Reviews for Product Options & Customizer

Amazing App with Best Team Support. Hi British Panda Co., Thank you for the kind words! We're delighted to know you’re enjoying the app and the support team has made a positive impact. We appreciate your feedback!

Easy to use and a great add on app to increase sales. Excellent support also. Definitely recommend. Hi Colour and Spice Pty Ltd, Thank you for sharing your positive experience! We're thrilled that you find the app user-friendly and effective in boosting sales. It's wonderful to hear our support team has been able to assist you. Thanks for the recommendation!

best experience sir helped me very politely and very calmly and he also gave me solution regarding other things. Hi Crazystore, Thank you for your review! We're pleased to hear that our team provided you with a polite and calm experience, offering solutions to your issues. We always aim for the best customer service and it's great to know we could help.

Unreliable App – Causing Significant Business Losses I’ve been using the "Product Customizer" app for some time, and unfortunately, I’ve faced numerous issues that have seriously impacted my business. Most recently, the app completely stopped allowing customers to add products with file uploads to their cart, which has caused a major loss in sales since this morning. This is a key feature for my store, and when it doesn’t work, it directly affects my revenue and customer experience. This isn't the first issue I've experienced. Previous bugs with the app have also disrupted my business, and while support has been responsive in the past, the frequency and severity of these bugs have made it difficult to rely on the app for consistent performance. As a business owner, I depend on reliable tools, and these ongoing problems have made it challenging to trust this app. I hope that future updates will address these issues, but based on my experience, I cannot recommend this app to other store owners who need reliable customization functionality. Shugis, Thank you so much for sharing this review. I’m very sorry about the trouble you’ve encountered with our app and the impact it’s had on your business. I completely understand how frustrating and disruptive this situation would be for your orders. We provide a file upload field and it needs to work 100% of the time. We have since resolved this issue and a couple of others - they were temporarily caused by a migration to new servers and UI that will make our app faster and more reliable into the future. But the issue is fixed and file upload data should carry through to orders now like normal. I really appreciate your understanding, and I will email you directly as well from here.

nachdem ich es selber nicht ganz hinbekommen habe, hat mir der Support wunderbar und schnell weitergeholfen, jetzt funtkioniert alles bestens... Hallo FC Wacker Innsbruck Fan Shop, Vielen Dank für Ihr Feedback! Es freut uns sehr zu hören, dass unser Support Ihnen schnell und effizient weiterhelfen konnte.

Fantastic assistance.He was so patient and kind and I truly appreciate his help. Very knowledgeable and so happy to help. Thank you so much for your time. Hi Lucky Dooby Doodle Store, Thank you for sharing your experience! We're delighted to hear that you received such patient and kind assistance. It's great to know that the support was helpful and knowledgeable. Your satisfaction is our priority! We appreciate your kind words!

Hi courtgirl, Thank you for the 5-star rating! We truly appreciate your support!

Brilliant Customer Service Hi Custom Shinz, Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer service. Providing excellent support is our top priority! We appreciate your support!

This app is great and offers multiple options for customizing each product! The support has been fantastic, the are very knowledgeable, responsive, and proactive! Hi My Side Bedding, Thank you for your feedback! We're glad to hear that you're enjoying the app and its customization options. It's wonderful to know that our support team has been knowledgeable and responsive in assisting you! We appreciate your support!

Shevaughn has been an amazing help for me and quick to respond as I get ready to launch my website. If you have products that need customization, then this is the app for you. Hi StevieDecals, Thank you so much for your kind words! We're thrilled to hear that Shevaughn was able to assist you quickly and effectively as you prepare to launch your website. It's great to know our app is meeting your customization needs! We appreciate your recommendation and wish you the best of luck with your launch!

Exactly the features I need to have unlimited options, and product support was truly exceptional. Would definitely recommend. Hi Southern Supply Party, Thank you for your feedback! We're delighted to hear that the app's features meet your needs and that you found our product support exceptional. Your recommendation means a lot to us. Thanks for choosing our app!

Unbelievable support. The support team quickly resolved issues I was having (learning curve issues, not application issues) and helped me implement some design tweeks to work best for my store. Specifically, I need to call out Deepanjoy and Shevaughn. They went above and beyond to make customizer look and work perfectly for my store. Hi Navy Paddles, Thank you for your fantastic feedback! We're thrilled to hear that Deepanjoy and Shevaughn provided exceptional support and helped you resolve your learning curve issues. It's great to know they went above and beyond to customize the app to suit your store perfectly. We appreciate your kind words and your trust in our app!

Easy to use and fast customer service Hi Ivory Bloom Boutique, Thank you for your feedback! We're glad to hear that you find the app easy to use and that our customer service has been quick to assist. We appreciate your support!

Great Hi Elite Urban, Thank you for your feedback! We're glad to hear you're satisfied. If you need any assistance, we're here to help!

Hi Strong Style Fragrance, Thank you for the 5-star rating! We appreciate your support!

Powerful tool for a very reasonable price, live chat team is very helpful. Hi Shedlife Workwear, Thank you for your feedback! We're glad to hear that our support team was helpful. We're here to support you every step of the way. Thanks for choosing our app!

good Hi SOCIAL-SHIRT, Thank you for your feedback! We're glad to hear you're satisfied. If you need any assistance, we're here to help!

Tech Suport is very good . It help me understand the process of setup Hi Denim Project, Thank you for your feedback! We're glad to hear that our tech support was helpful in guiding you through the setup process. Providing clear and supportive assistance is important to us. We appreciate your trust in our service!

I contacted the customer service team at Product Options & Customizer and they responded immediately without any wait time at all. Deepanjoy spent a significant amount of time fixing the options and logic on one of my products. He quickly found a solution and then added it to my remaining products. I found him friendly, helpful and all my issues were resolves quickly. Fantastic customer service and great product that is capable of dealing with extremely complicated product options. I'd 100% recommend.

I just underwent a very easy tutorial on how to work the application on Shopify it was very easy and very helpful! Thank you

Hi Exotic Trim Keys, Thank you for the 5-star rating! We appreciate your support!

So far so good :), great product customizing app.

Aman and Cristal were not only responsive, communicative and professional, he they able to fix our problems and concerns in almost NO time. We are thrilled to work with them and they saved us as we had a deadline! Thank you so much Aman! We are so incredibly grateful for the entire team. Functionality is amazing in Product Options & Customizer and their support is unparalleled.

PC helped me a lot today with refreshing my app on my new Shopify theme! He was very helpful and I appreciate his time and assistance a lot. Thank you!

Quick and easy setup. We were looking for an option to let customers choose 5 products as one price. After several apps this one worked the best. We did run into a minor issue. Deepanjoy with their support team was able to correct the issue in minutes. Would definitely recommend if you want to customize your product offerings. Update 9/15/24 The team helped me solve another issue on a Sunday! Thank you again.