Reviews for Preorder, Back In Stock ‑ Stoq

Great app and a super supportive team, highly recommended.

It was almost love at first sight: the product is so easy to use. The option to "customise everything" was the most important thing for us, as we're a premium fashion label, and visual aesthetics is very important. Had a small problem with how the pre-order button was displayed on our product page, and Anaam from the customer service team was so helpful and friendly. Highly recommend! Tan, Satori Berlin

Works as intended, it has paid for itself with the orders recovered. Support is top-notch, no complaints at all! Thank you for your wonderful review! I'm glad I could assist you with your query on preorders. I wish you the best for your store. If you ever face any issues/ queries about the app, please do feel free to reach out to us :) - Sneha / Merchant Success Team

Thank you for much for the 5-star review! I'm glad I could assist you in making sure you're fully setup with preorders. Wishing you the best. :) If you ever face any issues/ have any queries about the app, please do feel free to reach out to us! We're available round the clock. - Sneha / Merchant Success Team

This app does exactly what I was looking for in a super easy but comprehensive way. When I needed help customising some bits and bobs, support was amazing and more than happy to help. So delighted with my choice! Thank you so much for the wonderful review! I'm happy I could assist with the Notify Me button and preorder badge customization. If you ever need further assistance, we are always here to help you! Nagaraj / Technical Support Specialist

Great app. What stands out is the customer service. Always available, friendly, and extremely helpful Thank you so much for the kind words! :) I'm glad to learn that you're happy with the service. It was a pleasure to set things up according to your needs and help out. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

amazing and speedy customer service via the chat function, very helpful and knowledgeable

Super quick customer service! Thank you so much for the appreciative words! :) I'm glad to learn that you're happy with the service. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

Super easy to set up the Back-In-Stock feature by Stoq. We were juggling between a few different options and settled with Stoq and are happy with the decision thus far. We're excited to try out the pre-order functionality as well! Overall, interface is user-friendly and the support was quick and fast with the embedded functionality. Thank you so much for the appreciative words! :) I'm very happy to learn that you're finding things easy. It was a pleasure for me to set up the Notify Me feature according to your needs. We love tailoring our solution for our merchants whenever we can. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

Great app to allow for pre-orders of new items. Tech support is outstanding! Thank you so much for your kind words! :) it brings me joy to learn that you're happy with the app and the service. It was a pleasure for me to help out. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

App works great. They gave me amazing and fast support.

Anaam is extremely helpful and takes time to explain and resolve in detail as I had never been able to change detailed settings without help. Thank you.

The app works well and the team was extremely responsive and helpful with getting the styles to match my existing theme. Thank you!

Sneha offered incredible customer service. Thanks a lot! Very helpful! Thank you for the kind words! I'm glad i could help setup the notify me button on your product page. I wish you the best on your journey with Stoq. We're always here if you ever need anything. Our team is available round the clock. :) - Sneha / Merchant Success Team

Great app and and even better support. We are very happy overall.

chat support is quick. i ordered abstract fixing but they fixed perfectly. Thank you for your feedback! :) We're glad to hear that our chat support was quick and that the notify me button was placed perfectly below the sold out for you. If you ever need any further assistance, we're always available round the clock! :) - Sneha / Merchant Success Team

Muy eficaces! ¡Muchas gracias por sus amables palabras! :) Me alegra mucho que le guste nuestra aplicación y servicio. Es un placer en nuestra parte ayudar y brindar apoyo. Siempre estamos abiertos a sus preguntas, inquietudes y comentarios. ¡Esperamos con ansias tu viaje con Stoq! -Vishu / Especialista Senior de Soporte Técnico

Easy to set up. Very helpful support who were quick to help me customise. Vishu was helpful and efficient Thank you so much for the appreciative words! :) I'm happy to learn that you're finding things easy. It was a pleasure for me to set things up according to your needs. We love tailoring our solution for our merchants whenever we can. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

We've just installed this app - was very easy to set up and customise and Vishal provided us with super fast support to fix one small problem. Thank you for the great help. Thank you so much for your kind words! I’m glad to hear the app was easy to set up and customize, and that we were able to assist you with the issue quickly. Please don’t hesitate to reach out if you need any assistance with anything else. :) Wishing you all the best! -- Khutheja / Technical Support Specialist

I'm extremely impressed with the onboarding of this app. In particular, Shashi was probably the most helpful and friendly support representative I've spoken with in a very long time. He provided detailed answers to my questions, with screenshots, understood our needs perfectly, and provided high quality help in a fast time. Extremely impressed. And the app is designed in a very clean, organized, and intuitive way. Shashi helped get the Preorder functionality perfectly into my store for my use case, and I'm really excited to use it!

It's really easy to customize and I had no trouble setting it up. If you're looking for an app that's simple to configure, I definitely recommend this one.

Dermalogica Suomi

2025-01-28

App is easy to use and customer service is very quick to reply and help customizing the app. Thank you so much for your kind words! I’m really happy to hear that the app is easy to use and that our team was able to assist you quickly with the customization. If you ever need anything else, please feel free to reach out. We’re always here to help! :) Wishing you all the best! -- Khutheja / Technical Support Specialist

BENE Handbags

2025-01-28

I wish it had a limit of preorders per month for the free plan not total. Thank you so much for your feedback! I'm glad I could assist with fixing the preorder button issue related to theme compatibility. If you ever need further help, we are always here to help you! Nagaraj / Technical Support Specialist

Support team was quick and prompt - shoutout to Nagaraj for the help in getting us set up with Stoq! Thank you so much for the wonderful review! I'm happy I could assist with designing the "Notify Me" button to match your website's style. If you need further help, we are always here to help you! - Nagaraj / Technical Support Specialist

Der erste Servicekontakt war super freundlich und das Problem in wenigen Minuten gelöst. Vielen Dank für Ihre lieben Worte! :) Es freut mich sehr, dass Ihnen unsere App und unser Service gefallen. Es ist uns eine Freude, mit Rat und Tat zur Seite zu stehen. Wir sind immer offen für Ihre Fragen, Bedenken und Ihr Feedback. Wir freuen uns auf Ihre Reise mit Stoq! -Vishu / Leitender Spezialist für technischen Support