NM State Alumni Shop
2025-04-03
We've been using this app for years on other stores, and it's always done what we've needed it to. Tech support is awesome when we're not sure how to set up a particular thing, which isn't often as it's pretty easy to use! Great app. Thank you for being such a long-time user and for your continued support! We're so glad to hear the app consistently meets your needs and that you've found it easy to use. It's great to know our support team has been helpful whenever needed. We truly appreciate your kind words and loyalty.
Vintage Comics
2025-03-21
Amazing support and a great app that finally resolves my issue of limited variants ! Would recommend :) Also supper prompt and helpful support staff that resolved the issue and made the whole process extremely easy to deal with Thanks for your review! We are happy our app was able to assist you in overcoming your variant limits.
Art Gallery of Nova Scotia
2025-03-14
Great app with excellent customer support! I needed a way to add hyperlinks within forms, which isn't a current built-in feature. When I reached out to the team, they quickly developed a workaround to help. Their responsiveness and willingness to go the extra mile made a huge difference. The app is user-friendly and integrates well with our product line. Looking forward to seeing hyperlink functionality as a built-in feature in the future! Thanks for the review! We are happy to see our support team go the extra mile to give you a great experience and provide a solution to your request.
JoPo Grips
2025-03-14
⭐️⭐️⭐️⭐️⭐️ Exceptional App & Unmatched Support from Shevaughn! I can't say enough great things about PC - Product Options by Product Customizer and the phenomenal support provided by Shevaughn! I was trying to set up multiple variant options for a customizable product, and the process seemed daunting at first. But Shevaughn made it an absolute breeze! He walked me through the setup with a clear, step-by-step process that was super easy to follow. And here's the best part—he even jumped on a Google Meet with me! In this digital age, there's nothing better than speaking with a real human when you need help, especially if you're not the most tech-savvy person (like me!). Shevaughn’s patience, professionalism, and expertise were beyond impressive. Thanks to him, I now have my customizable options running smoothly and exactly how I wanted them. Honestly, Shevaughn deserves a raise or possibly even a yacht! If you’re looking for an app that’s powerful and flexible, backed by top-notch customer support, look no further. Highly recommend this app and Shevaughn’s incredible assistance! Thanks for the review! Shevaughn is one of the stars of our support team, and it sounds like he gave you the VIP treatment :)
Poppington's Gourmet Popcorn
2025-03-12
The support team was super responsive and helpful when I reached out with a technical issue. The problem was solved promptly and professionally. Thanks for the review! Our support prides itself on providing excellent support, we are pleased that they were able to resolve your issue quickly.
POPDIPITY GOURMET POPCORN
2025-03-12
Thank you for the review!
Wag Adventures
2025-03-10
Thanks for the review!
www.barfindia.com
2025-03-09
I would rate them 10-stars. The best customer service. even at midnight they were promptly up there resolving a query I had at midnight. Fast resolution. Excellent customer service. Thanks for the review! We are ecstatic that our support team provided you with an excellent experience.
LB new
2025-02-27
I've been using PC-Product options for close to 10 years i believe and they have always been extremely quick with helping me out! The platform is very universal and easy to use for a good price espacially considering you can add an upcharge to any option! Thank you! Thank you for the excellent review!
Holy Cow Leather & Goods
2025-02-27
I was having an issue with one of the options I was using for my products so I opened a chat in the app and Shev helped me resolve it. Super helpful and quick to respond! Thanks for the review! We are pleased your issue was resolved quickly by Shevaughn.
Fever Stitch
2025-02-07
Wonderful customer support! Thanks for the review! We are happy you had a great experience with our wonderful support team.
Future Lite Industries
2025-02-05
Very good support! Thanks for the review! We are pleased our team provided you with great support.
PickleballDinkDinkSmash.com
2025-02-04
I just spent some time chatting with Shevaugn and he was fabulous. He was very gracious about allowing me to check out other apps that may work better for me. After researching it, I decided to use thier app. I loved the personal service and there was not wait time to get help. Thank you, this is a great aapp. Thanks for the review! We are pleased that Shevaughn provided you with white glove support.
Camprageous Gifts
2025-02-02
Product Customizer allows my Shopify store to have all the drop downs I need to sell products with several variants. There have been some glitches, but the customer service is always there to help solve the problem quickly.
Custom Crafting Alliance, LLC
2025-02-01
Excellent support. I had upgraded my store theme and the Customizer was not working. Within minutes, I was speaking with Customer Service and they resolved the problem! Excellent add-on! Thanks for the review! Upgrading your theme can be tricky, but I'm happy our support team helped you through the process.
Empreintes Éternelles
2025-01-22
SAV très bien, à résolu mon problème rapidement. :) Nous sommes heureux que notre équipe d'assistance ait pu résoudre votre problème rapidement. :)
My Store
2025-01-20
Product is great as the support has been awesome Thanks for the review! We are happy you are pleased with our app and support team.
3KMarble
2025-01-20
Thank you very much. It is a very successful and healthy application. Thank you for your feedback! We are happy that our application suits your needs.
Getspexy
2025-01-17
Really helpful team. Quick response and ready to assist whenever needed. Deep (from the team) even went beyond what was just needed and give me a few other helpful suggestions too. He was eager to get my problem solved and hopped on to a call twice within the same day. Thank you Deep and product options teams! Thank you for your wonderful review! Our team takes great pride in offering exceptional support to our users, and Deep is just one of our many rockstars.
Flexscreen Canada
2025-01-15
Had a couple of slight integration issues, messaged support and they helped out immediately! Thanks for all the help! Hi Flexscreen Canada, Thank you for your feedback! We’re glad our support team could assist you right away with the integration issues. Thanks for choosing Product Customizer!
Black Sheep Design
2025-01-03
Great customer service. My store stopped working with the Customizer App. I contacted customer services and was told it was because the theme I was using was old and had become un-supported. I was guided towards new themes that would work. I have updated my store and everything is good again. Shevaughn was very helpful and guided me through the whole process. Hi Black Sheep Design, Thank you for your feedback! We’re glad Shevaughn was able to guide you through updating your theme and getting everything back on track. We appreciate your trust in our app and support team!
elephano.com
2025-01-02
This app is absolutely perfect for my needs - My customers can personalise their orders with ease and saves me a lot of time. The app didnt work properly in a certain area and when I contacted customer support, they were very helpful and had my problem sorted within 24 hours. I am very happy with this app and I recommend it to anyone selling multi-optional products on thir store. Hi elephano.com, Thank you for sharing your experience! We’re delighted to hear the app has streamlined your process and made personalization easier for your customers. It’s great to know our support team resolved your issue promptly. We appreciate your recommendation and support!
Minu.si
2024-12-27
It is not working and is showing on the product page. Nobody is replying on Support.
The Lane Bakery
2024-12-19
What a great app. Does exactly what I need & the customer service is incredible. Had a few times I've had to use the support and within an hour my problems are solved. Absolutely love the WhatApp support feature too. Thanks guys! Hi The Lane Bakery, Thank you for your wonderful feedback! We’re thrilled to hear that the app meets your needs and that our support team has been so helpful in resolving your issues quickly. Thanks for trusting PC!
ScrubsUk.com
2024-12-18
Very prompt response and solved my issue! Hi ScrubsUk.com, Thank you for your feedback! We're happy to hear that our prompt response helped solve your issue. Thanks for trusting PC!