Reviews for Product Options & Customizer

Always quick to respond to our questions and fix any issues we have with our shop. We're a flower shop and require customization on most of our bouquets and arrangements, adding notes and specific delivery dates. We've been happy with how seamless the process is and how nice the customizations pair with our theme.

We have been a Product Customizer client/user for 8 years now. Our entire business is based on custom names, addresses, graphics, etc. to laser engrave and embroider on a wide variety of luggage and equipment tags. In those 8 years, we have only had to reach out 3 times, the latest happened this weekend when we updated our store theme to the latest version. The team quickly responded with a solution and stayed in communication the whole time - allowing us to test and publish our update. Highly recommend! Thank you for the many years of great customer support.

Fantastic app. Works as intended and without error. Whenever I had an issue, their customer support team was incredibly prompt, fast, and extremely helpful -- truly support so good I've never seen it this good before. Fantastic app!

"Product Options & Customizer" has been a total game-changer for our Shopify store! It's like having a magic wand for product customization. The customer support team is like having friendly wizards on standby.

I highly recommend this app if you are looking to add multiple variations and selections for your items. It does take a little finesse to figure out the technique to getting your variations and conditional logic set up to exactly how you want it, however their customer service chat feature is extremely helpful, and the agents are very helpful. I have not hesitated to reach out to them when I needed assistance and had questions.

Good APP. Solve my problem quickly.

pixelimpress

2023-09-21

United States

I've been using this app for several years now. Always works perfectly. And any time I have a question customer support is easily accessible and always answers my questions.

Großartiger Support, vertrau bruder

It's ugly, hard to customize and doesn't have conditional options.

One of my favorite app in appstore. Best service by problems. Fast and great working app. Love it. Thanks so much.

Great! Im currently using it to add customisation to my product. I encountered some problems, which was quickly solved after I wrote in my request for help. The support given is great and prompt. I highly recommend this app :)

Très bonne application qui permet beaucoup de possibilités de personnalisation. facile à mettre en place et le service client est super réactif et compétent !

Parfait Nicoz est vraiment le boss !

Exactly what I was looking for! I had some difficulty setting it up, but I hopped on the live chat and within minutes I gave them access to my store and they went it and did everything for me - very happy with this app.

Their app is great. Customer service and support line even better!

Kjapp og god hjelp

Easy to use and staff answer questions fast, very professional app.

We can easily enable customization for new products with just a few clicks. Really cool! Great additional options.

Customers can select a bundle and select the options they want however upon the invoice the selections the customers have made do not appear on your invoice

A must have for any Shopify store owner. Opens up new worlds of potential for ordinary products and makes them incredible! Support staff is super friendly and helpful with tech support!

Great App. Works very good. Customer support is 24/7 in chat. Great service! 100& recommend this app. Thank you

The Support form Nicoz was Great, he helped me well! The Support is even available at 2 AM (UTC+2). The App is also working well! Also very easy to use, and there are a lot of options to customize.

I am not sure what i am missing but this app doesn't work. None of the options i created and added to my products doesn't show on the product page and i don't know what to do.

We've just begun using this app, and I ran into a couple of issues related to our Shopify theme. I chatted with support twice in one day and Shevaughn was so helpful...both in solving my problem and in thinking ahead to another issue that might trip us up in the future. I really appreciated it!

It works great, and if you happen to have an issue, their tech support is extremely fast and efficient!