Reviews for Product Options & Customizer

Great app just what we needed here at Key Workwear. Their tec support is fantastic, fast responce times and will even do the task you are strugling with.

Really helpful when i reached out and solved the issue in no time.

Very easy to use app and the customer service is EXCELLENT!

We have been using the Product Customizer app for the past few years. It has helped us expand our product option offerings to our customers. It is robust and easy to use. The Product Customizer team, especially Sheniel, is fast to respond to inquiries, help troubleshoot any issues, and fix them quickly. We highly recommend them! 2022 Update: We just updated our store to a new theme and ran into some issues. Reached out to the Product Customizer team via chat. Shevaughn was very knowledgable, quickly spotted the issue, and helped us solve it. Thank you, Shevaughn! 2023 Update: Shevaughn has been such a wonderful support in helping us quickly and efficiently resolve an issue. Thank you! 2024 Update: A business can greatly benefit from a customer care team that is swift, well-informed, and effective. This is precisely what Shevaughn has consistently provided for our store in recent years. Much gratitude to Shevaughn!

The app is extremely easy to navigate and work, but more importantly Shevaughn in customer service is tremendous. He is so diligent and fast at responding to any of our problems and assures that they will be fixed immediately. He's on top of it. I couldn't ask for a better experience!

Einkpads

2024-01-28

United States

Good support

Fantastic service, I wasn't able to get a product to load on my product list. I sent a message and had the issue resolved immediately.. Awesome service..

Works great! Took me about 30 mins to figure it out and my support representative fixed an issue I had really quickly.

Its a great product and they are very helpfull for showing what the app can do !! taking a lot of time !

It has a variety of features and functions. Customer service is courteous and responsive.

First time user here. Amazing support, very friendly and helpful and fast. I'm gonna stick around.

Very good tech support. Recommend

Twisted ShifterZ

2024-01-22

United States

Great app with the needed options and easy to use. Great Customer support the few times needed

Excellent customer support from Shevaughn.

10 out of 10. A great app and even better support / service. This has made it really easy for my customers to fully customise there product. Why i didnt use this sooner i dont know. Thanks Olly.

Great Customer Service!

Aman is great with app and product customisation support. I ended up choosing this app for my product customisation because of their exceptional customer support. Thanks!

I signed up for the free trial tonight and had some trouble getting everything setup. I reached out via chat and Aman helped me right away. Very prompt and so helpful to get my customization working. Thank you!

Thank you for your quick response and help i appreciate very very much

I tried a few other apps but they just werent meeting my needs.This is when i downloaded this app. I cant recommend it enough as i can add in any product option i need. it has solved all my problems for my site. I also cant recommend the live chat tech support enough, Shevaughn was very friendly and helpful and helped me solve my problem in under 20 minutes.

Hi Creative Carpets, Thanks for the 4-star review! Feel free to reach out for any assistance!

My name is Shahar, I'm using the Product Customizer app for 5 years with my website. Now I created another website and needed some technical support. It was easy to schedule a meeting at my time We started the meeting at the selected time by "Microsoft Teams", it took for Shevaughn and me to solve the issue in a few minutes. Shevaughn was so patient with me during the meeting and super professional! it gives confidence to know there is an excellent service and technical support, this is so important. Thank you Shevaughn and Product Customer team for an excellent app and support.

Ive tried several apps for weeks and always stumbled with issues, this one has been the best so far, definitely sticking with it and they have the quickest customer support! Deepanjoy helped me witha minor issue within minutes and my store is ready to launch!!!

Always quick to help sort out any issues. Very polite and helpful. Cannot fault. Thanks particularly to Shevaughn for being so patient.

It is a great app, and I am shocked that the team decided to have a free plan for such a great app, I did run into problems with my theme but the support team was super helpful and also responded to all my messages way faster than expected. Great Product, Would recommend. But, as a little heads up, You do need to have a Shopify store 2.0 theme for it to work!