Reviews for Product Options & Customizer

I am building my own store and purchased this app without knowing anything about how to set it up. With messenger, I was up and running quickly, just minutes for someone to answer and willing to help. Shevaughn was my lifeline on this! Great App and Great Service!

I recently had the opportunity to reach out to the support team of this app, and I must say they exceeded my expectations. The level of assistance and guidance I received was exceptional. The team was incredibly helpful and responsive throughout the entire process. They listened attentively to my issue and provided clear instructions to help resolve it. They even went the extra mile by patiently addressing my follow-up questions, ensuring that I fully understood the solution. What impressed me the most was their genuine willingness to assist. They made me feel valued as a user and went above and beyond to ensure my satisfaction. Their professionalism and knowledge were evident in every interaction. I greatly appreciate the support team's dedication and commitment to providing top-notch assistance. It's evident that they take pride in delivering exceptional customer service. I highly recommend this app based on the outstanding support I received. Kudos to the support team for their efforts in making my experience a truly positive one!

These guys were brilliant, understood what I was trying to achieve and helped me through the process start to finish, with professionalism, skill and a bit humour. These guys were brilliant, 7am, they jumped on a call and helped make some modifications after customer feedback. Polite, professional and know their stuff! Thanks again

The application is really very cool, the support is fast and active, especially AMAN, he is really friendly and helpful. I advise everyone

Je trouve que leur service est #1. L'application est simple et efficace, j'ai appréciez leurs appelle de suivit suite à l'installation. Cependant j'attend avec impatience l'option live view pour donner l'expérience maximal à mes clients.

Quick customer service! Got my questions answered and we were on our way. Very helpful for adding variants to products.

I recently encountered an issue with the "option requirement" feature in Product Options and was fortunate enough to receive assistance from Shevaughn, one of their technical support specialists. I am compelled to share my experience and highlight the exemplary service I received. From the very beginning, Shevaughn proved to be an invaluable resource. Despite my limited knowledge of the software, he patiently fixed the issue. Shevaughn's expertise in Product Options was evident throughout our interaction. He quickly identified the root cause of my issue and offered a clear and concise solution. As a result, I was able to resolve the "option requirement" problem with minimal difficulty. In addition to his technical prowess, Shevaughn displayed excellent customer service skills. He was attentive, empathetic, and responsive, making me feel valued and heard as a customer. His friendly demeanor and genuine willingness to help made the entire experience positive. I cannot express enough gratitude for Shevaughn's exceptional technical support. He is a true asset to the Product Options team and a shining example of what customer service should be. Thanks to his help, I can now confidently and easily use the "option requirement" feature. I highly recommend Product Options, not only for their excellent software but also for their unparalleled customer support, exemplified by professionals like Shevaughn.

The developers are very dedicated. I'm truly grateful for their assistance. They have helped me solve many issues. Thank you once again.

excellent app, so easy to use, so i would definitely recommend! and if you do have any issues the customer service is excellent and very very quick!!!

Really good app. Customer service is really helpful too, they reply super fast and are really responsive. Got my issue fixed in minutes. Would 10000% recommend!

Very Quick and helpful! I've been using this app for about 3-4 years and never had a problem with the app.

Very buggy..several issues with loading, app doesnt work from time to time. No solutions for simple issues.

Our business incorporates over 100,000 custom handmade item variants, and we needed a good app with great customer service to help us achieve a positive customer experience. The Product Customizer team has worked above and beyond to bridge the gap between our theme and their plugin to make it work seamlessly. So far, we've had a great experience with them and look forward to utilizing their app for a long time to come.

Just downloaded the app but so far seems fairly easy to use. Had a little hiccup but support was on it and fixed it very quickly.

I downloaded this app and was able to at least add the custom fields then I was stuck. Called support and spoke with Shevaughn and it was fixed within minutes. Everything looks awesome and done in record time. Also, very knowledgeable, courteous and personable. Thank you.

I use 'Product Customizer' app for more that 3 year for files uploading in my store with an option to charge money on extra photos. My experience with the app and the support team is more than great! Everything works fine, and my best words for the app's support team that helped me with different issues when I needed them. It is super important for an app like this to have a good support team They helped me extremely fast, with kindness and professional technical support. Thank you Shevaughn (from technical support) for the last help you gave me which lead me to write this recommendation. Highly recommended Thank you

excellent customer service! Sheniel went above and beyond helping with my store . i would recommend

This app is great and made it so easy to customize a product. The customer service is even better. I reached out after 9pm and Shenial assisted and fixed all the issues in a timely manner while keeping me informed during the process. I highly recommend using this app.

have been using this app for almost over 2 years now. the team are super responsive and helpful. would highly recommend!

The app options are extremely helpful to us and were a necessity to our business model and the support was really quick and responsive as well as helped us solve our issue in less than 10 mins! Will recommend them over and over!

Product is great and works just how i wanted it to. Aman offered me very good service too which I was thankful for.

Love this product, easily lets you customize each product and create add on pricing. Has worked flawlessly and the one time I had an issue it was resolved in minutes.. Highly recommended !

We use this app really well. The support has been amazing - they sorted out my issue with a theme update in 10 mins really well. Though for future advancements - I'd love if there was a way of moving the data or downloading it to support our order management system in some way as the business has grown.

Slick Woody's

2023-05-11

United States

Great app, and quick support. We would recommend to anyone looking to have extensive product options.

Great app. A very reponsive and helpful support.