

Love this app! Way simpler than anything else on the market, and the customer service is next level excellent. Highly recommend!

Product Customizer tackles a long list of requirements for our site, including product options, customizations, graphic file uploads, and additional charges for various features. Recently, we switched themes within Shopify and the transition was seamless (with a little bit of advice from their friendly Tech Support staff). Highly recommend Product Customizer.

Product Customizer is a great app that basically allows you to create mass amounts of variants very quickly as Shopify only allows you to have 100 different combinations of variants...with the premium plan you can even add an extra price to each variant which is a cool feature. The only feature we need is the ability for a new product image to be displayed for every variant. From what I've been told they are working on this and it should be out in summer of 2017! Also great customer service. Some of the variants weren't lining up in our theme & within 5 minutes of e-mailing customer support, Ryan had already added some CSS to fix the issue.

Super app! Easy to use. Super service too. Thanks a lot.

Bel Viaggio Designs

2017-03-27

United States

The is the best app EVER! I have tried so many apps in an effort to offer more options. They have all been so difficult to use, not user friendly at all. They've all required extensive coding, tagging all your items, etc. I was up and running within minutes with this app and I'M LOVING IT! Customer service with installation help was super fast and I didn't have to even get frustrated!

My store has been using this priceless app for the past year and it has been incredible. 99% of our products are customizable, and this app is THE most bang for any buck spent! Rather than spend thousands of dollars on experts to properly code our site, we've employed this app by ShopStorm and it has proven invaluable. Additionally, the support team has provided the best of help, even fixing problems over weekends! Thanks to the team here, and I will remain a loyal customer. Steve

This app has been a life saver. It exactly offers what I was looking for. Easy to use and very user friendly. Over and above, I was glad to see the assistance support offered by their team (Ryan). Great going. All the Best!

The best app I have on my shop by far! You can add choices for customer's to select with ease. if you get in a pickle, the app developers are prompt to help! Highly recommend!

Setup was simple and support was flawless! Thank you guys so much!

They found a bug caused by another app and worked to fix it. Software works great, and worth every penny.

Love this app!!! Allows us to add endless options to our website. Excellent customer service!!!

Product does exactly what it promises, does it well, and the customer support is outstanding. Highly recommended.

We ran into the problem of being limited by Shopify's variant limit. We needed several variant options per product & in some cases needed to add an additional price for some variants. Product Customizer took care of this in no time. They even went as far as going in and customizing some of the code to make sure it was working optimal with my current theme. Great customer support! The only recommendation I have for the team is to implement product images for each option created. + Value price at a basic price of only $9.99 per month

Erimish

2017-03-06

United States

This app is excellent! It works exactly like it should, but even better is the service you get from the creators. They have easily taken care of any questions I have and continued to make modifications when I needed them!! They are great!!

My online shop simply could not operate with this app. We specialise in personalised gifts that require customisation and this app allows customers to shop ad customise their gifts with ease. www.mikkiandme.com.au

Cubiczirconia

2017-02-14

United States

The Product Customizer app saves me so much time and money! Lots of rings we sell comes in the customer's choice of 24 different sizes, plus 5 different material options, plus 13 different center stone shapes, PLUS 9 different center stone sizes! These multiple different options used to mean that every ring spent hundreds of SKUs and without upgrading to a higher level of Shopify, I'd be limited to a very small selection of jewelry. This app allows me to add different product options without the hassle of a 100,000 excel sheet for each product import -- and the saved sets make it a task that takes less than 5 seconds for each product. I love it! That said, my only wish for this product would be that it would allow for different product options input by Product Optimizer to update the cost of the product (like having different variants in Shopify does). Update: February 2017 I had asked for this variant pricing option for a year or more and it looks like the team at Product Customizer added this feature. I'll be using it soon.

Simple to use and very flexible. Exactly the app I needed to offer different options on my products. I like the fact you can set up custom fields and then add them to products if they are relevant.