Reviews for Postscript SMS Marketing

This company had really fast customer service. I reached out and they immediately responded with answers to my questions. Thank you

***Update to add that Michael has been so helpful to me today. He resolved an issue I had with no problem!! Thank you so much! I am using this app to increase customers to my site as well as keeping customers. Plus a super fun way to stay in contact with them! So far the customer service has been SO helpful! I am excited to be working with Post Script and it's so much better than every other app out there!

Postscript has been an amazing partner to work with to launch our SMS program. Their team is very knowledgeable about SMS and not to mention, very good people to work with. I highly recommend Postscript for all Shopify stores.

fast and great customer service!!! I am very satisfied. new to this app and I loving it so far! excited for what's to come!

Vintage Frames Company

2021-11-25

Canada

The Postscript team was there to help troubleshoot issues even on THANKSGIVING! 5 stars all around!

Zev Zoldan Helped me alot with getting my billing plan figured out. Shopify had billed the postscript amount but I was tranfering over to postscript to show it was paid. Whatever he did he worked magic so now I can change my plan with no problem thanks a lot

Porshai was clear and thorough with helping me figure out solutions to a few ideas we had in mind for SMS. It was easy and smooth working with her!

Excellent customer service! The app is so easy to use and a fast and effective way to get messages to customers and drive sales.

Terrific support. Easy to use, segment audiences and create campaigns. Glad I switched to PostScript!

Post script is quick to respond, very helpful and was incredibly easy to get started with. The integration is simple and I was sending sms within 15min of installing the PostScript app

Setup was super fast and easy. We've definitely seen a difference in sales utilizing Postscript. The flow setup makes life easier with everything automated. We just started using the campaign portion and that's super easy as well. So far we're loving this app!

I used postscripts support to help me with changing the logo on my popup and the support was amazing! Taylor was very knowledgeable and able to assist me immediately.

Have enjoyed PostScript, 100% due to its customer service. We've had non-stop support from them. The relationships you build with them are personal, and you truly feel that they are doing what they can to better your reach. Very happy!

Moisture Love

2021-11-24

United States

Great app and support team! They helped with a small issue. They were friendly, warm and offered quick yet effective solutions. Thanks!

Really easy to use and great support staff if needed! We're glad we made the switch from our other provider.

Twelve Oak Boutique

2021-11-23

United States

While we are still learning the ins and outs of postscript, their customer service team has been phenomenal! We’ve had many associates help us, but namely Michael this evening- who stayed late to help implement a feature that had been giving us trouble. We sincerely appreciate the help and look forward to working with postscript!

I had (still have) an amazing experience. Great team to work with! The support team is always available which is a plus.

Really an amazing & easy to use app. Bre was super patient with us and did a great job assisting us!

Customer support was super great. Kyler is awesome. The format of Postscript is really easy to use. Love it.

Customer Support Is Excellent!!! I would be lost completely without the help!!! Video Learning is available ... a plus also.

Amazing customer support and easy-to-use interface!! Also, the tips they send through their newsletter are super helpful!

Day 1 (actually just 30 minutes in) and so far I'm a fan. Amazing support. Stellar and easy onboarding process. You rule!! And so does Sandy, best support agent I've worked with in a LOOONG time.

love this app! They also offer set up support. the automation is helpful. I get a bunch of sales from using this platform.

Great App and very clean popup. Michael from their support team was of great help. Highly Recommend.

We started with Postscript on October 1 and in our first month, increased our ROI 48.3Xs! Stephanie, Lauren, and their whole team are so helpful and respond quickly. Glad we switched from our old SMS service to Postscript!