Luxe and Laughs LLC
2024-12-11
I had difficulties at first, reached out to the team, and was helped in a timely manner. Thank you so much! You guys are awesome! Hi Luxe and Laughs LLC, Thank you for sharing your experience! We're glad to hear that our team was able to assist you quickly and resolve the difficulties you faced. We appreciate your kind words and thank you for choosing PC!
Freaky Ferments
2024-12-08
Great app to use for custom products. The support is outstanding. I rarely have an issue, but if I do it's fixed in minutes. Thank you and the team for a great experience. Hi Freaky Ferments, Thank you for your wonderful feedback! We're so pleased to hear that our app has worked well for your custom products, and that our team has been quick to resolve any issues you’ve encountered. We appreciate your trust and support!
Robes 4 You
2024-12-03
Excellent customer service , if you have an issue they respond within minutes and usually have everything working very quickly Hi Robes 4 You, Thank you for sharing your experience! We’re glad to hear our team provided quick and effective support to resolve your issue. Thanks for trusting PC!
itty Bitty Keepsake
2024-12-01
great service Hi itty Bitty Keepsake, Thank you for your feedback! We’re glad to hear you’ve had a great experience with our service. We appreciate your support!
Revupoints
2024-11-30
This app is great and helped me a lot to start my own restaurant. Hi Revupoints, Thank you for your feedback! We're thrilled to hear that the app has been a great help in starting your restaurant. We wish you continued success!
HIGH-5 PRINTWEAR
2024-11-29
Customer support was very helpful, I had an issue - partly due to an old theme we were using, and they were able to fix quickly. Even provide additional supportive information. Hi HIGH-5 PRINTWEAR, Thank you for your feedback! We're glad to hear that our support team was able to resolve your issue quickly and provide extra guidance along the way. We appreciate your support!
Elgin® USA
2024-11-27
The app works well and the support is second to none. Always fixes any issues on the spot. Hi Elgin® USA, Thank you for your feedback! We're thrilled to know that the app is working well for you and that our support team has been able to address your issues promptly. We appreciate your support!
Soul Beadz and Bling
2024-11-25
Very helpful solving my issue of attachments not coming through with the orders. I had no idea I needed to update the theme. Great customer service and patience in solving my issue. Hi Soul Beadz and Bling, Thank you for your feedback! We're glad to hear that our team was able to help resolve the issue with attachments and guide you through updating your theme. Your kind words about our customer service mean a lot to us. We appreciate your support!
2024-11-25
Shevaughn has been a wonderful help in getting the customizer to work flawlessly on my website. I can't thank him enough - the app is fantastic for having customers add add-ons to their orders and its a perfect addition to any website! Hi SNASH JEWELRY, Thank you for your feedback! We’re delighted to hear that Shevaughn provided wonderful help in getting the customizer to work on your website. It's fantastic to know the app is making it easy for your customers to add add-ons to their orders. We appreciate your support!
TheArtsOfDani
2024-11-24
Always so helpful and there when I need them. Quick and fast. Will help you with your theme and the app. Have been using for almost a year Hi TheArtsOfDani, Thank you for your feedback! We’re happy to hear that our team has been helpful and quick to assist you with both your theme and the app. Your continued use over the past year means a lot to us. We appreciate your support!
GiftsFulEra
2024-11-16
I’ve been using the this app for my Shopify store, and it has completely transformed the way my customers interact with my products. This app makes it so easy to offer personalized products with a seamless and intuitive interface. Quick Response Times: Whenever I ran into a question or needed help with a customization, the support team responded within minutes. It's rare to find such fast and efficient service, especially when you’re working with an app that handles important aspects of your store. Hi GiftsFulEra, Thank you for sharing your experience! We're delighted to hear how much the app has improved your store's customer interactions and that our support team was able to assist you promptly. Thanks for trusting us!
KidouBox
2024-11-16
Service technique réactif et performant. Merci Bonjour KidouBox, Merci pour votre retour ! Nous sommes ravis de savoir que notre service technique a répondu à vos attentes. N’hésitez pas à nous recontacter si vous avez besoin d’aide.
