Reviews for Postscript SMS Marketing

We started with Postscript on October 1 and in our first month, increased our ROI 48.3Xs! Stephanie, Lauren, and their whole team are so helpful and respond quickly. Glad we switched from our old SMS service to Postscript!

Porshai was my customer support and she patiently and professionally answered my 400 questions. great service.

Currently on a free trial but the help desk has been super helpful and prompt. It's my first time trying out SMS marketing, but I feel confident it's going to be a breeze with such a helpful customer service center. Thanks Kyler!

I LOVE THIS APP FOR MY BUSINESS! I HAVEN'T HAD ANY MAJOR ISSUES BUT THE 2 SMALL ONES I DID HAVE WERE FIXED RIGHT AWAY!

The best apps have the best customer support when it's hard for you to navigate things and this app is one of them! This is why I love using this. Kudos!

We use Postcript for all of our SMS marketing needs and it works like a charm. Also, the customer service is great. Thanks team.

Launched my collection today and had an issue with a code. Went right to the chat for assistance and spoke to Kyler. Not only did she help me figure out what was going on, but she also provided me some super helpful links to learn how to use Postscript more effectively. A win win! Can't wait to see how much more impactful this app will be to my business!

Super great APP with super responsive customer service! Michael is awesome! Postscript has been a great SMS platform for our company so far.

I love the app! It helps my business out a lot and my customers are glad that they can get easy reminders of sales, new items etc and it all be so convenient. Michael was very helpful !

Great customer service! Super fast at responding and helpful. Thanks Bre!! Also, we love our reps, Andrea and Jon. They are super fast at responding and care about the success of our business.

Postscript is an awesome app. I saw a significant jump in my SMS subscribers and conversions during my first 30 days. The flows are seamless and they are done for you so it takes a lot off your table. This is a really good investment.

Bre was very helpful & efficient. I'd recommend Postcript to anyone who is new & starting out with an online store.

Quick install. Easy setup and works exactly as intended. Numerous integrations are available. Customer support was extremely helpful and responsive when I thought we had an issue when really it was something small caused by a VPN and nothing to do with their app. Would absolutely recommend.

Postscript has been the perfect partner to launch SMS packages for my marketing agency, their customer support is top-notch and their Partners team has help us understand their program and how to sell/offer SMS to our customers.

Glow Recipe

2021-11-16

United States

Postscript has been a great partner in helping launch our SMS program thus far. The Postscript team has been critical in helping us craft the strategy around our program launch and continue to be great partners to us in helping us not only grow our SMS list, but also expand our strategy to become more personalized and targeted as we evolve. The platform is very intuitive and easy for an in-house marketing team to use. The pricing is transparent and completely controllable from the business side so there aren't any surprises. Overall our experience has been extremely positive!

Great customer service! Super fast at responding and helpful. Thanks Porshai for your awesome service! As I mentioned before the customer service is AWESOME and they actually care about the success of my business.

Our account rep, Tara, has been fantastic! She's constantly bringing relevant data and ideas to our meetings. She has made herself available to help implement changes to our account. I get the sense that she really does care about the success of our store. Postscript as an SMS platform has been good for the most part. I like that I've seen updates and improvements while we've been a client. I wish pricing were a little more palatable... but I know that so much of that is due to the carriers that they work with. All in all it's been a good platform for reaching our audience and I believe that Postscript will be a team that helps us continue to take giant steps forward with our business.

We are happy customers of Postscript since 2019! It's one of our biggest marketing channels. We love SMS marketing because it's so easy & the ROI is huge! I've especially loved working with Tara our dedicated Postscript guru! We meet on a biweekly basis & it's been a huge help. Our SMS sales have significantly increased since working with Tara! It's been great :)

Love the app so far and the features!!! I am learning a lot as i am new to Shopify and the chat support team is extremely helpful as well!! 5 stars. Thank You XoXo, Beyond Pretty

We moved over from Attentive and couldn't be happier. Our client services manager is incredibly proactive and helpful in guiding us on execution of new ideas and best practices, and we love how nimble we can be with Postscript's interface and functionality.

I am new to Postscript but so far we love it! Kyler was such a great help answering my question in the support chat! I highly recommend joining if you haven't already!

Postscript has been a great app for us to launch our SMS strategy on. The app itself is intuitive and has robust product offerings, and we've been able to set up very customized automations and campaigns without issue. The real standout, though, is customer support which has been exceptional! The team we work with is proactive and just lovely to work with - we would not have been able to launch without them. They feel like an extension of our marketing team and have come up with fantastic campaigns, messaging, and automations. Overall, our launch has been a success!

Fabulous support! Love the app and how they help small biz's grow their sales. Honestly, best in the biz.

Postscript is an INCREDIBLE app. The automations are insane and convert super well. The team is super on top of everything and REALLY understands e-commerce. They are ultra responsive and overall we are just over the moon with Postscript! 10/10 would recommend!!

I think Postscripts works great overall to accomplish our company goals. We've been really happy with how the welcome series has performed for our business. Today I had a really great experience with Bre from their customer support team about making sure guests don't abuse discount codes from our shop, she was very thorough in making sure all my campaigns had the right settings. I think the only thing I would love is more guidance on is ideas for copywriting texts, how to make things perform better, and a file resizer/optimizer in the app for photos (mine tend to be too large and it's an extra step I'd rather not have to do). But overall great app!