Reviews for Preorder, Back In Stock ‑ Stoq

Great customer service - really helpful and informative Thank you for your review! I'm glad i could assist you in setting up the preorder button as well as preorder badge. Wishing you the best on your journey with Stoq. :) Please do feel free to reach out anytime. We're available round the clock! :) - Sneha / Merchant Success Team

Nice working app and excellent customer service. I hope that you could edit apps features by yourself a little more but customer service is fast and works very well so it helps a lot. Thank you Anaam for your kind & quick help with my issue! Thank you so much for taking the time to leave a review and for the feedback as well :) It was my pleasure to help you get set up with the embedded back in stock form. Please feel free to reach out for anything, we're always here to help :) Wishing you the best of luck and hope you recover lots of sales. --Anaam / Merchant Success Lead

I haven't really gotten to use the app yet, but I can say that Sneha was a great help in my setting up the app! I look forward to it helping with conversion rates, and if customer service is this good going forward, I won't be switching! Thanks, Sneha Thank you for your review! I'm glad I could help setup the notify me button on your product page and also customize it to match your theme. I wish you the best on your journey with Stoq. Please feel free to reach out anytime in case of any issues/ queries. We're available round the clock! :) - Sneha / Merchant Success Team

The support was awesome and incredibly fast! They responded quickly and efficiently, making the whole experience smooth and hassle-free. Highly recommend! Thank you for your review! I'm glad I could help setup the preorder button on your product page. You've wonderful jewelry and I wish you receive tons of preorders. :) Please do feel free to reach out anytime in case of any queries/ questions. - Sneha / Merchant Success Team

So far it is doing exactly what I need it to do. I was looking for something specifically that would allow me to limit the number of pre-orders at once, and this has that feature!

I love the app and the customer service! As soon as I faced difficulties and asked how to solve it, they immediately rushed to explain the problem and solve it for me in no time. Special thanks to Vishu!!! Thank you so much for your awesome review! :) I'm very happy to learn that you're satisfied with the app and the service. It was a pleasure for me to help out and get you set up. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

Thank you for your review! :) I was happy to help out. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

Awesome app. Works great and has way more features than other apps we have tested.

I absolutely love Stoq! The app works great, but what really impressed me was the customer service. They helped me adjust my web theme super quickly and made sure everything was just right. I wish every app company helped this much!

Quick Feedback Friendly Counseling

A great choice for preorders and a straightforward tool to use! The Stoqs support team is very helpful and responds quickly to any question. Nagaraj from the team promptly helped me with the setup and resolved an issue with the feature's appearance on my website. Highly recommend! Thank you for the fantastic review! I'm glad I could assist with the preorder badge and collection page setup. If you ever need any more help, we are always here to help you! 😊 - Nagaraj / Technical Support Specialist

Incredible customer service. The app is straightforward and easy to use. We're now taking pre-orders and haven't had any issues. I would definitely recommend as a solution to taking deposits on pre-orders.

Customer experience has been unreal honestly. Every time Ive asked them if something can be modified, ie placement of a button for example they've turned around and figured out a custom solution for me pretty much same day. Thank you for the amazing review! I'm happy I could help customize the Notify Me button to match your store’s design and set up the Back-in-Stock alert reminder. If you ever need any more adjustments, we are always here to help you! 😊 - Nagaraj / Technical Support Specialist

Perfect customer service, very reactive, kind and helpful for anything you need! I just started using the app but it looks practical and easy to use. Highly recommend it!

So far this has been far superior to the app I used to use. It is completely integrated into Shopify and is much easier to use. So far so good.

efficiente Grazie per le vostre parole di apprezzamento! :) È stato un piacere da parte mia dare una mano e mettermi in moto. Siamo sempre aperti alle tue domande, dubbi e feedback. Non vedo l'ora di iniziare il tuo viaggio con Stoq! -Vishu / Specialista senior del supporto tecnico

Everything is great! Customer service took care of a small issue I had. Would recommend

Great App easy to set up and when you don't get there, the Chat is there to help you. Thanks to Sashi who was able to solve all the little worries in a few minutes. Congratulations to the team Luke

Quick and very helpful!!

Nice job from Vishu! Thank you for your appreciative words! :) It was a pleasure on my behalf to help out and get set up. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

The team is SO quick to respond and helps sort out multiple issues. We tried multiple apps and STOQ was a no brainer! Thank you for your wonderful review! I'm glad I could assist with the preorder setup, integrating it with the sticky add-to-cart button, and setting up the preorder badge. If you ever need any more help, we are always here to assist you! 😊 - Nagaraj / Technical Support Specialist

Super support Thank you for your review! I'm glad I could help customize the Notify Me button on your collection page to match your other website. If you need any further assistance, we are always here to help you! 😊 - Nagaraj / Technical Support Specialist

We found the STOQ support to be totally amazing and quick to respond. Anaam was incredibly efficient and resolved all our issues very quickly while being helpful and friendly with every aspect of the support she offered. She was incredibly patient with us and allowed us to query everything and she explained and illustrated everything for us in ways that were easy for us to understand and produce results. We recommend this App and its very professional service to all Shopify site users. We will not look at any other Pre-order options as this is the very best we could find.

As a new user, I haven't had enough time to fully evaluate the app's functionality, but I’m already impressed by the support team. I encountered an issue with image sizing in emails, reported it on a Sunday night, and was pleasantly surprised to have it resolved the same night—great responsiveness! One improvement I'd love to see in the future is the ability to notify users about all the products they follow that have been restocked in a single email, rather than separate notifications for each item. This would enhance the user experience and streamline communication. Looking forward to seeing how the app evolves! Thank you for your review! We're so glad to hear you're already impressed with our support team and we're glad we could resolve the image sizing issue for you quickly! We truly appreciate your suggestion about consolidating notifications into a single email for restocked products. We’ll be sure to pass it along to our development team as we continue to improve the app. Wishing you the best. We're always here if you need anything else at all. :) - Sneha / Merchant Success Team

very helpful CS, instant reply and easy to use.