Reviews for Product Options & Customizer

Product Customizer is "OK" as a starter app, but has limitations that unfortunately are holding us back. Just went "blank" on us this morning and unable to modify or view any options.

very unsatisfied with the customer service. Had to uninstall.

Used the app in 3 stores. Takes a day to work everything out in a busy store but after that invaluable and has made life easy for our customers and us. You need this app!

Product customizer support has been absolutely amazing. Willing to go above and beyond to write and implement custom code to fit the needs of their customers. 10/10

Ive used quite a few product option apps in the past, and Product Customizer is the easiest to use by far - much needed for my personalised jewellery store! Bit of tweaking needed to fit our theme, but ShopStorm were super quick to respond and fix the issue within hours - and on a Sunday!! Amazing service and amazing app for an affordable price.

User friendly, simple interface, able to implement and put to use very quickly. I had a few questions and customer care was quick to respond and accommodate, same day. I'm a happy customer!

This app does a great job and the product creators are very responsive to any of our special requests. We're very happy with it!

Very helpful support team, don't hesitate to reach out to them for help. Quite simple to use and get going, I highly reccomend.

Real easy to use, well worth adding for any site that has a lot of products or variations, combined with meteor menu its a good team

It's a really crappy app. I'm not sure what's up with all these good reviews. I never write reviews, but I felt that this was justified. In theory, it sounds great. In practice, it's total junk and their support is horrific. They take 3 to 5 days to respond and they have no sense of urgency. App does not work as it should nor does it do what it claims. Their demo page is sketchy because they're using a custom checkout page. It will not work the same on your shop unless you have Shopify Plus. Even then, you will still have inventory management issues because of the way the options are added. Not going to go into details here, it's nor worth my time. Save yourself the headache, trust me. Ah, and removing was a PIA, it leaves a huge mess behind. Pass.

Tried the app, didnt like it. Uninstalled it and had some left over code all over the place. Really annoying.

Doesn't work good and the support takes 4/5 days

Vwaq

2018-04-28

United States

Love it! This is an excellent app. Easy to use and works great without any negative issues.

App was not working properly and I waited 5 days with no reply to emails from support and have had to delete the app. I do not recommend it and have found an easier to use app.

This app is exactly what I was looking for to add customized options to my bridesmaid and future mrs mugs! Thank you!!

This app is essential to getting the functionality I needed for my shop. Installation was easy and it was very simple to figure out how to build the customization forms. I needed a little help customizing the layout of my product pages in regards to having the description go before the options showed, and support was fast and friendly in doing this task that they totally don't HAVE to do.

It's been a few days since I took this app and I ask for the installation because I don't know how to do it, and I don't know how to do any intervention, I receive emails without interest. However, it is well stated that the installation is free of charge on their part.

Too slow to respond - no phone to call in inquiries Please cancel and ensure that no payment goes through Ken Hayden

So handy to have! You're able to customize everything. I just wish I could customize how many quantities I have of something (for example - necklace chain colours but I only have 1 left of a certain colour)

This is a must have for my invitation shop! Papertrailsco.com! Perfect for custom printed items! :D

Works great and the support is unbelievable, they made many custom changes upon request Thank you!!

LOVE this app. It's everything we needed for our online shop and the support team went in and fixed a tiny bug almost instantly. They're awesome! I'd recommend this app to anyone looking to have their e-commerce products customizable by customers before purchase. Easy to set-up and very user-friendly.

An app that is very easy to install and use. I have been using product customizer for my cycling apparel business. I has allowed us to easily integrate new features into our buying process.

We've been using this app for a couple years now. Adds a lot to products when we need it. We recently had an issue with our new theme not accepting this app and Kim went in and helped fix it right away. Fantastic app and fantastic customer service. Well worth it.

where i can finr product-cutyomizr.liquid file?? its very bad to use..