Reviews for Preorder, Back In Stock ‑ Stoq

The Stoq team is the best! They personally reached out to me to see if I needed assistance when I was getting started. Within less than one business day, we were on a phone call. They helped me troubleshoot and get my first preorder! Thank you Stoq team!

He was very helpful and answered all my questions Thank you for your review! I'm glad I could assist with your preorder setup, answer your questions, and fix the Notify Me button issue. If you ever need further help, we are always here to help you! 😊 Nagaraj / Technical Support Specialist

Page & Flame

2025-02-08

This is a great app. I had a setting wrong in one of my preorders and the app missed logging the order. Their customer support walked me through what setting was wrong and helped get it correct going forward. Great team and great customer support. Thank you for your review! I'm glad I could help you identify the issue with your preorder settings and get everything set up correctly, including enabling preorders on your homepage. We are always here to help you! 😊 - Nagaraj / Technical Support Specialist

the experience was great and my support on the chat was amazing Thank you for your review! I'm glad you had a great experience and found the chat support helpful. I appreciate the opportunity to assist you with adding a collection to preorders and getting everything set up. We are always here to help you! 😊 - Nagaraj / Technical Support Specialist

Really great support, Vishu sorted my issue within minutes. App is really intuitive to use and works perfectly on my site. Thank you so much for your kind words! :) I'm very happy to learn that you find the app intuitive. I was glad to help out in setting up preorders. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

Thank you for the 5-star review! We wish you the best on your journey with Stoq. Please do feel free to reach out in case of any issues/ queries. We're always here for you. :) - Sneha / Merchant Success Team

Great support team ensuring we were up and running correctly for an important drop! Thank you so much for your appreciative words! :) It was a pleasure for me to help you get set up according to your needs. We love tailoring our solution for our merchants whenever we can. I'm glad to learn that you like our app. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

It was easy to set up. Support for customization has been fantastic, super friendly and fast. Thanks Vishal! Thank you so much for your kind words! We're so glad to hear that the setup was easy and that our team was able to assist with customization quickly and friendly. If you ever need more help, please don't hesitate to reach out! :) Wishing you all the best! -- Khutheja / Technical Support Specialist

Great app, great team, were more than happy to help me sort through an issue I was having ! Highly recommend for those in need of a preorder app

Super schnelle Hilfe! Gerade am Anfang. Innerhalb weniger Minuten wurde Hilfe angeboten und das Problem behoben.

Easy to use and great customer service :)

Vraiment bon accompagnement pour régler les problème!!

first time contacting customer support and Vishu was amazing! i needed help with placement for my “notify me” button and he did it AND even color matched it to my store. very satisfied and i’ll always reach out knowing their customer support is really helpful! Thank you so much for your awesome review! :) I'm very happy to learn that you're satisfied with the app and the service. It was a pleasure for me to set up the Notify Me feature according to your needs. We love tailoring our solution for our merchants whenever we can. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

Ich habe bisher nur die Back In Stock Benachrichtigung eingerichtet, aber ich bin von der Funktionalität und zuverlässige Support positiv beeindruckt. Nagaraj war sehr freundlich und hat mich in paar Minuten geholfen, die Implementierung zu finalisieren. Danke für dein tolles Feedback! 😊 Es freut mich zu hören, dass du mit der Back-in-Stock-Benachrichtigung und unserem Support zufrieden bist. Es war mir eine Freude, dir bei der Implementierung und Anpassung des Buttons zu helfen. Wir sind immer hier, um dich zu unterstützen! Nagaraj / Technischer Support

I’ve tested a lot of similar products. They all have issues. I’m thinking this will rise to the top based on their responsiveness and communication and implementation of input. Sticking with them as they perfect this app, which is working well. They are earning our loyalty.

Great support team - enjoying the app so far and looking forward to testing pre-orders. Thank you for your review! I'm glad i could help setup the preorder button on your product page. Wishing you the best on your journey with Stoq. Please do feel free to reach out in case of any issues/ queries. We're available round the clock! :) - Sneha / Merchant Success Team

Just started using Stoq after downloading and uninstalling two other apps that didn't have the basic functionality I needed, such as only allocating which sold out stock I wanted to have the "notify me" button on. Not only has Stoq been able to do exactly what I need it to do for my business, but the team has been super helpful in changing stylistic elements to suit my needs at exceptional speed. Really happy so far and would highly recommend! Thank you so much for your awesome review! :) It makes me happy to learn that you're satisfied with the service. It was a pleasure for me to set things up according to your needs. I'm delighted to know that you'd recommend us, we highly appreciate it. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

Amazing service - had a positioning query that was resolved within minutes. I was cheeky enough to ask to change the formatting which was also done too. A credit to shopify! Thank you for your review! I'm glad I could assist with the **Notify Me** button repositioning and fix the preorder alignment issue. I appreciate the opportunity to help, and we are always here to support you! 😊 Nagaraj / Technical Support Specialist

Functions great and support is really quick to answer any questions or assist with any customizations. Vishu and Anaam rule.

We were looking at a combined solution for our pre-order products as well as allowing our customers to request notifications when out of stock items come back, and we are glad we found Stoq. The app integrates well in our technology stack (Omnisend) and is easy to install and get up and running. We wanted some additional modifications and the support team was super responsive and got it all ready for us. Great app and fantastic support and we can only highly recommend this app to any Shopify store.

Funziona bene ed è semplice da configurare. Aiuta a recuperare vendite. Grazie mille per il tuo feedback! Siamo entusiasti di sentire della tua esperienza con l'app e che ti stia aiutando a recuperare vendite. Se hai bisogno di ulteriore assistenza, siamo sempre qui per aiutarti! :) Ti auguriamo il meglio! -- Khutheja / Technical Support Specialist

Really good customer service. Special thanks to Shashi! You saved my day.

They are really quick to support. The buttons didn't match our theme out of the box, but they were quick to be able to fix that. Nagaraj was REALLY quick and helpful. It's nice to know you're messaging with who is making the fix, not someone that has to send to another team to make the fix. That's really awesome. Thank you for your kind review! I'm happy I could help customize the Notify Me button to match your theme’s style. If you ever need further adjustments or assistance, we are always here to help you! 😊 - Nagaraj / Technical Support Specialist

Didn't put 5 stars yet because we just launched and the pre-order function has not yet been used by our customers. However, Anam from technical support has been a tremendous help in setting-up the app. She was super responsive and went above my expectations! Thank you!

Just downloaded the app and was super easy to install. I needed help with a couple of customizations and they were very fast and efficient in helping me. Thanks again! Thank you so much for your kind words! We're glad to hear the app was easy to install, and happy we could assist you with the customizations quickly and efficiently. If you need anything else, please don’t hesitate to reach out! :) Wishing you all the best! -- Khutheja / Technical Support Specialist