Reviews for Product Options & Customizer

It has been stable in what I use it for. Support from Product Options & Customizer--although only had to use it a couple of times in the past 5 yrs--is always quick, courteous and resolves the issues in a timely fashion.

Helped with everything i was in a need of and even coded stuff I needed fixed :)

I recently integrated the Product Options and Customizer app into my Shopify store to enhance my customers' online shopping experience. During the setup of my first item, I missed a step and needed some help. Using the conveniently located chat option on the homepage, I was connected with a representative in seconds. Shevaughn assisted me— He was knowledgeable, helpful, funny, and responsive. I am extremely pleased with my choice of this application. Thanks for being awesome!

very helpful

This app constantly crashes, you have to check it everyday to ensure its options are working. Today noticed options were missing, clicked on app, it had an update of the app. App updated and now I can't see any of my account information. Page comes up blank. Been waiting on support response all day. Customers cannot check out due to issues on the listing not showing. it's good when it does decide to work. but the inconsistency is truly getting annoying.

Aman was extremely helpful and knowledgeable. He actually took the time to place the upload file button for me on all my customizable products!

Product Customizer is definitely a great option to consider, if you are seeking an app that will allow you to customize your products, I recommend Product Customizer. A demo session enabled me to navigate my way around the app quite easily. The customer service is fantastic, I couldn't ask for better.

Simple to use and at a decent price. Customer service is good too.

Really happy with the app and the tech team is extremely helpful (and quick) with changes.

Der Support war extrem schnell, kompetent, freundlich und genau das, was ich gebraucht habe! Ein weltklasse Service, den ich sehr zu schätzen weiß! Mega! Weiter so!

I'm currently using Premium Customizer for $29.90/month. They do have WhatsApp support. However, the app only functions correctly if the theme is set to direct customers to the cart page when they add products to their cart. I offer an option where customers can choose to either view the cart or continue shopping after adding an item. I’ve spent over 10 hours creating these options and products, but when I check the cart, it incorrectly shows a total of $1,878,800.00 and support hasn't been able to fix this issue. The only solution is to configure is to have the cart button to redirect to the cart page immediately after a customer adds a product, which will decrease the sale conversion, I just wanted to have +100 variant option for few of my products but I'm gonna have to use a different app. Don't waste your time if you don't want this option. Although they helped me on support very well through Whatsapp.

It is Great and the support is amazing! I'm sure this app will help me to grow.

The support provided is outstanding. I asked how to do something and 2 seconds later, it was done - they did it for me :) Thank you!!!

The customer service was very professional and solved my problem quickly.

Hi Ballet Rosa, Thank you for the five-star review! Your support means a lot to us. Thanks for being a valued user!

very good app, it works, the assistance staff is very helpful and chats on whatsapp, very good

Hi Zeldara, Thank you for the five-star review! Your support means a lot to us. Thanks for being a valued user!

Great app! Easy to deal with. Plus customer care is on the highest level. Highly recommend!

The customer service was really a good experience. Thank you Shevaughn.

The best app so fare, the service is perfect, many thanks to Shevaughn

Super Funktionen und sehr schneller und hilfreicher Kundenservice!

App works perfectly and customer service was able to solve immediately a quick issue. Recommended!

Very helpful support

Very helpful

This app was exactly what I was looking for to get all of my custom product varriants into my store! The backend of the app is super is to use and straight forward as well. Also their support is unmatched! I booked a zoom call with (Deep) and he helped me implant all of my custom tweaks that I needed preformed in 24 hours. Company and staff are 10/10! Thank you Deep and Product Customizer for being awesome! lol Deep is 10/10!