Reviews for Product Options & Customizer

Product Customizer is absolutely an amazing app and it is easy to customize your products to infinity! For me the "conditional logic" is a very powerful feature and so user-friendly! This app is in a league of its own as I tried out literally all of them and the tech - support was fast and efficient Thanks to Sean, Jim & Steven!

Tried a few different apps and deleted them soon after. This app works really well and the customer service has been amazing. Very helpful and fast!

App didn't work for my theme even after me going into the code and manually entering it. I uninstalled the app and got a message as to why I did I told them what the issue was and they told me to reinstall and they would do the coding them self and give me a free month. I don't care about the month obviously I paid the price the first time I just need a product that works. I responded to the email and got automated response that basically said Hi thanks for installing we've looked at your code and looks like everything is functioning properly let us know if you need anything... I then respond is this a bot and a rep named Sean answered no this is not a bot... but the later explains to me that it was an automated message(aka a bot!!) after me explaining my frustration on the situation not being handled. The conversation went back and forth about petty details that kinda shifted blame from them to me instead of this guy looking at our conversation thread and coming up with a solution to my existing problem. Needless to say its not a big deal to some but to me this was a very bad experience when I already had uninstalled the app and moved on and they asked to make it right but I still don't have a working product a week later because I'm spending 20-30mins of my time explaining irrelevant details with Sean. I'm glad I know how to problem solve and created my options through the existing product variables that comes with shopify as a temporary fix or I would have been scrambling because Sean don't know how to do his job correctly. Hope This saves someone else the headache. My shop is dksuitcity.shop so the users know this is a real person. Hope this isn't to wordy. I tried to skip a few things that are unimportant to my point.

This app works perfect for adding text to a product. Also you can make it so that the customer is required to add a custom field before they are able to add to cart. I had a small issue but i contacted customer service and they had it fixed in 10 minutes!!! I was pretty surprised. Thank you Steven for the help.

This app helped us create a custom product quickly and easily, but more important: the folks who built it were extremely helpful. Fast responses to requests and detailed explanations made all the difference - thanks!

This app is great! It offers many options. Especially the customer service is very good and quick! Highly recommended

The support team is amazing! I can’t aay enough good things about them! The are truly great. Another app kept freezing my form I was trying to build, but I love how I can require certain info if I have a custom order before they can add it to the checkout page. I changed my the email because I didn’t like the layout, they sent me an email and have my product pages exactly how I want them. Simple, clean, and options.

limabeankids

2018-12-18

United States

Love this app - it is perfect for my personalized products and super easy to use. Support is FANTASTIC whenever I've had a question or needed any sort of help when switching themes. Could not recommend this product more!

this is very well!!!!!! Great service, quick support！！！！！！！！！！！ this is very well!!!!!! Great service, quick support！！！！！！！！！！！

very good app. wonderful customer service!!! My product has over 500 SKUs. This app do help! Thank you for your team!!!

Very nice solution. It is easy to install and modify. The customer Service is quick and very helpful. I am quite satisfied with this solution. Thank you Daniel!!

We've recently started to customize a few of the products that we sell and were looking for an app that would allow us to not only offer multiple options, but also to charge based on the option(s) picked. After looking at a few different ones, this was EXACTLY what we needed. The ability to create templates and logical rules for the various options makes this app very, very worth the price. Easy to set up, easy to use. The developer even does the install for you quickly and is very responsive if you have questions. I wish I could give it more than 5 stars.

The conditional logic is perfect at making a clean checkout experience for my store. Great product.

This app is reliable and easy to use. I sell customizable products, and the Product Options app is critical for my business. While it may not have quite as many features as other product option apps I tried, it works perfectly without any problems or bugs that I've seen. Their support is outstanding, and they'll be there to help you with any questions or problems that come up.

HMC BILLET

2018-11-06

United States

These guys are amazing!!! Awesome plugin!! You cant go wrong and there support is top notch!!! I would highly recommend them.

Super quick in replying to my query to get me up and running again. (my oversight not theirs). Thank you

Elite Athletic Gear

2018-10-31

United States

Just switched over from another product options app and have been pleased with this app so far. Functions well.

The customer service goes above and beyond! I was blown away! I have been using this app for years and love it!

This app allows me to create as many custom options as I need to make purchasing easier for my customers. ShopStorm is always quick to help and correct any issue. This is overall a great app and very easy to use!

The app has allowed me to create personal filters and product customisation, making our website very convenient for both our customers and for us. Jim has assisted us well in setting up the app and answered all my questions in an efficient and polite way. Highly recommend!

I used his app to hep me create customized products. Simple and easy to use and it works great. I would highly recommend it.

We’ve used just the basic part of the app, and it has been easy to use for us to add more customized options for our shop.

The app is great when it will actually load. I find 9/10 times when trying to open the app it now goes to a blank page and I can't customize any products. Really annoying.

Code screwed up my site by automatically adding extra charges to cart and it took days for them to respond. Never fully fixed the issue or offered an explanation.

VERY helpful...delighted that I don't have to press a save button every time I add an option. Love the way it looks online as well. Thank you!!!!