Chuck and Bertie
2024-11-12
Fantastic customer service!! I am really impressed with how the team got back to me and had fixed the issue before I had returned to the office the next day! 10/10 support, friendly and efficient -it may have been a quicker fix because I sent a screenshot of the issue and explained my query in as much detail as possible, so this may be useful to do when you first contact for them for help getting setup. I had never used this app for my store before, but I will be integrating more options on my product pages now as it's not so scary to do Definitely recommend ✨⭐ Hi Chuck and Bertie, Thank you for your thoughtful feedback! It's great to hear that our team provided you with such prompt and friendly support. We truly appreciate the recommendation!
Bella & Blush
2024-11-11
I have had this app since 2105 and I always receive very fast support and they always fix the errors while I wait. I love this app and its worth every penny! Hi Bella & Blush, Thank you for being such a long-time user! It's fantastic to hear that you've consistently received fast and reliable support. Your kind words about the app mean a lot to us. We truly appreciate your loyalty!
Apex Performance Premier Racing Outfitters
2024-11-11
Once the app was set up correctly, it seems to work great. Hi Apex Performance Premier Racing Outfitters, Thank you for sharing your experience! We're glad to hear the app is working great for you. We appreciate your feedback!
Maison Délara
2024-11-10
great service, great help ! Hi Maison Délara, Thank you for your feedback! We're glad to hear you had a great experience with our service. We appreciate your support!
WallPoster
2024-11-09
La meilleure application pour les options produits que j'ai testé. Le service client est exceptionnel, Deepan m'a aider à résoudre un problème sur ma boutique qui n'était même pas lié avec cette application ! Bonjour WallPoster, Merci pour votre retour ! Nous sommes ravis d’apprendre que vous appréciez notre application. Un grand merci à Deepan pour son aide précieuse, même au-delà de l’application. N’hésitez pas à nous contacter si vous avez d'autres questions ou besoins. Nous vous remercions pour votre confiance !
My Store
2024-11-08
Deepanjoy provided a great demo for me and answered all of my questions. Thank you very much for your help. Hi My Store, Thank you for sharing your experience! We're so glad Deepanjoy's demo was helpful and that he could answer all your questions. Let us know if there's anything else we can assist you with! We appreciate your support!
Mindify
2024-11-08
Deep Das is a very kind and friendly person. He helped me fix my problem within minutes. Thank you so much for the great service!! Hi Mindify, Thank you for sharing your experience! We're glad to hear that Deep provided quick and friendly assistance. It's great to know your issue was resolved swiftly. We appreciate your support!
Huoroi
2024-11-06
yall just make it too hard to put the variant options there...and the variant otptions arent even working on the theme...usually we suppose to go to apps embeded and turn this on to work..but the app isnt even there. Hi Huoroi, Thank you for reaching out and sharing your experience with us. We’re sorry to hear that you’ve had trouble with the variant options and the app’s integration into your theme. It seems there was some confusion regarding the setup, and we sincerely apologize for any inconvenience caused. We’ve tried to assist but haven’t received a reply, so we’re still here to help get everything running smoothly. If you’d like, please reach out again and our team will be more than happy to walk you through the process and ensure the variant options are properly configured. Thank you for your understanding, and we look forward to hearing from you soon! Best regards, The Support Team
SBG Home & Design
2024-11-04
Shevaughn was great at explaining how the app worked! Excited to incorporate it into our store! Thanks again :) Hi SBG Home & Design, Thanks for your feedback! We’re thrilled to hear that Shevaughn was able to explain everything clearly. We’re excited to see how you incorporate the app into your store! Enjoy boosting those sales!
Ted & Stitch Limited
2024-11-04
I have been using this app now for over a year. The customer service is incredible, always quick to reply and nothing is ever an issue. 10/10 from me! Hi Ted & Stitch Limited, Thank you for sharing your experience! We're thrilled to know that you've had such consistent support from our team over the past year. Quick and reliable service is our goal, and we're grateful for your rating! Thanks again!
Grail 99
2024-11-03
Hi Grail 99, Thank you for the 5 stars! We appreciate it.
SoulBond
2024-10-30
Shevaughn was really helpful and was able to make custom changes via code to meet my needs. Highly recommend Hi SoulBond, Thank you for your review! We're glad to hear that our team member Shevaughn was able to provide the custom changes you needed. Your recommendation means a lot to us! Thanks again!
Lavender Blue Soul
2024-10-25
Hi Lavender Blue Soul, Thank you for the 5-star rating! We truly appreciate your support!